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Lumina at LOSANTOS Tulum

Property class: 4

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Photo gallery for Lumina at LOSANTOS Tulum

A serene outdoor pool area with a wooden deck and a wooden swing chair, surrounded by lush greenery and trees.
A modern bathroom with a large bathtub, a window with a black frame, and a view of trees.
A gym with treadmills, weight machines, and a mirrored wall.
A wooden bed with a canopy, a small wooden stool, and a hammock in a garden setting.
A modern bathroom with a bathtub, a wooden bench, and a large window offering a view of trees.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Aldea Zama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪9 min walk‬
  • Place, Hunab Lifestyle Center
    ‪14 min walk‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Deluxe Penthouse, 3 Bedrooms, Private Pool

A living room with a sofa, a coffee table, a staircase, and a balcony with a view.

Deluxe Penthouse, 3 Bedrooms, Private Pool

  • 2443 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Deluxe Penthouse, 3 Bedrooms, Private Pool

A modern living room with a wooden staircase, a dining area, and a TV mounted on the wall.

Deluxe Penthouse, 3 Bedrooms, Private Pool

  • 2443 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Apartment, 1 Bedroom, Terrace

A modern living room with a grey sofa, red and patterned cushions, a glass coffee table, and a red pouf.

Deluxe Apartment, 1 Bedroom, Terrace

  • 915 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool

A modern living room with a sofa, a coffee table, and a TV mounted on the wall.

Deluxe Apartment, 2 Bedrooms, Private Pool

  • 1658 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, 1 King Bed

A modern living room with a flat-screen TV, a sofa, a coffee table, and a lamp.

Deluxe Apartment, 1 King Bed

  • 904 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Deluxe Apartment, 2 Bedrooms, Private Pool

  • 1647 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom, Terrace

A modern hotel room with a bed, sofa, desk, and bar area.

Deluxe Apartment, 1 Bedroom, Terrace

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace

A modern kitchen with a dining area, wooden chairs, a central island, and pendant lighting.

Deluxe Apartment, 2 Bedrooms, Terrace

  • 1138 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

A bedroom with a large bed, a wooden desk, and a window.

Deluxe Apartment, 1 Bedroom, Balcony

  • 676 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 3 Bedrooms, Terrace

A modern hotel room with a large bed, a TV on a wooden console, a small round table, and a balcony with curtains.

Deluxe Penthouse, 3 Bedrooms, Terrace

  • 2621 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Terrace

A modern living room with a sofa, coffee table, and dining area.

Deluxe Apartment, 3 Bedrooms, Terrace

  • Garden view
  • 538 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

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About the neighborhood

Tulum

With a stay at Lumina at LOSANTOS Tulum in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 7 minutes from Tulum Mayan Ruins. .This apartment is 2.9 mi (4.7 km) from Tulum Beach and 3.2 mi (5.1 km) from Playa Paraiso.
View more Apartments in TulumOpens in a new window

What's nearby

  • Jaguar Park - 9 min walk - 0.5 miles
  • Hunab Lifestyle Center - 14 min walk - 0.8 miles
  • Dos Aguas Park - 4 min drive - 1.1 miles
  • Tulum Beach - 7 min drive - 3.5 miles
  • Tulum Mayan Ruins - 11 min drive - 4.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • ‪Coco Cafe - ‬3 min walk
  • ‪Nimeño Bakery - ‬17 min walk
  • ‪Jasmine - ‬3 min walk
  • ‪Xibak Tulum - ‬18 min walk
  • ‪Rossina - ‬10 min walk

About this property

Lumina at LOSANTOS Tulum

Lumina at LOSANTOS Tulum offers 12 air-conditioned accommodations with coffee/tea makers and designer toiletries. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 50-inch Smart televisions come with digital channels.

Recreational amenities at the apartment include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.
Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with Egyptian cotton sheets. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center.
Free self parking is available onsite.

Property amenities

Pool/Spa

  • Free pool cabanas
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch smart TV with digital channels
  • Books

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Restaurant dining guides

Things to do

  • 24-hour gym
  • Outdoor tennis court

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Outdoor lighting

General

  • 12 units
  • 2 buildings
  • 3 floors
  • Garden
  • Individually decorated
  • Individually furnished
  • Renovated - August 2023
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include outdoor lighting
Property Registration Number 011-005-002519/2026

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Lumina at LOSANTOS Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 43 out of 55 reviews
Rating 8 - Good. 8 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This 2 floor apartment had a great design, all things you need and the small pool on the balcony was a great add on. The location is great just between Tulum center, the beach and the main roads. A car, moto or bike is needed. Communication via whats app was very fast and easy. The pool and gym of the general area was great as well and we enjoyed countless hours mostly alone there.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I would stay at this place again when I go back to Tulum.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Unexpected 5 star apartment in Tulum that we practically had to ourselves. Keyless checkin with instructions via WhatsApp - very responsive. One of the best pools we have used, access to padel court, excellent gym with state of the art equipment. 2 huge en-suite rooms both with smart TVs and with large living area and kitchen. Apartment was absolutely spotless. It might be a nice touch to have some drinks/water in the fridge and basics condiments in the kitchen. We used InDrive for taxis (have plenty of cash) into Tulum (5 minutes) and the archaeological site (when visiting make sure you go all the way to the end of the site on the electric bus and visit the museum and the viewing tower - they weren’t clearly explained and the drivers pointed them out to us). Extremely cheap (£120 for 2 nights) but we went off season.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Awesome place
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice flat, clean, excellent !
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Family trip to Tulum

