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Blue A Modern Hotel, an Ascend Collection Hotel

Property class: 2.5

Choose dates to view prices

Photo gallery for Blue A Modern Hotel, an Ascend Collection Hotel

A modern lounge area with sofas, a pool table, and a unique chandelier.
A modern hotel with a covered entrance, multiple windows, and a well-maintained lawn.
A modern coffee bar with espresso machines, a coffee station, and a shelf with coffee products.
A modern hotel lobby with blue sofas, a bar area, and a decorative chandelier.
A hotel room with a large bed, two bedside tables with lamps, a massage chair, and a wall mural of mountains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry
The current price is $116
$101 nightly
$116 total
Total with taxes and fees
Nov 16 - Nov 17

Explore the area

View in a map
1080 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Center
    ‪5 min walk‬
  • Place, Riverdale Shops
    ‪10 min walk‬
  • Place, Olympia Ice Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a massage chair, and a wall mural of mountains.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

A hotel room with two beds, a massage chair, a nightstand with a lamp, and a wall mural of mountains.

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

A modern hotel room with a large flat-screen TV mounted on the wall, a wooden console table with a microwave, and a black office chair.

Suite, 1 King Bed, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a massage chair, a nightstand with a lamp, and a wall mural of mountains.

Superior Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

A neatly made bed with white linens, a wall-mounted lamp, and a nightstand with a phone and charger.

Standard Room, 1 King Bed, Non Smoking, Corner

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a massage chair, a nightstand with a lamp, and a wall mural of mountains.

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

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Nov 22 - Nov 23
Total with taxes and fees
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About the neighborhood

West Springfield

With a stay at Blue A Modern Hotel, an Ascend Collection Hotel, you'll be centrally located in West Springfield, within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. .This hotel is 7.5 mi (12.1 km) from Six Flags New England and 0.6 mi (1 km) from Riverdale Shops.

What's nearby

  • Riverdale Center - 5 min walk - 0.3 miles
  • Riverdale Shops - 10 min walk - 0.5 miles
  • Cinemark West Springfield 15 - 11 min walk - 0.6 miles
  • Olympia Ice Center - 16 min walk - 0.9 miles
  • MGM Springfield - 6 min drive - 4.8 miles

Getting around

  • Springfield Union Station - 14 min drive
  • Springfield Union Station (ZSF) - 11 min drive

Restaurants

  • ‪7 Brew Coffee - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Wood-N-Tap - ‬12 min walk

About this property

Blue A Modern Hotel, an Ascend Collection Hotel

Blue A Modern Hotel, an Ascend Collection Hotel offers 116 accommodations with coffee/tea makers and slippers. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar in shower (32 inches high)
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - August 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per day

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Clarion Hotel West Springfield
Clarion West Springfield
Clarion Hotel Aqua Lagoon Waterpark West Springfield
Clarion Hotel Aqua Lagoon Waterpark
Clarion Aqua Lagoon Waterpark West Springfield
Clarion Aqua Lagoon Waterpark
Clarion Hotel & Aqua Lagoon Waterpark Hotel
Clarion Hotel & Aqua Lagoon Waterpark West Springfield
Clarion Hotel & Aqua Lagoon Waterpark Hotel West Springfield

Blue A Modern Hotel, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 296 out of 383 reviews
Rating 8 - Good. 41 out of 383 reviews
Rating 6 - Okay. 21 out of 383 reviews
Rating 4 - Poor. 13 out of 383 reviews
Rating 2 - Terrible. 12 out of 383 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was beautiful clean, staff were very friendly and helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was beautiful and the rooms were great.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, parking was easy and close to shopping area and restaurants.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the very best around chicopee mass
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby & cookie of the day!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with powerful shower & massage chair!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable, the staff were super helpful and nice and best of all was the massage chair!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was wonderful. The staff here are so professional, friendly, and attentive. It gave calm vibes with a comfy area to hang out, play pool, snack on freshly baked cookies, and hot beverages ready to go when needed. We would book again in a heartbeat!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was SO friendly! The room was clean, nice decor, and had a great layout. My kids enjoyed the “fancy” shower and massage chair!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint hotel with a beautiful lobby for hanging out, espresso machine, pastries and fresh baked cooked. Staff super friendly and helpful. Our room had a massage chair that was amazing. Highly recommend this hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and bright room that was well appointed. Don’t let the location affect your choice to stay at this property. It was peaceful and a terrific stay in every way!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Staff was friendly. Very updated, newer construction. No complaints really
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was I good stay clean and well maintained
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
was a weird location but once it was found, the place was top knotch
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The massage chairs in all rooms are to die for. Every staff was so friendly. The bed and pillows were perfectly comfortable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blue was very nice kept and staff specially Dax were super helpful. The massage chair in the room is really great. It is centrally located with restaurants near by and easy access to downtown.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The room was clean and the massaging chair in the room was awesome after a long day of traveling.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff in a newly remodeled hotel. Love the spa/massage chairs in the room and the daily freshly baked cookies!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the friendly professional staff, especially Michael at the front. The room was very clean and modern. I had a comfortable stay and would return.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. The massage chair in the room is a great touch
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern, contemporary atmosphere Loved the massage chair in the room! A must stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel.. i would stay there again 100%
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The massage chair in the room was perfect after a long drive. We ended up staying at this hotel, which was above our price point, for the graduation ceremonies at UMass, but given that it seem that all hotels in the area had surge pricing for graduation, I think we probably got the best value here
Stayed 1 night in May 2026