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Pan Pacific Vancouver

4.5 star property

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Exterior
Creator video - submitted by Girls Trip
Panoramic Room, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe
3 restaurants, breakfast served
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
$236
$198 nightly
$236 total
Total with taxes and fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Place, Canada Place
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Place, Granville Street
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Harbor View

Suite, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(4 reviews)
  • 882 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, Harbor View

Panoramic Room, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Panoramic Room, Harbor View

9.0 out of 10
Wonderful
(12 reviews)
  • 527 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed , City View

9.6 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(133 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Harbor View

Premier Room, 2 Double Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Double Beds, Harbor View

9.6 out of 10
Exceptional
(58 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbor View

Pacific Club, Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View | Living area | 55-inch LCD TV with cable channels, TV, pay movies

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 548 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(12 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(217 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(167 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbor View

Deluxe Room, 2 Double Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Harbor View

9.2 out of 10
Wonderful
(64 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Vancouver

A stay at Pan Pacific Vancouver places you in the heart of Vancouver, steps from Canada Place Cruise Ship Terminal and Canada Place. .This spa hotel is 0.4 mi (0.6 km) from Vancouver Waterfront and 0.1 mi (0.2 km) from Vancouver Convention Centre.

What's nearby

  • Canada Place - 1 min walk - 0.0 miles
  • Vancouver Waterfront - 1 min walk - 0.0 miles
  • Canada Place Cruise Ship Terminal - 1 min walk - 0.1 miles
  • Granville Street - 3 min walk - 0.2 miles
  • Vancouver Convention Centre - 3 min walk - 0.2 miles

Getting around

  • Vancouver Waterfront Station - 5 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Miku Restaurant - ‬4 min walk
  • ‪Blenz Coffee - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Vancouver

Pet-friendly hotel with 3 restaurants connected to the convention center in Vancouver
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Stay in one of 503 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Oceans 999, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4039 out of 5497 reviews
Rating 8 - Good. 870 out of 5497 reviews
Rating 6 - Okay. 340 out of 5497 reviews
Rating 4 - Poor. 155 out of 5497 reviews
Rating 2 - Terrible. 93 out of 5497 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Riguang, Kirkland

Stayed 1 night in Oct 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to cruise port.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal property!
Stayed 1 night in Jul 2025

10/10 Excellent

judithanne

Stayed 4 nights in Sep 2025

2/10 Terrible

Sandy

Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was fabulous,convenient and walkable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Only 2 of 4 elevators working with a lot of people waiting , other than that all was excellent !
Stayed 1 night in Sep 2025

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness
In my opinion it is quite expensive for what they offer. Their breakfast buffet is average and two elevators were out of order :( the only reason I stayed was because is just beside the port.
Stayed 1 night in Sep 2025

10/10 Excellent

Nazia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

john

Liked: Property conditions & facilities
So close to boarding our cruise
Stayed 2 nights in Sep 2025

6/10 Okay

kenneth, Drumheller

Liked: Cleanliness, staff & service
We have stayed here 3 times in the past great. This trip some elevators were out of service long waits. The room had a broken make up mirror in the washroom, the desk had loose drawer pulls. The beds had very worn out mattresses. This hotel is very busy with very limited seating in the lobby. For the premium price you pay the quality is a little short.This is why my three stars.
Stayed 1 night in Sep 2025

10/10 Excellent

Marnie A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

LeAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 2-night stay at Pan Pacific. Every employee went above and beyond to make our stay memorable. If we are ever in Vancouver again, I wouldn’t hesitate to book a room here again. One of the best additions was having the package that included breakfast, as well as afternoon hors d'oeuvres and then later there was a dessert hour. The food was excellent and the staff were all amazing. The honor bar was a nice addition if you didn’t want to go to the bar area. There were plenty of beverages and mixers to make drinks - all in honor system by adding to room. Overall - one of the nicest hotels we’ve stayed in.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
A spectacular hotel right at the Cruise terminal. Our room had a great view of the ships coming and going. Beautiful amenities and wonderful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful Hotel! It is at Canada Place. It has a convention center and sits ajacent to the cruise terminal. There was luggage sevice at the hotel- they would take your bags down to the ship. All you have to do is go downstairs and board your ship. The view of the harbor was enchanting. The service at the hotel was great.
View from our room
View from our room
Ship coming to port
Indigenous Art in atrium
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles

Stayed 4 nights in Sep 2025

6/10 Okay

wendy

We weren’t too happy with the room . We booked a harbour view and while we did get the view the room was small for a family of 4. We asked for a bigger room but were told the hotel was full .
Stayed 2 nights in Sep 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Our service was great from the beginning. The room was amazing. Everything was great. Nice towels, nice bed, good shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Amenities
Location
Stayed 1 night in Aug 2025

8/10 Good

Israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were broken, only one was working very slow. and we were on the 22nd floor
Stayed 1 night in Aug 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
There were only 2 out of 4 elevators working during our entire stay. Was definitely an inconvenience, especially on cruise days.
Stayed 3 nights in Sep 2025