Compare Adventure Sport Hotels in Webster

"This hotel will meet your needs...that's it...not what I expected from a Hilton property....check in was quick and efficient...parking was plentiful...my room was dated and even had a leak in the ceiling...staff was great...but would I stay here again...no"

"The room was filthy. There was trash in the room, the bed was unmade and there was a wet towel on it, the building is falling apart and only one elevator was working. My family and I left and had to find another place right away. "

"I didn't like the place at all and actually checked out within an hour of checking in. I was told by expedia that I would get a refund but didn't receive one. I was assigned a room on the second floor but there was no elevator. Access doors locks were not working and the door was catching. I also saw a lot of random workmen going in and out of the hotel and hallways which made us feel unsafe. The room was smaller than I originally booked. The bathroom flush kept going on its own and the sink and the WC cistern were wet."

"I arrived at 430 to be told my room wasn’t ready. I had to wait an hour for my room. I have an 11 month old baby and if my family wasn’t there I would’ve been left to wait in the lobby. When asked how they could compensate I was told there was nothing they could do for me. My room was 2.5 hours late. They didn’t even apologize."

"I stay at a lot of hotels due to my daughter dance sport. This hotel truly exceeded my expectations the staff was absolutely wonderful and every request was quickly answered. If ever in Webster again this is the ONLY hotel I would stay at. The suite style room was perfect in size and comfort. "

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "