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4-star Venice hotel in Castello, near Giardini della Biennale

Popular property highlights

Free WiFi
Restaurant
Business center
Laundry facilities
24-hour front desk

With a stay at Hotel Indigo Venice - Sant'Elena, an IHG Hotel in Venice, you'll be 0.1 mi (0.1 km) from Giardini della Biennale and 6.4 mi (10.3 km) from Port of Venice. This 4-star hotel is 6.9 mi (11 km) from Piazzale Roma and 6.9 mi (11.1 km) from St. Mark's Square.

Make yourself at home in one of the 75 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services.

Enjoy regional cuisine at Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Venice? This hotel has 735 square feet (68 square meters) of space consisting of conference space and a meeting room.

Languages Spoken

  • English

Show all languages

Hotel Indigo Venice - Sant'Elena, an IHG Hotel

Calle Buccari 10 S Elena, Venice, VE 30132

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 735 square feet (68 square meters) include conference space. This business-friendly hotel also offers a garden, concierge services, and complimentary newspapers in the lobby.

Hotel Indigo Venice - Sant'Elena, an IHG Hotel has designated areas for smoking.

  • Bar/lounge
  • Designated smoking areas (fines apply)
  • Elevator
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Dry cleaning/laundry service
  • Free WiFi
  • Safe-deposit box at front desk
  • Conference space size (meters) - 68
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 735
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 75
  • One meeting room
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room Amenities

Hotel Indigo Venice - Sant'Elena, an IHG Hotel offers 75 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Restaurant - Overlooking the garden, this restaurant specializes in regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets stay free
  • Dogs only

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and Clean Promise (IHG).

One child stays free

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitization practices of any association

Staffed front desk

LGBTQ friendly

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Pets allowed (no fees)

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet deposit: EUR 10 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Sant' Elena Venice
  • Hotel Indigo Venice Sant'Elena
  • Hotel Indigo Sant'Elena
  • Indigo Venice Sant'Elena
  • Indigo Sant'Elena
  • Indigo Venice Sant Elena
  • Hotel Indigo Venice Sant'Elena
  • Hotel Indigo Venice - Sant'Elena, an IHG Hotel Hotel
  • Hotel Indigo Venice - Sant'Elena, an IHG Hotel Venice
  • Hotel Indigo Venice - Sant'Elena, an IHG Hotel Hotel Venice

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).