See all properties

Holiday Inn Tulum by IHG

Choose dates to view prices

Photo gallery for Holiday Inn Tulum by IHG

A modern hotel with a central swimming pool surrounded by lush greenery and palm trees.
A modern bar area with a TV screen, wooden slatted ceiling, and a series of tables and benches.
A rooftop lounge with sun loungers, tables, and umbrellas.
Exterior
A modern outdoor dining area with tables and chairs, large umbrellas, and a view of a swimming pool and building in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
The current price is $67
$53 nightly
$67 total
Total with taxes and fees
Sep 18 - Sep 19

Explore the area

View in a map
Avenida Coba S/N tulum Centro Colonia, Huracanes 77760, Tulum, QROO
  • Place, Dos Aguas Park
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪14 min walk‬
  • Place, Tulum National Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Jungle View)

A neatly made bed with a wooden headboard, two bedside tables with lamps, and a view of the outside balcony.

Suite, 1 Bedroom (Jungle View)

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Jungle View)

A hotel room with a bed, a desk, a chair, a television, and a view of the outdoors.

Standard Room, 1 King Bed (Jungle View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Outdoor Private Pool)

A hotel room with a bed, a desk, a chair, a TV, a balcony, and a kitchen area.

Suite, 1 King Bed (Outdoor Private Pool)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a view of the outdoors.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a wooden desk, and a view of the beach.

Standard Room, 2 Queen Beds, Accessible (Communications)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

A modern hotel balcony with a wooden table, a potted plant, and a pool area with lounge chairs and plants.

Standard Room, 1 King Bed, Pool View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A neatly made bed with a wooden headboard, two bedside tables with lamps, and a view of the outside balcony.

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View

A modern outdoor seating area with wicker chairs and a round sofa, a small round table, and a pool.

Suite, 1 King Bed, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Pool View

A hotel room with a large bed, a wooden headboard, a bedside table with a lamp, and a view of the outside balcony.

Standard Room, 1 Queen Bed, Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View

A modern hotel balcony with a wooden table, a potted plant, and a pool area with lounge chairs and plants.

Standard Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a television, and a view of the outdoors.

Standard Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

2 outdoor pools, free cabanas, pool umbrellas
Motto by Hilton Tulum
Zama
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 393 reviews
$84 nightly
The price is $105
Oct 6 - Oct 7
Total with taxes and fees
Motto by Hilton Tulum

About the neighborhood

Tulum

With a stay at Holiday Inn Tulum by IHG in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum National Park and Gran Cenote. .This luxury hotel is 1.8 mi (2.9 km) from Tulum Mayan Ruins and 2.8 mi (4.5 km) from Las Palmas Public Beach.

What's nearby

  • Dos Aguas Park - 14 min walk - 0.8 miles
  • Jaguar Park - 14 min walk - 0.8 miles
  • Cenote Calavera - 3 min drive - 1.4 miles
  • Hospital de Tulum - 4 min drive - 1.1 miles
  • Tulum National Park - 5 min drive - 2.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tacos y tortas el tio - ‬6 min walk
  • ‪El Capitán - ‬4 min walk
  • ‪La Coqueta - ‬2 min walk
  • ‪La Regia Tulum - ‬2 min walk

About this property

Holiday Inn Tulum by IHG

Holiday Inn Tulum by IHG offers 108 accommodations with complimentary bottled water and blackout drapes/curtains. Select Comfort beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 108 guestrooms featuring flat-screen televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and toothbrushes and toothpaste.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 11:30 AM on weekends.
Holiday Inn Tulum by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle available
  • Free self parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 250 to 600 for adults and MXN 250 to 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Built in 2022
  • Renovated entire property - December 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hydromassage showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 500 and a deposit of MXN 3630 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 22 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 600 for adults, and MXN 250 to 600 for children
  • Pet deposit: MXN 3630 per stay
  • Pet fee: MXN 600 per pet (varies based on length of stay) plus MXN 500 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 009-007-007255/2025

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Bakal Tulum

Selina Tulum Downtown

Holiday Inn Tulum Downtown

Holiday Inn Tulum By IHG Hotel

Holiday Inn Tulum By IHG Tulum

Holiday Inn Tulum Downtown by IHG

Holiday Inn Tulum By IHG Hotel Tulum

Holiday Inn Tulum by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 135 reviews
Rating 8 - Good. 28 out of 135 reviews
Rating 6 - Okay. 17 out of 135 reviews
Rating 4 - Poor. 6 out of 135 reviews
Rating 2 - Terrible. 1 out of 135 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff very nice, excellent!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary nice hotel, clean, great location, awesome staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Katherine

Everything was very nice and we enjoyed it!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Great value
Stayed 2 nights in May 2026
Verified review

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities
It’s a good hotel but could be cleaner.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Doria

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and proper, and staff was super friendly and accommodating. I also liked how walkable this location was to many spots in downtown! As a solo traveler I felt safe the entire time here.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
We loved the restaurant. During our 10 day stay, they always made sure we had all we needed. Special thanks to William in the afternoon by the pool… always made sure we had water!
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
This was a nice, clean, new hotel with new pools. It is really nice.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Saeid

Liked: Cleanliness, staff & service, amenities
Area clean rooftop not clean, Pool is good, reception professional, staff very good the area was warm no air condition
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Windy

Liked: Room comfort
The friendly staff made check-in a breeze. The underground parking is narrow and low, but our rental car fit. We apprecaite teh close proximity to Avenida Tulum, the restaurants, supermarket, and ADO bus terminal.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Emile

Liked: Staff & service
I like the convenience of the location. Its close by the supermarket and shops.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Staff was great, cleaning was great, location was perfect. Ventscouldhave worked better
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and bright
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Alejandro

Liked: Property conditions & facilities
Just to spend the night
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back!
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Hi! The staff especially Laura at the front desk was very nice and helpful with the little problems we had with our room. We had a room that the door didn’t lock, so everyone could open our door room and come in at anytime. The repair crew were super quick for the repairs and the staff upgraded our room free of charge to accommodate our experience at their hotel. Would recommend.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Shelia

Liked: Cleanliness, staff & service, amenities
The room was nice but we couldn’t get a key because their system was down. Also no washcloth in the bathroom and no do not disturb sign for the door so maid woke us up .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool. Good internet. Helpful staff.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

jema

Liked: Cleanliness, staff & service, amenities
Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the Holiday Inn, the staff were excellent, check in was fast and easy. They let me check in early and gave a late checkout. Much better than Holiday Inn’s in the U.K. Rooms were a good size, with a coffee machine and tv, water pressure was really good, and the clock had a usb port. So good I stayed an extra night. . Only thing that would be beneficial would be a mini fridge in the room, although the staff did find me a fridge. Highly recommended
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Javier

Liked: Cleanliness
Not a true Holiday Inn, bedding not at standard for a Holiday Inn. Clean, not bad at all but it did not feel like a Holiday Inn. Expedia says there’s 50% off on airport transfers but there’s no service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the pool. I enjoyed the hotel. It was clean. The only thing that was terrible was the bathroom. The toilet kept clogging when it flush right but staff was great and it was clean.
Stayed 8 nights in Jul 2025
Verified review

6/10 Okay

Qiang

Liked: Cleanliness, amenities
Toilet doesn’t flush. It took a bit longer to fix, but it should be checked before guests checking in.
Stayed 1 night in Dec 2025