Arrived at hotel, checked in, got to room and key wouldn't work. Went back to desk, lady told me I demagnetized it by holding it close to my phone. She reprogrammed same key. Got to door, kept it away from my phone, didn't work. Went back to desk, she reprogrammed new card and told me she would meet me at door. Third key didnt work with her trying, however the master key worked. She told us sorry, but there is nothing I can do, we have no other rooms and this isnt working. We were stuck 3 hrs away with no where to stay. She was rude, didnt attempt to call a manager or solve the problem. I do not recommend this hotel.