Compare Cheap 4 Star Hotels

"Terrible all round experience. Greene King should be ashamed"

"This is not a good hotel. I booked a premium room and the room was far from premium. Radiator wouldn’t turn off so too hot, and valve was broken so nothing could be done about it. Furniture chipped and in such poor condition l don’t think a charity shop would have accepted it. Door to the bedroom looked like at least one attempt to break in had been made. Room decor in desperate need of refreshment. "

"Really nice hotel handy for the Teesdale Way with Pool and Spa - food was great and staff first class"

"Very large room. Room 53 in a separate building from the main hotel building. Huge living area and 2 bedrooms and one bathroom. Just a minute off the motorway. Tired fittings and fixtures. Dated bathroom. Sofa and chairs look newer though. Perfect for overnight stop which is what we used it for (very spacious for 3 adults). We arrived at half past midnight and reception was friendly, quick and helpful."

"Staff were kind and friendly. Food was good in the bar but over priced. My room was grubby, the bedding and bathroom were clean but there was dust and dirt on the ledges and windowsills. No shower gel in the bathroom either. I was also above the kitchen there was lots of banging about outside and a constant humming/droning from what sounded like extractor fans. This did stop around 9pm but then started up again at 10pm. It was really quite loud, I could still hear it when I had my headphones in. I was charged twice, payment taken by expedia and by the hotel. I have been advised that the hotel have refunded my payment but nothing showing yet. It is such a shame this beautiful building is being left to deteriorate but not spending money is one thing, there is no excuse for it not being cleaned properly."

"Excellent service, nice room and good value food, nice spa and gardens"