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The Garden Residences by Casago

Property class: 4

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A modern outdoor area with a pool, dining table, chairs, and potted plants.
A modern outdoor dining area with a wooden table and chairs, a bar counter, and hanging wicker lights.
Exterior
A glass door entrance with a hammock and potted plants, leading to an outdoor area with a sandy ground and trees.
A modern living room with a wooden dining table, a sofa, and a TV mounted on the wall.

Reviews

2.0 out of 10

Entire apartment

1 bedroom1 bathroomSleeps 353.8 sq ft

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Gym
  • Outdoor Space
The current price is $81
$72 nightly
$81 total
Total with taxes and fees
Sep 22 - Sep 23

Explore the area

View in a map
C. Iximche,, Lote 002 Mz 007, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪13 min walk‬
  • Place, Hunab Lifestyle Center
    ‪13 min walk‬
  • Place, Dos Aguas Park
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

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Total with taxes and fees
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About the neighborhood

Tulum

With a stay at this apartment in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 8 minutes from Tulum Mayan Ruins. .This apartment is 3.3 mi (5.3 km) from Tulum Beach and 11.6 mi (18.6 km) from Xel-Há Park.
View more Apartments in TulumOpens in a new window

What's nearby

  • Jaguar Park - 13 min walk - 0.7 miles
  • Hunab Lifestyle Center - 13 min walk - 0.7 miles
  • Dos Aguas Park - 17 min walk - 0.9 miles
  • Hospital de Tulum - 4 min drive - 1.1 miles
  • Tulum Mayan Ruins - 11 min drive - 3.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Coco Cafe - ‬9 min walk
  • ‪Nimeño Bakery - ‬11 min walk
  • ‪Rossina - ‬8 min walk
  • ‪Jasmine - ‬8 min walk
  • ‪Xibak Tulum - ‬12 min walk

About this property

The Garden Residences by Casago

Air-conditioned accommodations at this apartment offer safes and complimentary toiletries. Accommodations are furnished with single sofa beds and dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Smart televisions come with premium digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool and a fitness center.
Make yourself comfortable in this air-conditioned apartment, which has a kitchen. The apartment has a pillowtop bed and a single sofa bed. A Smart television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a safe, and housekeeping is provided on request.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This apartment also features complimentary wireless internet access, concierge services, and a communal living room.
Featured amenities include luggage storage and an elevator.

Property amenities

Beach

  • Beach loungers
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free offsite parking

Kitchen

  • Blender
  • Freezer
  • Griddle
  • Ice maker
  • Toaster

Dining

  • Dining table

Bedrooms

  • 1 bedroom
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Separate dining area

Entertainment

  • Smart TV with premium digital channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Safe
  • Virtual front desk

Location highlights

  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Bed sheets changed on request
  • Garden
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

Guests are required to download the property's WhatsApp mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Smoking

Smoking is not permitted

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Phimai Tulum By Casago Tulum

Phimai Garden Tulum by Casago Tulum

Phimai Garden Tulum by Casago Apartment

Phimai Garden Tulum by Casago Apartment Tulum

The Garden Residences by Casago Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

Reviews

Verified review

2/10 Terrible

Baldemar

Disliked: Cleanliness, room comfort, communication

Corrupt property

I didn’t see anything “stained lines” could have been from a previous guest. But on another note my bank did confirm that the charge of $69.48 did in fact link to a company that you do business with. I had to file a dispute. I know for a fact that the only time I used that card was on 11/7 with your agent. The unauthorized charges was also on 11/7. I’m quite upset about that. Also I’m upset that my glasses (worth over $300.00 US)were stolen at your property. I don’t believe an other guest stole’s them. If you attempt to charge me extra, I will peruse legal action against your company. And you should look into your employees for mishandling my credit card and not turning in guest property.
Stayed 13 nights in Jul 2025