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Malmaison York

4.0 star property

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Photo gallery for Malmaison York

Rooftop terrace
In-room safe, desk, soundproofing, iron/ironing board
Front of property
Reception
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$115
$96 nightly
$115 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Place, York Minster
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(105 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, iron/ironing board

Club Room

9.2 out of 10
Wonderful
(39 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Club Twin Room

9.4 out of 10
Exceptional
(16 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, soundproofing, iron/ironing board

Club Deluxe

9.4 out of 10
Exceptional
(32 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY SUITE

FAMILY SUITE | In-room safe, desk, soundproofing, iron/ironing board

FAMILY SUITE

8.8 out of 10
Excellent
(6 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, iron/ironing board

Suite

7.6 out of 10
Good
(5 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)
Hotel Indigo York by IHG
City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,259 reviews
$74 nightly
The price is $88
Apr 19 - Apr 20
Total with taxes and fees
Hotel Indigo York by IHG

About the neighborhood

York

A stay at Malmaison York places you in the heart of York, within a 10-minute walk of York Minster and Shambles. .This hotel is 1.5 mi (2.4 km) from York Racecourse and 0.3 mi (0.5 km) from York Guildhall.

What's nearby

  • York Christmas Market - 6 min walk - 0.4 miles
  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York City Walls - 6 min walk - 0.4 miles
  • Shambles - 7 min walk - 0.4 miles
  • York Minster - 9 min walk - 0.5 miles

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 64 min drive

Restaurants

  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Malmaison York - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪The Falcon. - ‬5 min walk

About this property

Malmaison York

Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite at Chez Mal Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - Onsite restaurant.
Sora Sky Bar - Onsite sushi bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 754 out of 1286 reviews
Rating 8 - Good. 321 out of 1286 reviews
Rating 6 - Okay. 133 out of 1286 reviews
Rating 4 - Poor. 51 out of 1286 reviews
Rating 2 - Terrible. 27 out of 1286 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
Staff were all efficient and personable
Stayed 3 nights in Jan 2026

6/10 Okay

Julie

Great location if travelling by train. Breakfast had an amazing choice but expensive. Rooms need a bit of attention and a redecorate, and dusty / dirty in places. Lighting controls need an explanation card in the room as found out how to use them from Trip Advisor Reviews! from Trip
Stayed 1 night in Jan 2026

10/10 Excellent

Callum

Stayed 1 night in Jan 2026

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, good service and ideal location
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
All of the above and the location was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

6/10 Okay

Vincent

Stayed 3 nights in Dec 2025

4/10 Poor

Julie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Always wanted to stay at Malmaison but am very disappointed now. We had very small, basic room- very dark, shabby and not very clean. So dark, couldnt see to make drinks, put on make-up etc. Beds comfy. Asked for nice view if possible but had side view of opposite building with scaffolding. Continental breakfast fabulous but cooked to order breakfast arrived cold and we had to return it. Overall, wouldnt return as i feel it is overrated and overpriced.
Stayed 1 night in Dec 2025

6/10 Okay

Greg

Disliked: Cleanliness
The room was very tight and the counters were not clean. I could also tell the countertops were pretty beat up.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Club Deluxe room makes travelling with a baby and a pram a breeze. You have so much room! The room was fantastic, very clean, huge comfy bed, great facilities. We've booked again for Easter.
Stayed 2 nights in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hotel is in an ideal location. However our aircon/heating didn’t work. Reported it to reception and nothing was done about it making sleep very difficult for the 2 nights of our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Stayed 2 nights in Dec 2025

10/10 Excellent

Hayley

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Couldn't fsult the place
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
We stayed in the suit, which was beautiful, very clean and a lovely layout.
Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An all round amazing Hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check-in. Nice room. Great location. Highly recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, offered upgrade to deluxe room for amazing price, staff friendly and secure parking
Stayed 1 night in Dec 2025

8/10 Good

Mr William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good but expensive for what it is
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Antoinette

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Club room - clean, great feel, extra pillows, Nespresso machine and complimentary water in fridge. Room 503- amazing view of river and the Minster!
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was lovely. All of the staff were excellent . The food was really good too. A really great overnight stay.
Stayed 1 night in Dec 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities
Ticked all the boxes and certainly met all of their standards
Stayed 1 night in Dec 2025