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Hilton Vancouver Metrotown

Property class: 4

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Photo gallery for Hilton Vancouver Metrotown

Lobby
Creator video - submitted by Coffee Cup Exec
Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk
Room (Parlor) | Hypo-allergenic bedding, down comforters, in-room safe, desk
Studio Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Air conditioning
  • Gym
The current price is $283
$244 nightly
$283 total
Total with taxes and fees
May 18 - May 19

Explore the area

View in a map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

View all photos for One King Studio Suite with Sofabed

Hypo-allergenic bedding, down comforters, in-room safe, desk

One King Studio Suite with Sofabed

  • Sleeps 4
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Club Lounge Access

Executive Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Club Lounge Access

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Suite, 1 King Bed, Club Lounge Access

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Queen Beds, Club Lounge Access

Executive Room, 2 Queen Beds, Club Lounge Access | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Club Lounge Access

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room (Parlor)

Room (Parlor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Parlor)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed
  • Free wired internet

View all photos for 1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower | Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for King Deluxe Room High Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Deluxe Room High Floor

  • Sleeps 2
  • Free wired internet

View all photos for One King Deluxe Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

One King Deluxe Room

  • Sleeps 2
  • Free wired internet

View all photos for Two Queen Deluxe Room High Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

Two Queen Deluxe Room High Floor

  • Sleeps 4
  • Free WiFi

View all photos for Two Queen Deluxe Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Two Queen Deluxe Room

  • Sleeps 4
  • Free wired internet

View all photos for One King Suite with Sofabed

Hypo-allergenic bedding, down comforters, in-room safe, desk

One King Suite with Sofabed

  • Sleeps 4
  • Free wired internet

View all photos for One King Suite High Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

One King Suite High Floor

  • Sleeps 4
  • Free WiFi

View all photos for King Room Executive Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Room Executive Floor

  • Sleeps 2
  • Free wired internet

View all photos for Two Queen Room Executive Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

Two Queen Room Executive Floor

  • Sleeps 4
  • Free wired internet

View all photos for One King Accessible Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

One King Accessible Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Executive 2 Room 1 King Suite Living Area

  • Sleeps 4
  • Free WiFi

1 King 2 Room Executive Suite-Lounge Access

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

Lobby sitting area
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG
Metrotown
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,486 reviews
$208 nightly
The price is $241
May 4 - May 5
Total with taxes and fees
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

About the neighborhood

Burnaby

With a stay at Hilton Vancouver Metrotown in Burnaby (Metrotown), you'll be a 2-minute drive from Metropolis at Metrotown and 14 minutes from Rogers Arena. .This hotel is 7 mi (11.3 km) from BC Place Stadium and 7 mi (11.3 km) from Robson Street.

What's nearby

  • Crystal Mall - 1 min walk - 0.0 miles
  • Metropolis at Metrotown - 1 min walk - 0.1 miles
  • Central Park - 8 min walk - 0.4 miles
  • British Columbia Institute of Technology - 4 min drive - 1.2 miles
  • Deer Lake - 10 min drive - 1.5 miles

Getting around

  • Metrotown Station - 6 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Shiny Tea - ‬3 min walk
  • ‪HEYTEA - ‬3 min walk
  • ‪Cactus Club Cafe - ‬2 min walk
  • ‪Marble House Eatery - ‬3 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬3 min walk

About this property

Hilton Vancouver Metrotown

Hilton Vancouver Metrotown offers 283 accommodations with safes and coffee/tea makers. Beds feature down comforters. 55-inch LCD televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 283 guestrooms featuring refrigerators and LCD televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
You can enjoy a meal at Time and Place serving the guests of Hilton Vancouver Metrotown, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Burnaby? This hotel has 15419 square feet (1432 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Time and Place - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 35.70 for adults and CAD 23.10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (15,419 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.75 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 35.70 for adults and CAD 23.10 for children
  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Lindsay

Stayed 3 nights in Jan 2026

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was perfectly situated for our needs. Very clean room. Super comfortable bed. Excellent helpful staff. Breakfast bar was very good.
Stayed 3 nights in Jan 2026

6/10 Okay

Shanice

Stayed 2 nights in Jan 2026

10/10 Excellent

Kalen

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. The staff are very pleasant
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

8/10 Good

LaTonia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms great location
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
We had a good stay and love the location. However the electric car charging is not working and the pool was under maintenance which was a disappointment.
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness
The front desk and concierge staff reflected what you expect from an older luxury hotel—welcoming, calm, and efficient. Check-in was smooth, and their professionalism made a positive first impression. That said, several aspects of our stay did not meet expectations. Upon arrival, we learned the hotel pool was out of service. This was particularly disappointing, as it was the main amenity my children were looking forward to, and this information was not clearly communicated in advance. Breakfast service was also an issue. I had paid for breakfast to be included with our stay, yet the server repeatedly referred to it as “free,” despite there being an added cost as part of the booking. The service felt rushed and abrupt. I was asked to sign paperwork while actively eating, which was uncomfortable and unnecessary at that moment. We also observed the same server attempting to clear another guest’s plate before he had finished eating, requiring him to stop her. In-room amenities were inconsistent for a booking of three guests. The room was initially stocked with only two towels, requiring me to request additional ones. I also requested cotton swabs for three people and received only one. However, when I asked for toothbrushes, they were provided promptly and without issue, which I appreciated.
Stayed 1 night in Jan 2026

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, nice staff and good location
Stayed 1 night in Jan 2026

8/10 Good

Feng

Very convenient location to the shopping area
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Stayed 1 night in Jan 2026

4/10 Poor

Ishita

Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Stayed 1 night in Dec 2025

10/10 Excellent

DEBRA

Traveled with group
Liked: Cleanliness, staff & service, amenities
Perfectly located close to restaurants, shopping and public transportation. Hotel was clean, room was very nice.
Stayed 1 night in Dec 2025

2/10 Terrible

Joonwoo

Stayed 1 night in Dec 2025

6/10 Okay

Constance

Liked: Cleanliness
The room looks clean however the washroom could use some updating. The cupboards were chipped and overall washroom looked dated. Staff were courteous. Even while we were passing room service staff they greeted us. Although in my opinion, the front desk staff while serving me should focus on completing my check-in rather than making conversations with another staff unrelated to my check-in.
Stayed 1 night in Dec 2025

10/10 Excellent

anuj, gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean rooms
Stayed 4 nights in Dec 2025

10/10 Excellent

Yaoguang

Stayed 3 nights in Dec 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

8/10 Good

Severina

Clean room, very convenient to everything.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
yes.
Stayed 4 nights in Dec 2025

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bradley

Stayed 1 night in Dec 2025