2/10 Terrible
Melanie
Jan 15, 2024
Melanie
Stayed 4 nights in Jan 2024
Tulum Cacao paradise
3.0 star property
Choose dates to view prices
Photo gallery for Tulum Cacao paradise
Reviews
2.02.0 out of 10
Popular amenities
- Pool
- Spa
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
Explore the area
12 1 Pte La Veleta, Tulum, QROO, 77760
- Holistika Art WalkPlace, Holistika Art Walk17 min walk
- Dos Aguas ParkPlace, Dos Aguas Park19 min walk
- Jaguar ParkPlace, Jaguar Park4 min drive
- Tulum Intl. Airport (TQO)Airport, Tulum Intl. Airport (TQO)44 min drive
Room options
View all photos for Standard Room, 1 King Bed, Ensuite
Standard Room, 1 King Bed, Ensuite
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Junior Studio Suite
Junior Studio Suite
- Garden view
- Sleeps 3
- 1 King Bed
View all photos for Comfort Apartment
Comfort Apartment
- Garden view
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Large Twin Sofa Bed
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About the neighborhood
Tulum
Located in Tulum (La Veleta), Tulum Cacao paradise is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. .This hotel is 3.1 mi (5 km) from Tulum Beach and 4.2 mi (6.8 km) from Playa Paraiso.
What's nearby
- Holistika Art Walk - 17 min walk - 1.0 mile
- Dos Aguas Park - 19 min walk - 1.1 miles
- Jaguar Park - 4 min drive - 1.6 miles
- Hospital de Tulum - 4 min drive - 0.7 miles
- Hunab Lifestyle Center - 4 min drive - 1.6 miles
Getting around
- Cancun Intl. Airport (CUN) - 100 min drive
Restaurants
- Delicia - 8 min walk
- Vaivén - 7 min walk
- La Taqueria Pinches Tacos Shop - 8 min walk
- El Aguajito Marisqueria - 4 min walk
- Guacamole Club - 8 min walk
About this property
Tulum Cacao paradise
Tulum Cacao paradise offers 4 air-conditioned accommodations with private plunge pools and safes. Guests can surf the web using the complimentary wireless Internet access. Full-sized refrigerators/freezers and microwaves are provided.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.
Make yourself at home in one of the 4 air-conditioned rooms featuring private plunge pools. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and microwaves.
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Tulum Cacao paradise has a restaurant on site.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- 24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Things to do
- Bicycle rentals
- Gym
- Outdoor pool
Family friendly
- In-room full-sized refrigerator/freezer
- In-room microwave
- Laundry facilities
- Outdoor pool
- Private plunge pool
Conveniences
- Laundry facilities
- Virtual front desk
Guest services
- Concierge services
- Proposal/romance packages
- Tour and ticket assistance
Outdoors
- Garden
- Outdoor furniture
- Rooftop terrace
Spa
- Deep-tissue massages
- Hot stone massages
- In-room massages
- Prenatal massages
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- No elevator
More
- 3 buildings
- 4 floors
- At least 80% lighting from LEDs
- Comprehensive recycling policy
- Designated smoking areas
- Traditional architecture
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- 2 private bathrooms
- Towels provided
Entertainment
- Private plunge pool
Food and drink
- Blender
- Cookware, dishware, and utensils
- Dishwasher
- Full-sized refrigerator/freezer
- Griddle
- Meal delivery service
- Microwave
- Oven
More
- Air conditioning
- Iron/ironing board
- LED lighting
- Mobile key entry
- Reusable coffee/tea filters
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's WhatsApp mobile app before check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 350 at check-out
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of MXN 1000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: MXN 2850 per vehicle (one-way, maximum occupancy 8)
- Pet deposit: MXN 500 per stay
- Service animals are exempt from fees
- Credit card charges are subject to a surcharge of 6 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Tulum Cacao paradise Hotel
Tulum Cacao paradise Tulum
Tulum Cacao paradise Hotel Tulum
Tulum Cacao paradise Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
4.0/10
Cleanliness
4.0/10
Staff & service
2.0/10
Amenities
4.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Patricia
Traveled with pets, Traveled with family
Jan 10, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Patricia
Stayed 7 nights in Dec 2023