With a stay at York Pavilion Hotel, BW Signature Collection, you'll be centrally located in York, within a 5-minute drive of McArthur Glen Designer Outlet and York City Walls. .This boutique hotel is 1.9 mi (3.1 km) from Shambles and 2.5 mi (3.9 km) from York Minster.
What's nearby
University of York - 17 min walk - 0.9 miles
Rowntree Park - 19 min walk - 1.1 miles
McArthur Glen Designer Outlet - 3 min drive - 1.7 miles
York Barbican - 6 min drive - 1.9 miles
York Racecourse - 7 min drive - 3.7 miles
Getting around
York (QQY-York Train Station) - 16 min drive
Leeds (LBA-Leeds Bradford) - 61 min drive
Restaurants
McDonald's - 4 min drive
wagamama - 3 min drive
The Fisherman's Wife - 5 min drive
PizzaExpress - 4 min drive
The Lighthorseman - 20 min walk
About this property
York Pavilion Hotel, BW Signature Collection
York Pavilion Hotel, BW Signature Collection offers 63 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 63 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Georgian hotel include concierge services, wedding services, and a communal living room.
Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Planning an event in York? This hotel has 0 square feet (0 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Uncovered self parking on site (GBP 15 per day)
Limited onsite self parking
Food and drink
Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
A bar/lounge
Coffee and tea in common areas
Family friendly
Crib (surcharge)
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
4 meeting rooms
Business center
Conference space
Outdoors
Garden
Picnic area
Terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Front entrance ramp
Hardwood flooring in public areas
No elevator
Thin carpet in public areas
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
More
100% renewable energy
2 buildings
3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Georgian architecture
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
More
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 45
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night
Cribs (infant beds) are available for GBP 15.0 per stay
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
Uncovered self parking fee: GBP 15 per day
Late check-out fee: GBP 45 (subject to availability)
Crib (infant bed) fee: GBP 15.0 per stay
Rollaway bed fee: GBP 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The 4 apartments with kitchenettes are located across the road from the main hotel building.
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel
York Pavilion Hotel, BW Signature Collection Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 446 out of 1009 reviews
10 - Excellent
446
Rating 8 - Good. 334 out of 1009 reviews
8 - Good
334
Rating 6 - Okay. 126 out of 1009 reviews
6 - Okay
126
Rating 4 - Poor. 72 out of 1009 reviews
4 - Poor
72
Rating 2 - Terrible. 31 out of 1009 reviews
2 - Terrible
31
8.4/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
fiona
Feb 1, 2026
Liked: Cleanliness, staff & service, amenities
Lovely hotel , good breakfast
fiona
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Jacqueline
Feb 18, 2026
Liked: Staff & service, amenities
Great stay, staff really nice and lovely clean room
Jacqueline
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Fay
Dec 31, 2025
Liked: Cleanliness, staff & service, amenities
Great location, staff friendly and welcoming, large room and bathroom
The place was beautiful and very comfy I would stay again
Zoe
Stayed 3 nights in Nov 2025
Verified
8/10 Good
Joanna
Dec 28, 2025
Liked: Cleanliness, staff & service
Very friendly staff and nice as the hotel was quiet after Christmas
Joanna
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Mrs Ellen
Dec 6, 2025
Liked: Cleanliness, staff & service, amenities
Clean and spotless rooms..fabulous breakfast and nice bar...hotel just a very short bus ride from the city centre....would really recommend to stay if visiting York..
Our 3rd stay here meeting friends , a lovely stay again … will be back .
Neil
Stayed 3 nights in Nov 2025
Verified
6/10 Okay
Philip
Mar 1, 2026
Liked: Amenities
We loved the hotel and its ambiance. However, there was no food available in the evening and breakfast was decidedly average. This is our second stay here but this was disappointing.
Philip
Stayed 2 nights in Feb 2026
Verified
6/10 Okay
Kay
Feb 28, 2026
Disliked: Amenities
Hotel tired, room small and basic. Was ok stay , don’t think hotel parking should be £15 a day.
A lovely hotel set in beautiful surroundings, offering cosy, comfortable rooms that make for a relaxing stay. There are several pubs nearby, and it’s easy to reach York city centre by bus, or by a scenic 40-minute walk. A great balance of peace and convenience — I’ll definitely be returning.
Clean room, helpful friendly staff and a convenient location. Planning to return same time next year.
Karl
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Tim
Nov 16, 2025
Liked: Cleanliness, staff & service, amenities
Hotel is lovely, real cosy appeal in the main areas. Staff were great and the meal in the brasserie was delicious.
Free upgrade to a four poster bed was a nice touch too.