Compare Hotels with Suites in West Bend

"Overall, I had a great experience. The staff was helpful, professional, and accommodating throughout my stay. The continental breakfast was decent as well. The only downside was the pool area, which was very small for the amount of guests staying there. It honestly felt more like a large hot tub converted into a pool. Everything was peaceful during the week, but once the weekend came and more younger guests and children arrived, the atmosphere became much louder. There were children running through the hallways, knocking on doors and running away late at night, yelling in the halls, and leaving ice throughout the hallway areas. I was traveling with a newborn who is not even a month old yet, so it became difficult at times and I did have to make a few complaints. Despite that, I would still return because overall the stay itself and the staff were very good."

"Good food&great staff"

"Great stay!"

"Great stay- spent with 4 granddaughters who enjoyed the pool and room. Thank you"

"Sausage at breakfast was cold. Didn't see red light on the warmer until after we were done. Pool and hot tub were closed which meant disappointed kids. Hallways stink so bad. Like someone vomited and it was vacuumed then the vacuum used in other areas as well. Then there was a powerful air freshener used to cover it up for a few hours that was almost as nauseating. The ac was across the huge room, on the other side of tv stand, so it never reached our bed right beside the jacuzzi. Jacuzzi didn't hold water entirely. You could hear it draining the whole time and see it going down slowly. I've stayed in several quality inns before but this is the worst I've been in. "

"The quality of the toilet paper and Kleenex are poor, rough. I missed having flavored creamer offered in the dining room. A microwave in the dinning room would be helpful. The cleaning supplies they use smell great. "