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Best Western Plus Waterfront Hotel

Property class: 2.5

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Photo gallery for Best Western Plus Waterfront Hotel

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.
A hotel room with a bed, a desk, a TV, a sofa, and a view of the city.
A spacious hotel lobby with a patterned carpet, a seating area with chairs, and a reception desk.
A spacious lobby with a modern design, featuring a reception desk, seating area, and large windows offering views of the outside.
A tall building with a modern design, a restaurant named 'River Room' at the base, and a distinctive logo on the facade.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $113
$94 nightly
$113 total
Total with taxes and fees
Oct 30 - Oct 31

Explore the area

View in a map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Place, Adventure Bay Family Water Park
    ‪2 min walk‬
  • Place, Chrysler Theatre
    ‪2 min walk‬
  • Place, Detroit Windsor Tunnel
    ‪8 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

A hotel room with a bed, a desk, a TV, a sofa, and a view of the city.

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

A hotel room with a large bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 Queen Bed, Refrigerator, River View

8.8 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Refrigerator, River View

8.2 out of 10
Very good
(73 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

A hotel room with a bed, a nightstand with a lamp, a sofa, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.6 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 King Bed, Refrigerator, River View

8.8 out of 10
Excellent
(59 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

A hotel room with a large bed, a desk, and a view of the water.

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, River View, Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, two bedside tables with lamps, a small table with a chair, and a view of the city through large windows.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, River View, Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 4
  • 2 Queen Beds

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Windsor

A stay at Best Western Plus Waterfront Hotel places you in the heart of Windsor, within a 15-minute walk of Caesars Casino and Detroit Windsor Tunnel. .This hotel is 2 mi (3.1 km) from Ford Field and 2.4 mi (3.9 km) from Little Caesars Arena.

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.1 miles
  • Chrysler Theatre - 2 min walk - 0.1 miles
  • Windsor Riverfront - 2 min walk - 0.1 miles
  • Caesars Casino - 7 min walk - 0.4 miles
  • Detroit Windsor Tunnel - 8 min walk - 0.5 miles

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪The Loose Goose Restopub & Lounge - ‬4 min walk
  • ‪Eastwood's Grill and Lounge - ‬5 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Hikari - ‬5 min walk
  • ‪River Room Restaurant - ‬2 min walk

About this property

Best Western Plus Waterfront Hotel

Best Western Plus Waterfront Hotel offers 305 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 305 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Enjoy a satisfying meal at River Room Restaurant serving guests of Best Western Plus Waterfront Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
River Room Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 21 to 21 for adults and CAD 21 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 7 2026 to August 30 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults, and CAD 21 to 21 for children
  • Self parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Best Western Plus Waterfront Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 708 out of 1324 reviews
Rating 8 - Good. 309 out of 1324 reviews
Rating 6 - Okay. 147 out of 1324 reviews
Rating 4 - Poor. 70 out of 1324 reviews
Rating 2 - Terrible. 90 out of 1324 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with an amazing view will definitely stay there again anytime we are in canada
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before, and the view from the upper floors with the panoramic views of the river are amazing!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean and very comfortable. The staff was very nice and welcoming. Great location to downtown and the Casino.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed all things this hotel offered
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location in the city
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location if you’re seeing a concert
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great during our stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy check in and check out, nice view of the water
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
We had a really nice room on the 15 floor overlooking the river and city. Great location. Close to everything.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend trip !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great views! 10/10
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From checking in to checking out it was a fantastic short stay booking. Would definitely recommend to all you guys out there ,, Best Western is the best Thanks to Edward on the Lobby at Windsor helpful friendly good guy 🇬🇧🇨🇦🇨🇦🇨🇦👏
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night for concert at Caesaes. All was good, ,location worked well. Views down river were great.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the river and excellent walking paths across the street. Room was clean and staff very accessible and friendly.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Ok for short term stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, in walking distance to casino, river walk, restaurants & bars
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff: welcoming and helpful, including restaurant personnel Great location: right across the street from the river with a beautiful park in between Great room: perfectly maintained and clean; all amenities you could ask for
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff was helpful and friendly. The bar/restaurant was great as well. Highly recommend.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff was amazing as well as surroundings everything close by and an exceptional view of the Detroit River
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Staff were super helpful. Check in/check out was easy. Location is excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and good location.
Stayed 2 nights in Apr 2026

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