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Aparthotel

Otonomus Tulum

2.5 star property

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Reception
Reception
Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View | Individually decorated, free WiFi, bed sheets
Terrace/patio
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
$57
$44 nightly
$57 total
Total with taxes and fees
May 21 - May 22

Explore the area

View in a map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765
  • Place, Tulum Beach
    ‪9 min walk‬
  • Place, SFER IK
    ‪4 min drive‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪73 min drive‬

Room options

View all photos for Studio, 1 King Bed, Private Pool, Ground Floor

Studio, 1 King Bed, Private Pool, Ground Floor | Individually decorated, free WiFi, bed sheets

Studio, 1 King Bed, Private Pool, Ground Floor

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Comfort Apartment, 1 Bedroom, Private Pool, Pool View | Individually decorated, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | Living area | 55-inch Smart TV with digital channels, tablet

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Comfort Studio, Balcony

Individually decorated, free WiFi, bed sheets

Comfort Studio, Balcony

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Comfort Apartment, 1 Bedroom, Balcony | Individually decorated, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Valley View

Individually decorated, free WiFi, bed sheets

Deluxe Studio, Valley View

  • Valley view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Private Pool, Sea View

Individually decorated, free WiFi, bed sheets

Deluxe Studio, Private Pool, Sea View

  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

55-inch Smart TV with digital channels, tablet

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • Valley view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Fridge, stovetop, cookware/dishes/utensils, freezer

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

55-inch Smart TV with digital channels, tablet

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • Valley view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • Sea view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Exclusive Apartment, 1 King Bed, Private Pool

Exclusive Apartment, 1 King Bed, Private Pool | Individually decorated, free WiFi, bed sheets

Exclusive Apartment, 1 King Bed, Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Tulum

With a stay at Otonomus Tulum in Tulum, you'll be within a 5-minute drive of Tulum Beach and Tulum National Park. .This aparthotel is 5.6 mi (9 km) from Tulum Mayan Ruins and 3.5 mi (5.7 km) from Playa Paraiso.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum Beach - 9 min walk - 0.5 miles
  • SFER IK - 4 min drive - 1.4 miles
  • Playa Paraiso - 10 min drive - 3.8 miles
  • Tulum Mayan Ruins - 18 min drive - 4.9 miles
  • Xel-Há Park - 27 min drive - 18.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Maya Tulum - ‬11 min walk
  • ‪Mateos - ‬16 min walk
  • ‪La Eufemia - ‬11 min walk
  • ‪Zamas Restaurant + Bar - ‬16 min walk
  • ‪Khyra Tulum - ‬18 min walk

About this property

Otonomus Tulum

Otonomus Tulum offers 48 air-conditioned accommodations with tablet computers and washers/dryers. These individually decorated accommodations include kitchen islands. Kitchens offer refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 55-inch Smart televisions come with digital channels. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 48 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include washers/dryers and in-room massages, and housekeeping is provided on request.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This aparthotel also features complimentary wireless internet access and concierge services.
The front desk is staffed during limited hours.

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen island
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 55-inch smart TV with digital channels
  • Tablet computer

Outdoor areas

  • Deck/patio
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights and lock the doors

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Otonomus Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 163 out of 251 reviews
Rating 8 - Good. 49 out of 251 reviews
Rating 6 - Okay. 15 out of 251 reviews
Rating 4 - Poor. 9 out of 251 reviews
Rating 2 - Terrible. 15 out of 251 reviews

9.2/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kayla Woneda, HOUSTON

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved that this place was so spacious and beautiful! There wasn't too many front desk staff but the pool and lighting was great! I loved how the rooms came with washer/dryer, a full kitchen and a stove top. My friends and I got a pool on top of ours and it was beautiful!
Stayed 3 nights in Sep 2025

10/10 Excellent

jannie

Stayed 3 nights in Jan 2026

10/10 Excellent

Jesse

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Hotel was nice and staff were awesome. Hotel is a little remote not much around it so you have to drive or taxi. The road to the beach is a little sketchy to walk with no shoulder. But overall it’s a nice hotel. Will be nice when they finish the gym and have a few amenities. Staying at other hotels in tulum I wish it had a small restaurant for breakfast at least since it is a bit isolated from town and not that best walk on the road to the hotel zone.
Stayed 5 nights in Jan 2026

