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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$132
$116 nightly
$132 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
860 Holt Rd, Webster, NY, 14580
  • Place, North Ponds Park
    ‪2 min walk‬
  • Place, Towne Center at Webster
    ‪11 min walk‬
  • Place, Veterans Memorial Park
    ‪16 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 429 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(47 reviews)
  • 429 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 429 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(52 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(7 reviews)
  • 429 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

In-room safe, desk, laptop workspace, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Room amenity

Suite, 2 Double Beds (Additional Living Area)

8.8 out of 10
Excellent
(10 reviews)
  • 432 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 429 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant
Hampton Inn Rochester Webster
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,002 reviews
$84 nightly
The price is $96
Feb 1 - Feb 2
Total with taxes and fees
Hampton Inn Rochester Webster

About the neighborhood

Webster

Located in Webster, Holiday Inn Express & Suites Rochester Webster by IHG is in the historical district, within a 15-minute drive of Memorial Art Gallery and George Eastman Museum. .This hotel is 11.1 mi (17.9 km) from Strong and 14.4 mi (23.2 km) from Eastview Mall.

What's nearby

  • North Ponds Park - 2 min walk - 0.1 miles
  • Towne Center at Webster - 11 min walk - 0.6 miles
  • Veterans Memorial Park - 16 min walk - 0.9 miles
  • Strong - 18 min drive - 17.4 miles
  • University of Rochester - 22 min drive - 21.0 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪7-Eleven at Sunoco - ‬3 min drive
  • ‪Panera Bread - ‬10 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪Red Robin - ‬8 min walk

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

Hotel with free breakfast, in the vicinity of George Eastman Museum
Holiday Inn Express & Suites Rochester Webster by IHG offers 104 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Webster? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

PRAMOD

Liked: Amenities
All of the above mentioned in your suggestions.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
For the proce - there should not be tears in the curtains and a mirror outaide the bathroom where makeup can be applied (not the floor length) would be a good benefit
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Nice staff. Good breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Christine

Liked: Property conditions & facilities
The staff was friendly, but when we arrived in our room, there was a bag of chips on the ground next to the bed. There were crumbs on the night stand, and the bed looked ruffled as if someone sat in it. We were very tired, so we slept but we were quite uncomfortable with the condition of the room. We took pictures of the condition once we arrived. Other than that the stay was decently pleasant and the breakfast was pretty good. Just wish some sort of compensation was offered for the state of our room.
Bag of chips on the ground
There was still garbage in the trash can
Crumbs on the side table
Ruffled unmade sheets
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff ever. My granddaughter left a toy in lobby and they brought it right up to our room.
Stayed 1 night in Oct 2025

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Gary F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and bedding/pillows quite comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Chiaki

Liked: Cleanliness, amenities
Probably need to upgrade your washer and dryer. We normally come yearly for an entire week, and we like to wash everything before heading home. But the staff were amazing! ❤️
Stayed 7 nights in Sep 2025

10/10 Excellent

Jie

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Last minute stay! I tried to book directly from Holiday Inn but they cost almost $100 more than Expedia!!! The room was very clean and large! The elevators and hallways were not clean! Lots of dirt and mud in elevators and trash outside of rooms. Will stay again because it was clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Eduard, TOMBALL

Stayed 4 nights in May 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Aug 2025

10/10 Excellent

Iris

Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Vongphaphone

Stayed 2 nights in May 2025

10/10 Excellent

Jason D

Liked: Cleanliness, staff & service, property conditions & facilities
Always great.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here many times and it never disappoints.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Amenities
Nice staff clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Eric, Islip

Stayed 1 night in Aug 2025

6/10 Okay

Yvonne

Stayed 2 nights in Aug 2025

10/10 Excellent

nicolle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was only an overnight stay but it was absolutely wonderful! Tristan was at the front desk checking us in and he was super friendly and knowledgeable! Very professional and personable!! Room was exactly what we needed for the evening and breakfast the next morning was perfect!
Stayed 2 nights in Aug 2025

8/10 Good

marvin john

Stayed 1 night in Aug 2025

8/10 Good

Todd, CULVER CITY

Stayed 3 nights in Aug 2025

10/10 Excellent

Fatima

Stayed 4 nights in Aug 2025