Candlewood Suites Tyler by IHG

2.5 star property

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In-room safe, desk, rollaway beds, free WiFi
Studio Suite, 1 Queen Bed | In-room safe, desk, rollaway beds, free WiFi
In-room safe, desk, rollaway beds, free WiFi
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $98
$85 nightly
$98 total
Total with taxes and fees
Jul 2 - Jul 3

Explore the area

View in a map
315 E Rieck Rd, Tyler, TX, 75703
  • Place, Broadway Square Mall
    ‪15 min walk‬
  • Place, Rose Rudman Park
    ‪17 min walk‬
  • Place, University of Texas at Tyler
    ‪8 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪22 min drive‬

Room options

Studio Suite, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Studio Suite

7.4 out of 10
Good
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

About the neighborhood

Tyler

With a stay at Candlewood Suites Tyler by IHG, you'll be centrally located in Tyler, within a 10-minute drive of University of Texas at Tyler and Rose Rudman Park. .This hotel is 1.2 mi (1.9 km) from Broadway Square Mall and 2.5 mi (4.1 km) from CHRISTUS Mother Frances Hospital - South Tyler.

What's nearby

  • Broadway Square Mall - 15 min walk - 0.8 miles
  • Rose Rudman Park - 17 min walk - 0.9 miles
  • The Village at Cumberland Park - 4 min drive - 3.2 miles
  • University of Texas at Tyler - 8 min drive - 4.6 miles
  • Tyler State Park - 26 min drive - 22.8 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 20 min drive

Restaurants

  • ‪Drug Emporium - ‬6 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Rose City Drafthouse & Bar - ‬8 min walk
  • ‪Chuy's - ‬14 min walk

About this property

Candlewood Suites Tyler by IHG

Candlewood Suites Tyler by IHG offers 64 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 64 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and you can also request rollaway/extra beds (surcharge).
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and barbecue grills. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Planning an event in Tyler? This hotel has 291 square feet (27 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Candlewood Suites Tyler by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 134 out of 276 reviews
Rating 8 - Good. 81 out of 276 reviews
Rating 6 - Okay. 29 out of 276 reviews
Rating 4 - Poor. 15 out of 276 reviews
Rating 2 - Terrible. 17 out of 276 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
Manager and staff are very friendly and welcoming. Not our first stay and will stay again. Very quiet and peaceful. Also, very safe feeling.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and efficient. Will stay again
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Raven

Liked: Cleanliness, amenities
Disliked: Staff & service
The 1st night Jasmine was the absolute best but the next morning Gina was very rude and she is the reason we will never book there again. I completely understand people have bad days but you don’t stare at your guest and act like you do not see them. If I’m going to spend money for the weekend I will be going to a place with great customer service.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff. Was only there for 2 nights but was a great experience.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Great place to stay.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would love to come back.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Brandon

Very great place to be they treat you like family
Stayed 14 nights in Nov 2024
Verified

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Excellent pet-friendly accommodation. Very clean and comfortable. Will definitely return.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, room comfort
The clerk that check this and was very friendly, helpful and accommodating. He even made sure that he had a couple of treats for our dogs. There is a bulb burned out and a lamp by the bed, and no paper filters for the coffee maker.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I loved the kitchen with full sized refrigerator and freezer and ice maker. Bed was very comfortable. Will use again and look for same setup in other cities
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024
Verified

6/10 Okay

Dustin

Just a very basic place to sleep.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Brigid

Liked: Cleanliness, staff & service, amenities
Good place for the price
Stayed 1 night in Nov 2023
Verified

8/10 Good

Colinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay

Always an enjoyable stay. Comfortable apartment style rooms. Not a lot of amenities but lots of room, decent price & friendly staff. Our go to hotel in Tyler.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Natarsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Nice and very convenient for me to prepare food while I was there
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Stacey

Liked: Staff & service, room comfort
Disliked: Cleanliness
I am usually pleased with Candlewood Suites . Very spacious and comfortable . The bathroom could have been cleaned better but overall a great value . Bed are very comfortable
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 14 nights in Oct 2024
Verified

10/10 Excellent

Doyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and rest.

Our check-in was quick and easy and the desk clerk was super friendly and helpful. The room was clean and appeared to have been updated not too long ago. The bed was very comfortable!
Stayed 1 night in May 2023
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast offered here.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was nice and the nice lady with the dreads that checked me in was amazing. Only downfall was that the TV didn't work but that didn't bother me.
Stayed 2 nights in Oct 2024