With a stay at Koos Hotel Boutique Tulum in Tulum (Zama), you'll be a 5-minute drive from Tulum National Park and 8 minutes from Tulum Mayan Ruins. .This hotel is 2.9 mi (4.7 km) from Tulum Beach and 12 mi (19.3 km) from Xel-Há Park.
What's nearby
Jaguar Park - 16 min walk - 0.9 miles
Hunab Lifestyle Center - 17 min walk - 1.0 mile
Dos Aguas Park - 19 min walk - 1.0 mile
Hospital de Tulum - 4 min drive - 1.1 miles
Tulum Beach - 9 min drive - 3.1 miles
Getting around
Tulum Intl. Airport (TQO) - 47 min drive
Restaurants
Coco Cafe - 9 min walk
Nimeño Bakery - 5 min walk
La Baguette - 15 min walk
Panza Tulum - 13 min walk
Rossina - 2 min walk
About this property
Koos Hotel Boutique Tulum
Koos Hotel Boutique Tulum offers 16 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 16 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent.
The front desk is staffed during limited hours. Free self parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Things to do
Bicycle rentals
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Koos Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel
koos Hotel Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel Tulum
Koos Hotel Boutique Tulum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Cute property, nice staff. Good for families or older couple’s looking for a safe and quiet area of Tulum. Not close to the beach or downtown (old town) where the shopping, restaurants and bars are at. But I rented a e-bike and made an adventure out of it.
Nice hotel, a bit far from both the beach and pueblo in a new development part of Tulum. There's a bit of a new community vibe they're trying to build in the area, it has potential (not very authentic Tulum setting though, but the hotel makes up for it in well decorated, spacious common areas).
The pool was a bit dirty and quite small, but the rooftop was a great place to catch the sunset.
Everything was perfect! But they should inform customers there is no parking opiton infront of hotel. It is too close to hotel but not hotel parking area for this reason I try to find a way to go to Hotel with a car. Parking area just 1 min walk. Other things are perfect! I will definetly go that place again.
The hotel is located in a quiet area, not far from both the city centre and the beaches. Front desk stuff was very accommodating, yummy breakfast and lunch options, but housekeeping didn’t do their job. Our bedsheets were never changed throughout our 7 day stay nor was the bathroom ever cleaned as well. Hotel also offers bicycle rental for $300 pesos/day. And they also charge “tips” at the end of your stay which is not included in your Expedia booking so be aware because we had to pay $350 pesos extra at check out.
The water sink is stifled, not hot water. We have to switch to another room in the morning for shower. No hair dryer as well. Worst hotel experience ever!
Chengqi
Verified
2/10 Terrible
Rich
Feb 18, 2025
Disappointing experience
I never got checked in. The process involved a WhatsApp message of which I was not aware. It required a check in 24 hours prior to arrival. I’ve never heard of this. Thus after finding the hotel, I wasn’t checked in for it. Very difficult to check in.
The hotel was very difficult to find as well. Once I found it, there was no one at the desk.
After weighing our options, we left and went home.
Frustrating, to say the least.
Rich
Stayed 1 night in Feb 2025
Verified
8/10 Good
Victor-Ludvig
Feb 12, 2025
Liked: Cleanliness, staff & service, room comfort
Overall we had a pleasant stay. The hotel looked beautiful with it’s interior design. Just like the pictures. However, the furniture we a bit too minimal, as a wardrobe or some sort of shelves to put your clothes were missing. The hotel is located in a really quiet and safe area away from the center, surrounded by few, but really amazing restaurants and breakfast bars. The restaurant that we were promised upon booking and saw in pictures was apparently closed a while ago. So we were a bit disappointed on that front. The isolation was not that good. It was easy to hear people in the lobby from the room. We also experienced a few weird things that was not up to standard. The shower head was really bad. Something that could easily be upgraded. Also there were not enough lights in the room (no nightlight or anything). But these minor inconveniences didn’t affect our stay, and we were very happy to have chosen Ko’os.
Victor-Ludvig
Stayed 4 nights in Feb 2025
Verified
8/10 Good
EMMANUELLE
Apr 24, 2026
Liked: Cleanliness, amenities
L’ambiance était curieuse car l’hôtel était quasiment vide (seulement 2 chambres occupées). Le petit déjeuner n’était pas assuré mais nous avons eu un accès libre à la cuisine.
La chambre sentait l’humidité car elle n’avait probablement pas été utilisée depuis longtemps.
La petite piscine et les différentes terrasses étaient agréables
Arrivée à 21h30 le 1er jour, pas de réception alors qu'il a avait été annoncé que la réception serait ouverte jusque 22h, aucun contact laissé sur place.
Hôtel magnifique, propre, calme, bien situé.
Hôtel moderne dans un quartier tranquille et proche de nombreux restaurants et commerces de proximité. Les chambres sont bien équipées, l’isolation phonique est toutefois quasiment inexistante et la tranquillité fortement dépendante des bruits du voisinage.
Personnel très accueillant et sympathique
Pas de petit déjeuner sur place mais de nombreuses options à proximité.
It was a nice property overall however it was difficult to find. They definitely need to trim the tree/bush in the front. It blocks the sign and hard to tell it’s a hotel.
Empleados súper gentiles,lugar limpio ,cama muy cómoda , el lugar muy lindo y seguro, pero lejos de todo , lejos de la playa , solo accesible por auto taxi o en bicicleta a 15 min.de la playa, igual lo recomiendo es un hotel muy lindo y agradable.
I like staying at Koos in Aldea Zama. It is a very nicely designed property with lots of potential. There were a few things that could be improved, but overall my stay was great. The place is not the easiest to find as there isn't any sign on the street or in front of the property. I would work on the restaurant's menu too. The internet is fast and reliable, and I loved the rooftop and lounge/yoga on the 3rd floor. The area is new and in progress, but many nice coffee shops and restaurants around. You definitely will need bikes or moto to go around Tulum and this property has them. You can rent them at the reception, where you will find lovely Julieta. I would definitely stay here again and I recommend this place.
Mara
Stayed 5 nights in Apr 2022
Verified
8/10 Good
Nileshwari M
Mar 28, 2022
Liked: Cleanliness, staff & service, amenities
I really liked this place. Very quiet. The area is very new, a lot of construction everywhere. There are nearby restaurants, cafes and affordable. I was able to rent a bike off of the hotel the first day but they ran out the next few days so I rented one from around the corner. The one downer was the shower water tends to overflow and ends up all over the bathroom; one day it spread all the way to the beds and out the door. I showered with very low pressure the next few days to prevent it. Water was always hot. You can bike to the ruins, hotel zone or centro within 20 minutes and roads are paved well. Really nice staff who speak English and spanish. I felt like I had the rooftop to myself because there were not a lot of people using it.