My family of 4 stayed here for a week and it was perfect. Plenty of room, beautiful grounds and pool! Would def stay again!
Stayed 6 nights in Oct 2023
Verified review

8/10 Good

Liked: Property conditions & facilities, communication
The rooms are big, clean and very spacious. I would stay here again.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Beautiful spot and in pristine condition
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful facility and very clean and spacious
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This condo was fabulous! It was near everything we wanted to do and see. We felt safe in the quiet and gated community. The layout was perfect and just overall beautifully decorated.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment and pool. Very nice design and layout. There were a couple issues that were quickly taken care of by the staff. We really enjoyed our stay. There were several great restaurants close by.
Stayed 8 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Super stay in Tulum

Room was great. Very spacious apartment in a perfect location. Bed was very big and super comfortable. Washing machine in the apartment was also very handy.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely gorgeous place. Very clean, spacious, with all the amenities. The rooms are very spacious, ea h with a private bathroom with showers. The room Upstairs has two balconies. One with a dinning area and the other with a jacuzzi, sink, bar table with stools, tanning bed. There’s a washer and dryer onsite too. The pool, gym And club house are a 2 min walk. Just perfect.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful condo, nice and clean. The washer/dryer was a plus! The other buildings are still under construction, however, it did not interfere with our stay. Definitely recommend.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was beautiful. There are only a handful of units completed so very quiet. The unit itself was very well equipped and the location is about a 15 minute bike ride from everything. Lily was exceptional in helping us and very responsive:)
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is beautiful, the area is amazing. Plenty of room in the apartment, 2 rooms, one with a king bed the other with 2 single beds. If you have a car there are 2 spots for 6 apts, so, you may leave your car at 30 meters away from the property, no big deal, inside of the gated comunity. Feels very safe in Zama, it is a growing community that will have everything.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great villa for family. Fantastic design and very relaxing. Few minor issues which were rectified by owner quickly. Pool was amazing. Still very new area so it’s quiet and being developed. A car is very handy in and around Tulum as it’s so spread out with lots to see and do but taxis are available. Lots of quirky cafes, food was better in the area near villa than the main strip.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment and pool area are really great! Exactly like the photos online. Great value for money and perfect for a family stay. The pool was never really busy and often we had it to ourselves. The site is quite new and still being built so you can expect building noise particularly when at the pool. This is difficult to avoid in Tulum as there are new developments everywhere it seems.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved everything about this property. It's within one of the only gated communities in Tulum, you are 15 mins away from town and 15 mins away from the beach, the cenote like pool is impressive and the service the people from Lumina provide is outstanding. They respond very fast and are reliable. The apartments are brand new and the interior is beautiful, fully equipped gym. I will be booking again next time I'm in Tulum.
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
The room,the chairs were very dusty. The master bath room toilet was very smelly and no air refresher. Aside from that it is a good place and we enjoyed our selves.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Just wow! The apartment was spacious, comfortable, very modern and beautifully decorated. Top notch design! Importantly, it was also quiet, clean and bug free! The view of the jungle from the top bedroom and terrace was amazing! The property is surrounded by the forest, so you wake up to wonderful bird calls. I loved the trail through the woods to the swimming pool, which was so relaxing surrounded by lush greenery. The architecture of the pool is lovely, clean water, and it was never crowded. The concierge was very responsive and we had every comfort we needed. A wonderful vacation!!!
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful place. Clean. Amenities are on point complete with knives, scissors, etc. Just be warned that it gets really hot during the day that the top bedroom also gets too hot. The ceiling is so high and I do not think there’s a barrier between the inside and the outside because you can literally hear everything from outside. There are also no black out curtains in the bedrooms.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Communication

Entrance/Exit problems

Security was lacking- one guard was asleep so I just let myself in. Another time they had to call the guard to the desk to allow entrance.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in the Santomar building at Lumina Losantos with another family (four adults, four kids ages 11-14) for six nights in a premium apartment (3 bedrooms). Plenty of space for all except that the dining table only seats 6 and the couch seats maybe 4-5 (when we scrunched together). We did appreciate having 3 full bathrooms so the kids weren’t in our space. Our concierge was very responsive via WhatsApp to our requests for additional paper towels, trash bags, etc. We also appreciated having a washer and dryer. The pool is beautiful and the water was the perfect temperature. The rooms are beautifully decorated. The beds are comfortable. It’s located only a few minutes away from a large Super Chedraui that we visited several times during our stay. We would definitely stay here again, especially given the reasonable price for such a beautiful place.
Stayed 6 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me and my two Teenager daughters felt very save and at home at Lumina. The spacious Apartment has everything we needed, the kitchen was well equipped (inclusive. blender for Smoothie making) and the beds are comfortable. We loved the option to eat on the large balcony or the rooftop deck with cool off pool! The property and amenities are beautiful, quiet and never crowded. We used the fully equipped new gym Equipment and pool as well as the Pickel Ball courts. We rented bicycles for the week for easy in and out and the grocery close by had everything we needed inclusive fresh fruits and vegetables. Would definierend recommend and stay there again! Oh and many good sonnig places in both, walkable and driveable distance. A Taxi stand is close by which we used to get to Tulum town Center or further away cenotes.
Stayed 7 nights in Mar 2025