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Hotel Agua Tulum

3.5 star property

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On the beach
Interior
Design Suite, 1 Bedroom, Non Smoking, Sea View | Premium bedding, in-room safe, free WiFi
Free self parking
Royal Double Room, 1 King Bed, Sea Facing | Terrace/patio

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Room service

Explore the area

View in a map
Carretera Tulum-Boca Paila kilometro 8,5, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪1 min drive‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Royal Double Room, 1 King Bed, Sea Facing

Royal Double Room, 1 King Bed, Sea Facing | Terrace/patio

Royal Double Room, 1 King Bed, Sea Facing

  • Sea view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Bedroom, Non Smoking, Sea View

Design Suite, 1 Bedroom, Non Smoking, Sea View | Premium bedding, in-room safe, free WiFi

Design Suite, 1 Bedroom, Non Smoking, Sea View

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Tulum

Located in Tulum (Zona Hotelera), Hotel Agua Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. .This beach hotel is 7.1 mi (11.4 km) from Tulum Mayan Ruins and 4.8 mi (7.7 km) from Playa Paraiso.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 1 min drive - 0.7 miles
  • Las Palmas Public Beach - 11 min drive - 5.3 miles
  • Playa Paraiso - 12 min drive - 5.8 miles
  • Tulum Mayan Ruins - 18 min drive - 9.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬9 min walk
  • ‪Rosa Negra Tulum - ‬12 min walk
  • ‪ARCA - ‬11 min walk
  • ‪La Popular - ‬9 min walk
  • ‪Casa Banana - ‬8 min walk

About this property

Hotel Agua Tulum

Hotel Agua Tulum offers 5 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.
Make yourself at home in one of the 5 guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 11 AM.
Featured amenities include luggage storage, a library, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 11 AM.
Hotel Agua Tulum has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 260.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children 17 years old and younger are not permitted at this property

Property is also known as

Agua Tulum
Hotel Agua Tulum Hotel
Hotel Agua Tulum Tulum
Hotel Agua Tulum Hotel Tulum

Hotel Agua Tulum Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with partner
In all my travels over the years I’ve never had a bad experience at a hotel or resort. This hotel was very different. From jack hammers and construction starting at 6am every day right next to our villa to constant powers outages during our entire stay. Due to being a beach villa, the fan was the only means of temperature control in the room. When the power was out discomfort was high and a scared infant below us was terrified judging by the cries. This resort was stated to be 17+ years old adults only on Expedia and this was clearly not the case as we were asked to keep our evening(9pm) chatter to a minimum due to a child staying below us. Management and ownership did nothing to rectify these issues when discussed and I ended up checking out early.
Stayed 5 nights in Feb 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Friendly staff. Stayed at the Oceanfront Suite, perfect to feel the breeze, watch and hear the waves. No swimming pool!
Stayed 3 nights in Aug 2018