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Staybridge Suites Amarillo - Western Crossing by IHG

Property class: 3

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Photo gallery for Staybridge Suites Amarillo - Western Crossing by IHG

Balcony
Exterior
Exterior
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$127
$110 nightly
$127 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
36 Western Plaza Drive, Amarillo, TX, 79109
  • Place, The Galleries at Sunset Center
    ‪3 min drive‬
  • Place, Amarillo Little Theatre
    ‪3 min drive‬
  • Place, Austin Tennis Center
    ‪4 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed (1 King Bed)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (1 King Bed)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (2 Queen Beds)

Desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (2 Queen Beds)

8.0 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room

Full-size fridge, microwave, stovetop, dishwasher

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(17 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (1 King & 2 Queen Beds)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (1 King & 2 Queen Beds)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (Dining)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 2,518 reviews
$88 nightly
The price is $102
Apr 26 - Apr 27
Total with taxes and fees
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About the neighborhood

Amarillo

With a stay at Staybridge Suites Amarillo - Western Crossing by IHG in Amarillo, you'll be within a 5-minute drive of The Galleries at Sunset Center and Amarillo Little Theatre. .This hotel is 1.7 mi (2.8 km) from Austin Tennis Center and 2.5 mi (4.1 km) from Historic 6th Street Sign.

What's nearby

  • The Galleries at Sunset Center - 3 min drive - 1.4 miles
  • Amarillo Little Theatre - 3 min drive - 2.1 miles
  • Austin Tennis Center - 4 min drive - 2.4 miles
  • Palo Duro Canyon State Park - 26 min drive - 31.6 miles
  • Palo Duro Canyon - 39 min drive - 39.3 miles

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪SONIC Drive In - ‬12 min walk
  • ‪Cheddar's Scratch Kitchen - ‬5 min walk
  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Waffle House - ‬4 min walk

About this property

Staybridge Suites Amarillo - Western Crossing by IHG

Staybridge Suites Amarillo - Western Crossing by IHG offers 97 accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 97 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Staybridge Suites Amarillo - Western Crossing by IHG. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Amarillo? This hotel has 904 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • 904 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr

Staybridge Suites Amarillo - Western Crossing by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Nov 2025

8/10 Good

Pamela

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was a little cold for us being there at exact open time. Saw two bugs in bathroom, carpets and couch had several stains. One side of our bed made noise every time my husband moved. No towels in pool area. Pool looked cloudy.
Stayed 1 night in Jan 2026

6/10 Okay

Grant

Traveled with partner
Liked: Cleanliness, amenities
The bathroom was not in great condition. The door slide shut which woould have been fine if there was a latch but it was a standard door handle that does not close all the way or latch in any way. The tile around the shower was broken. The shower pressure was absolutely abysmal. Checking in took a long time. The pool was marked as closed for maintenance but then when we asked the front desk, they said it wasn’t and that someone must have put that sign up. After we got in the pool, a random person came and shut off the jacuzzi on us while looking at us with a scowl.
Stayed 2 nights in Dec 2025

8/10 Good

Lynn

Stayed 1 night in Dec 2025

2/10 Terrible

Diomedes, Cypress

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst stay in history nasty bathrooms undone beds one towel water didnt drain no parking
Stayed 1 night in Dec 2025

2/10 Terrible

Joe, san Antonio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Turned on the lights and roaches scattering in kitchen
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and clean area. My kids enjoyed sitting at the couch and coffee table to eat breakfast. Caroline was very polite and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Adriane

Stayed 1 night in Dec 2025

8/10 Good

Robert

Stayed 7 nights in Nov 2025

10/10 Excellent

Nimfa

Stayed 2 nights in Nov 2025

10/10 Excellent

Elsa

Liked: Cleanliness
Food very good display
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Xxx
Stayed 1 night in Nov 2025

6/10 Okay

Gary, Bedford

Stayed 2 nights in Nov 2025

8/10 Good

JAMIE MARIE, Laveen

Traveled with group
Liked: Staff & service
This is the BEST BREAKFAST! Lots of fruit! We loved it! I wish every hotel was like this one for breakfast. I miss the Texas shaped waffle! It’s also nice to walk for pepper steak and tiger shrimp at Lemongrass wok & pho for dinner. However, rooms facing the front parking lot of sooooo loud! Plus the lights are so bright even with the curtains. The bed was ok. The hotel is really starting to get old and dated. I would stay here again if I could get a room facing the back. Staff is great.
Stayed 1 night in Nov 2025

10/10 Excellent

Ruben

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were perfect. We checked in around 7pm and the lady who assisted us was very friendly and very helpful! It was a nice quiet pet friendly stay and we will def be back.
Stayed 1 night in Nov 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
great staff,great stay!
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Staff & service
The room was okay, there were some issues, the furniture had a lot of surface wear, the bed had pieces broken on the end. I noticed some mold in the shower and there were stains on the carpet and the desk chair. There was a problem with the hotel Wi-Fi, it would work at times and then stop, other times, you couldn't connect at all. The kitchen sink wasn't maintained and it overflowed. This down to the waste disposal being disconnected and the overlow bin not being emptied.
Stayed 3 nights in Sep 2025

8/10 Good

Glenda

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Excellent & breakfast was delicious.
Stayed 5 nights in Aug 2025