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, property conditions & facilities
Rooms were clean and spacious. Staff was very accommodating
Stayed 7 nights in Jan 2026

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Front staff were very helpful and friendly, rooms were beautiful and clean.
Stayed 6 nights in Jan 2026

2/10 Terrible

diego

Traveled with family
Disliked: Cleanliness, amenities
The room wasn’t ready for us when we arrived a day late ! The sold our room the night of my cancel flight and never get it ready for us ! . The told me that they would refund the first night and we still waiting we no response from the hotel . The location is in a dead area all new developments and nothing more , one day we come back from our excursion and one of our glass door was completely broken, they put tape over it and leave it like that for the remainder of our visit. Completely unsafe and unacceptable.
Stayed 10 nights in Dec 2025

8/10 Good

Jannis B

Stayed 8 nights in Jan 2026

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Dec 2025

10/10 Excellent

TatiaNa

Stayed 2 nights in Dec 2025

2/10 Terrible

Peter

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
POORLY MANAGED & MAINTAINED HOTEL WITH PAPER THIN WALLS. Booked a 'pool view' room but got a 'concrete wall view' instead (apparently all 'studio rooms' have the same concrete wall views which isn't disclosed in the listing). Curtains didn't cover the glass doors so had to request a 3rd curtain to be added which it was the next day, no hair dryer (there's only 10 in the hotel), no coffee maker, towel hook broken, pans not compatible with induction hob so intermediate cooking plate provided but could then only use one of the four hobs at a time - useless for cooking. No furniture on the balcony so useless. Rooms are inconsistently furnished e.g. 8 dessert spoons but no teaspoons. We were moved to another room 2 days later and now only had a partial 'concrete wall view'. Housekeeping only available on request. This could be a top class hotel if managed & maintained properly but unfortunately fails in many areas. We’re pursuing a full refund because we didn’t get what we paid for throughout our stay.
Concrete wall view advertised as 'pool view'
Two curtains don't cover the doors so a 3rd added half the length
Stayed 5 nights in Dec 2025

10/10 Excellent

Charbel

Liked: Cleanliness, amenities, property conditions & facilities
the room was so clean and i enjoyed the stay a lot additionally the staff was so friendly !!!
Stayed 1 night in Dec 2025

10/10 Excellent

joe

Liked: Cleanliness, property conditions & facilities
Wonderful stay, Wonderful experience!!
Stayed 1 night in Dec 2025

10/10 Excellent

Tommy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was more than wonderful, spotless room, amazing service.
Stayed 1 night in Dec 2025

2/10 Terrible

Martin

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2025

8/10 Good

norman

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Long wait for check in and no hot water for shower. Otherwise place was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Mona

Traveled with group
Liked: Cleanliness, room comfort
Friendly staff, nice stay
Stayed 2 nights in Dec 2025

8/10 Good

Tyneshia

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Alea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Responsive concierge, beautiful abs peaceful location surrounded by beautiful views. 6 min drive to beach.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rima

Liked: Cleanliness, amenities, property conditions & facilities
Smart and highly efficient with personalized features that truly enhance the guest experience. HIGHLY RECOMMENDED
Stayed 1 night in Dec 2025

10/10 Excellent

Fady

Liked: Cleanliness, amenities, property conditions & facilities
Five stars aren’t enough. The room was spotless, the staff were absolute gems, and the vibe made leaving emotionally difficult. Would happily get lost here again
Stayed 1 night in Dec 2025

8/10 Good

Micheline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, friendly staff, clean rooms, comfy beds and a good location. My family loved seeing the sunrise over the ocean from the roof.
Stayed 2 nights in Dec 2025

10/10 Excellent

Silvia Odalis Santaolalla

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Great staff as well
Stayed 4 nights in Nov 2025

10/10 Excellent

Elie

Liked: Cleanliness, amenities, property conditions & facilities
It was a Wonderful stay , the hotel is clean and the service was amazing!
Stayed 1 night in Dec 2025