Compare Hotels with Free Parking in Wrightwood

"I have never felt so disrespected in my life. The manager here does not take the time to talk to his employees to find out what has been going on before he gets there. This man treated me like a thief. This man treated me like a liar, then proceeded to threaten me by calling the police because he said I was trying not to leave when that was not the case. . A few hours prior to his arrival I had asked the front desk for a late checkout so I could put myself together and then go downstairs to pay for us to stay another night.. my family and I are in the middle of turmoil. We have a loved one that we just put on hospice so this night we were not expecting to stay anywhere, but we found a room here and I regret every moment of it the lack of consideration and empathy. from their manager will not go on punished.. I have been in customer service in hospitality for 20 years and I never ever would treat someone this way. I do expect some sort of compensation for this and I am demanding for refund for my stay here"

"They could do a lot better on environmentalism. Plastic cutlery could be bamboo, drink ware in room could be reusable instead of single use plastic, waste backs could be lined with paper bags not plastic, single use lotion could be replaced with a refillable pump dispenser, coffee pods could be replaced with something that does have a single use plastic tray that is thrown out after each cup. Decaf at the breakfast station would be nice for those of us Ruth medical issues that prevent caffeine intake. "

"Rooms are great but staff didn’t clean our room no even once in our 8 day stay, and half off the time of our stay the elevator was down, we had to carry stuff up to the 3rd floor using the stairs. "

"Nice property good location. I stayed in two rooms. Both had hair in the tub which grosse me out. "

"Do not bother booking on hotels.com because the perks that you are promised are not delivered. And this is not the first time this has happened at this property. Also, no one is working the front desk ever so you can’t do anything in person. Everything is over text. Also the WiFi was down the entire time. And don’t expect to check in even one second before 4pm. They don’t send you the door code until 4 at the earliest. And even then I had to wait til after 4 to get my code and into my room and even then the code they sent me wasn’t correct. It really is a nice little property but don’t go into your stay with high expectations "

"Everything about this house was perfect for a stay with two small kids and a dog. We can not wait to come back! "