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Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Double Room, 2 Double Beds
344 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Standard Room
559 square feet
2 Queen Beds and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Garden View
452 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Triple Room, Multiple Beds, Ground Floor
301 square feet
2 Double Beds and 1 Twin Bed
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Double Room, 1 King Bed (Upper floor)
258 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room
559 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor
452 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Tulum hotel in Tulum City Center with full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)

A stay at Villas H2O places you in the heart of Tulum, within a 10-minute drive of Gran Cenote and Tulum Mayan Ruins. This family-friendly hotel is 3.6 mi (5.9 km) from Tulum Beach and 11.8 mi (19 km) from Xel-Há Park.

Make yourself at home in one of the 10 individually decorated guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

A complimentary full breakfast is served daily.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Villas H2O features a full-service spa and an outdoor pool. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers a library, a terrace, and multilingual staff. Onsite self parking is complimentary.

Villas H2O has designated areas for smoking.

  • Library
  • Express check-in
  • Daily
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2008
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free full breakfast
  • Concierge services
  • Designated smoking areas
  • Laundry facilities
  • Airport transportation
  • Total number of rooms - 10
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German
  • Italian
  • Spanish

Parking

Free self parking

Room Amenities

Villas H2O offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and hair dryers. In-room massages and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Premium bedding
  • Iron/ironing board (on request)
  • Free bottled water
  • In-room childcare (surcharge)
  • In-room massage available
  • Shower only
  • Free WiFi
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Rainfall showerhead
  • Balcony or patio
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper

Where to Eat

Guests are offered a complimentary full breakfast each morning.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Bicycle rentals on site
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-out is available.

One child stays free

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 4

Social distancing measures are in place

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Airport shuttle fee: MXN 2400 per vehicle (one-way)
  • Late check-out fee: MXN 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Villas H2O
  • Villas H2O Hotel
  • Villas H2O Hotel Tulum
  • Villas H2O Tulum
  • Villas H2O Hotel
  • Villas H2O Tulum
  • Villas H2O Hotel Tulum

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Alcohol is not served at this property.

Contactless check-out is available.

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