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Turquoise Tulum Hotel

3.0 star property

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Photo gallery for Turquoise Tulum Hotel

Porch
Deluxe Room | Minibar, in-room safe, individually decorated, blackout drapes
Reception
Shower, rainfall showerhead, towels, soap
Double Balcony | Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
$47
$36 nightly
$47 total
Total with taxes and fees
May 23 - May 24

Explore the area

View in a map
Zona 9 Lote 13 Mz 724, Tulum, QROO, 77780
  • Place, Holistika Art Walk
    ‪14 min walk‬
  • Place, Hospital de Tulum
    ‪18 min walk‬
  • Place, Dos Aguas Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Queen

Queen | Minibar, in-room safe, individually decorated, blackout drapes

Queen

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool

Suite, Private Pool | Minibar, in-room safe, individually decorated, blackout drapes

Suite, Private Pool

10.0 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King

King | Minibar, in-room safe, individually decorated, blackout drapes

King

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Balcony

Double Balcony | Minibar, in-room safe, individually decorated, blackout drapes

Double Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Balcony

Master Balcony | Minibar, in-room safe, individually decorated, blackout drapes

Master Balcony

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Royal Room | Minibar, in-room safe, individually decorated, blackout drapes

Royal Room

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, blackout drapes

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (1)

Deluxe Room (1) | Minibar, in-room safe, individually decorated, blackout drapes

Deluxe Room (1)

  • Garden view
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Exclusive Room

Exclusive Room | Minibar, in-room safe, individually decorated, blackout drapes

Exclusive Room

  • Garden view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Private kitchen

Premier Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Villa

Minibar, in-room safe, individually decorated, blackout drapes

Premier Villa

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Premier Townhome

Minibar, in-room safe, individually decorated, blackout drapes

Premier Townhome

  • 4 bedrooms
  • Sleeps 11
  • 4 King Beds and 2 Twin Sofa Beds

Similar properties

Interior entrance
Elements Tulum Boutique Hotel
Tulum City Center
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 960 reviews
$35 nightly
The price is $45
May 9 - May 10
Total with taxes and fees
Elements Tulum Boutique Hotel

About the neighborhood

Tulum

Located in Tulum (La Veleta), Turquoise Tulum Hotel is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. .This bed & breakfast is 3.6 mi (5.8 km) from Tulum Beach and 12.2 mi (19.6 km) from Xel-Há Park.
View more B&B in TulumOpens in a new window

What's nearby

  • Holistika Art Walk - 14 min walk - 0.8 miles
  • Hospital de Tulum - 18 min walk - 1.0 mile
  • Dos Aguas Park - 3 min drive - 0.9 miles
  • Tulum Beach - 12 min drive - 4.0 miles
  • Tulum Mayan Ruins - 13 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Vaivén - ‬1 min walk
  • ‪Delicia - ‬6 min walk
  • ‪El Aguajito Marisqueria - ‬2 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬2 min walk
  • ‪Italdo Pasteleria - ‬10 min walk

About this property

Turquoise Tulum Hotel

Turquoise Tulum Hotel offers 6 accommodations with minibars and safes. Rooms open to patios. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
3 outdoor swimming pools are on site.
Make yourself at home in one of the 6 guestrooms featuring minibars. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This bed & breakfast also features concierge services and a communal living room.
A complimentary continental breakfast is served daily from 8:30 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
A complimentary continental breakfast is served each morning between 8:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:00 AM

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 1 building
  • 1 floor
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Turquoise Petit Adults B&B Tulum
Turquoise Petit Adults B&B
Turquoise Petit Adults Tulum
Turquoise Petit Adults
Turquoise Tulum Hotel
Turquoise Petit Adults Only
Turquoise Tulum Hotel Tulum
Turquoise Tulum Hotel Adults Only
Turquoise Tulum Hotel Bed & breakfast
Turquoise Tulum Hotel Bed & breakfast Tulum

Turquoise Tulum Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 157 reviews
Rating 8 - Good. 32 out of 157 reviews
Rating 6 - Okay. 8 out of 157 reviews
Rating 4 - Poor. 7 out of 157 reviews
Rating 2 - Terrible. 6 out of 157 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

shahin

Liked: Cleanliness, staff & service, amenities
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
Stayed 2 nights in Jan 2026

10/10 Excellent

Brittany

Stayed 2 nights in Jan 2026

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. The location was nice because we were close to many restaurants and bars. The staff was also quick to respond to our requests.
Stayed 3 nights in Jan 2026

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY BIEN TODO, ESTUVE MUY AGUSTO EN ESE HOTELITO
Stayed 4 nights in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran lugar , paraíso escondido en la veleta

Mi estancia fue increíble, tuve la fortuna de quedarme en la parte que acaban de abrir, la parte nueva con una alberca que le pegaba el sol toda la tarde! En mi cuarto tenía una alberca privada que fue muy relajante durante mi estadía. Me atendió Diego y es muy amable, fui a un tour de buceo y tenía que salir temprano y me ayudó con el desayuno antes de las horas.:. De verdad que es una gran recomendación en tulum, está muy cerca de todo caminando y con mucha vida la Veleta!
Stayed 2 nights in Aug 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uniquely beautiful. So much attention to details

Stayed 1 night in Aug 2025

10/10 Excellent

Honey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Very friendly Great place to stay
Stayed 3 nights in Mar 2025

8/10 Good

giselle

Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Kazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Joseph

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 5 nights in Jan 2025

8/10 Good

Aldo

Stayed 1 night in Jan 2025

10/10 Excellent

Rafaela Natividad

Stayed 1 night in Jan 2025

4/10 Poor

Roxana

Traveled with partner
No tv in the room Breakfast was very underwhelming
Stayed 2 nights in Jan 2025

6/10 Okay

Kristy

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

catherine, stamford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So bohemian and Diego went out of his way to accommodate us!! Great vibe
Stayed 3 nights in Jan 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel and the staff were very friendly and accommodating.
Stayed 3 nights in Jan 2025

4/10 Poor

Kiarash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money you pay

The air conditioning in our room wasn’t working when we checked in, and it took the staff two hours to fix it. Unfortunately, it broke down a couple more times the next morning, making the first night sleepless. To make matters worse, there’s a bar across the street that blasts EDM music from 5 PM to 1 AM. If you’re hoping to get some rest during these hours, good luck. On top of that, the shower didn’t have hot water on the second day.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
Stayed 2 nights in Jan 2025

2/10 Terrible

MANDI

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Damien Shon

Traveled with group
Liked: Cleanliness, property conditions & facilities
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
Stayed 5 nights in Dec 2024

10/10 Excellent

ambika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024