A stay at Malmaison York places you in the heart of York, within a 10-minute walk of York Minster and Shambles. .This hotel is 1.5 mi (2.4 km) from York Racecourse and 0.3 mi (0.5 km) from York Guildhall.
What's nearby
Micklegate Bar - 4 min walk - 0.3 miles
Jorvik Viking Centre - 7 min walk - 0.4 miles
York City Walls - 7 min walk - 0.4 miles
Shambles - 9 min walk - 0.5 miles
York Minster - 11 min walk - 0.6 miles
Getting around
York Station - 4 min walk
Leeds (LBA-Leeds Bradford) - 64 min drive
Restaurants
House Of The Trembling Madness - 4 min walk
Malmaison York - 1 min walk
The Falcon. - 5 min walk
The Rise - 2 min walk
Starbucks - 1 min walk
About this property
Malmaison York
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite at Chez Mal Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - Onsite restaurant.
Sora Sky Bar - Onsite sushi bar. Open select days.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Limited onsite parking
Food and drink
English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
2 restaurants
A bar/lounge
Restaurants on site
Chez Mal Brasserie
Sora Sky Bar
Things to do
Gym
Family friendly
In-room crib
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service
Accessibility
Elevator
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
20-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Air conditioning
Desk
Heating
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Full-service spa
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees
Late check-in fee for check-in between 11:00 AM and 2:00 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Property is also known as
Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York
Malmaison York Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 753 out of 1296 reviews
10 - Excellent
753
Rating 8 - Good. 319 out of 1296 reviews
8 - Good
319
Rating 6 - Okay. 142 out of 1296 reviews
6 - Okay
142
Rating 4 - Poor. 53 out of 1296 reviews
4 - Poor
53
Rating 2 - Terrible. 29 out of 1296 reviews
2 - Terrible
29
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
Reviews
6/10 Okay
William
Feb 20, 2026
Liked: Cleanliness
1floor room, no view.
Couldn’t get heating to work
Hotel and room were fantastic!
Some noise from outside but manageable for a city centre location.
A great place to stay!
Daniel
Stayed 2 nights in Feb 2026
6/10 Okay
Mark
Feb 15, 2026
Liked: Cleanliness, staff & service, amenities
Room was clean but we didnt like the room set up / configuration of the seperate shower, separate toilet, sink area behind the bed.
Also found the moody lighting was too dark, weren't told about how the lightening could be adjusted until we checked out.
Shaving mirror over the sink too loose & broken, the fixed vanity mirror on the unit didn't light up.
Mark
Stayed 1 night in Feb 2026
10/10 Excellent
Matt
Feb 14, 2026
Matt
Stayed 1 night in Oct 2025
10/10 Excellent
Nicola
Traveled with family
Feb 14, 2026
Liked: Cleanliness, staff & service, amenities
Gorgeous room, comfy bed, huge bathroom, attentive staff and delicious breakfast. Great value too!
Nicola
Stayed 1 night in Jan 2026
10/10 Excellent
Mark
Feb 12, 2026
Mark
Stayed 1 night in Feb 2026
8/10 Good
John
Feb 12, 2026
John
Stayed 2 nights in Jan 2026
8/10 Good
Mitchell
Feb 11, 2026
Mitchell
Stayed 3 nights in Feb 2026
10/10 Excellent
Ben
Feb 11, 2026
Liked: Cleanliness, staff & service, amenities
Staff were awesome. Lovely and welcoming. Room was great with super comfy bed, lovely bathroom and nespresso and biscuits.
Reception and check-in could be more welcoming.
Musac in restaurant / bar area needs turning-down.
Hotel sliding from good to average.
Peter
Stayed 1 night in Feb 2026
10/10 Excellent
Neil
Feb 4, 2026
Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious. Automatic lighting was a nice touch, and even though we stayed in Malmaison Manchester last year, the rooms were very unique. The bathroom and shower room were spotless and all of the staff were lovely and helpful
Neil
Stayed 1 night in Feb 2026
10/10 Excellent
Andrew
Feb 2, 2026
Andrew
Stayed 1 night in Jan 2026
10/10 Excellent
Bo
Jan 31, 2026
Liked: Cleanliness, staff & service, amenities
Room spotles staf berry helpful
Bo
Stayed 1 night in Jan 2026
8/10 Good
John
Jan 31, 2026
Liked: Cleanliness, staff & service, amenities
Car parking cost a lot of money. Hotel very nice. Staff friendly