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Best Western Plus Waterfront Hotel

Property class: 2.5

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Photo gallery for Best Western Plus Waterfront Hotel

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.
A tall building with a modern design, a restaurant named 'River Room' at the base, and a distinctive logo on the facade.
A hotel room with a bed, a desk, a TV, a sofa, and a view of the city.
A spacious hotel lobby with a patterned carpet, a seating area with chairs, and a reception desk.
A spacious lobby with a modern design, featuring a reception desk, seating area, and large windows offering views of the outside.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $117
$98 nightly
$117 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Place, Adventure Bay Family Water Park
    ‪2 min walk‬
  • Place, Chrysler Theatre
    ‪2 min walk‬
  • Place, Detroit Windsor Tunnel
    ‪8 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

A hotel room with a bed, a desk, a TV, a sofa, and a view of the city.

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

A hotel room with a large bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 Queen Bed, Refrigerator, River View

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Refrigerator, River View

8.2 out of 10
Very good
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

A hotel room with a bed, a nightstand with a lamp, a sofa, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.6 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 King Bed, Refrigerator, River View

8.8 out of 10
Excellent
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

A hotel room with a large bed, a desk, and a view of the water.

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, River View, Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, two bedside tables with lamps, a small table with a chair, and a view of the city through large windows.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, River View, Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 4
  • 2 Queen Beds

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Windsor

A stay at Best Western Plus Waterfront Hotel places you in the heart of Windsor, within a 15-minute walk of Caesars Casino and Detroit Windsor Tunnel. .This hotel is 2 mi (3.1 km) from Ford Field and 2 mi (3.2 km) from Comerica Park.

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.1 miles
  • Chrysler Theatre - 2 min walk - 0.1 miles
  • Windsor Riverfront - 2 min walk - 0.1 miles
  • Caesars Casino - 7 min walk - 0.4 miles
  • Detroit Windsor Tunnel - 8 min walk - 0.5 miles

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪Mi Casita - ‬17 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Legends Sports Bar at Caesars Windsor - ‬9 min walk
  • ‪The Loose Goose Restopub & Lounge - ‬4 min walk

About this property

Best Western Plus Waterfront Hotel

Best Western Plus Waterfront Hotel offers 305 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 305 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Enjoy a satisfying meal at River Room Restaurant serving guests of Best Western Plus Waterfront Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
River Room Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 21 to 21 for adults and CAD 21 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 7 2026 to August 30 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults, and CAD 21 to 21 for children
  • Self parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Best Western Plus Waterfront Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 642 out of 1211 reviews
Rating 8 - Good. 288 out of 1211 reviews
Rating 6 - Okay. 135 out of 1211 reviews
Rating 4 - Poor. 63 out of 1211 reviews
Rating 2 - Terrible. 83 out of 1211 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location in the city
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Melita Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great during our stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend trip !
Stayed 1 night in May 2026
Verified review

8/10 Good

Mingyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and good location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming. We enjoyed our stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay, comfy bed, hot shower is all we needed for our overnight stay to go an event at the Coliseum.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here at least once a month. The views are incredible, the rooms are clean and comfortable and the staff is always so welcoming.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfy beds, convenient location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this hotel multiple times great for the location and pricing. Hotel is a bit dated in some of the rooms and could use a facelift.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic view was beautiful of the skyline. Staff were amazing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Teague

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean updated nice hotel and staff were very nice. Only complaints were charging money for wifi and the pool was in the connected hotel next door and the water was very cold. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real Beautiful Place to Visit. Staff are Top Notch and always Eager to make Your stay Enjoyable.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, friend staff, beautiful views, close to lots of restaurants with walking distance.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Lise-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Stayed with toddlers and we all had a great time!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Very kind and nice stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Blerine

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and the river views it’s stunning especially at night
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff was very friendly and professional. Zero issues checking in or during the stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The suite overlooking the water was awesome. Pool was closed but we had access to the pool in the connected hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great room and service.
Stayed 1 night in Feb 2026

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