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Cielo Maya Beach Tulum

Property class: 4

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Photo gallery for Cielo Maya Beach Tulum

A wooden pier leading to a thatched-roof structure by the ocean.
A grand staircase with white columns and a view to a balcony.
A room with a sofa, a coffee table, and a view of the ocean through large glass doors.
A beachfront property with a swimming pool, beach chairs, umbrellas, and a wooden dock leading to the water.
A pool with a view of the ocean, surrounded by white columns and greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
The current price is $62
$48 nightly
$62 total
Total with taxes and fees
Sep 12 - Sep 13

Explore the area

View in a map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760
  • Place, Cenote Manatí
    ‪2 min walk‬
  • Place, Tulum National Park
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

A room with a sofa, a coffee table, and a view of the ocean through large glass doors.

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(24 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

A neatly made bed with white linens and a heart-shaped towel arrangement.

Junior Suite, 1 King Bed with Sofa bed, Garden Area

9.4 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

A hotel room with two beds, a TV mounted on the wall, a small table with a coffee maker, and a storage unit with shoes.

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

A hotel room with a bed, two bedside lamps, a stone-patterned headboard, and a heart-shaped towel decoration.

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Partial ocean view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Tulum

When you stay at Cielo Maya Beach Tulum in Tulum, you'll be on the waterfront, just steps from Soliman Bay and 12 minutes by foot from Tulum National Park. .This beach hotel is 5.9 mi (9.5 km) from Tulum Mayan Ruins and 6.2 mi (10 km) from Xel-Há Park.

What's nearby

  • Cenote Manatí - 2 min walk - 0.1 miles
  • Tulum National Park - 14 min walk - 0.8 miles
  • Jaguar Park - 14 min walk - 0.8 miles
  • Tulum Mayan Ruins - 12 min drive - 7.0 miles
  • Playa Paraiso - 24 min drive - 12.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬10 min drive
  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Seaside Grill - ‬7 min drive
  • ‪King Kebab - ‬9 min drive

About this property

Cielo Maya Beach Tulum

Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at the hotel's fine-dining restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Onsite venue - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Boat tours
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Snorkeling
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cielo Maya Tulum

Cielo Maya Beach Tulum Hotel

Cielo Maya Hotel

Cielo Maya

Cielo Maya Beach Tulum Hotel

Cielo Maya Beach Tulum Tulum

Cielo Maya Beach Tulum Hotel Tulum

Cielo Maya Beach Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 425 out of 630 reviews
Rating 8 - Good. 108 out of 630 reviews
Rating 6 - Okay. 45 out of 630 reviews
Rating 4 - Poor. 28 out of 630 reviews
Rating 2 - Terrible. 24 out of 630 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

arturo

Clean room Staff very attentive Breakfast very good
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Marco

Its a perfectly stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oceanfront room and kayaking by the beach
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Staff was great; accommodating and helpful with all my questions about what to do in the area. Location is great, right across the road from a Cenote that you can swim, snorkel, or Dive in. Free access to kayaks, snorkeling equipment, etc.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a wonderful time! The room was wonderful clean and the view of the ocean was majestic!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Chele

Liked: Cleanliness, staff & service, amenities
Staff was incredible, room was immaculate. Beautiful view.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Terri

Liked: Amenities, property conditions & facilities
Awesome location on the beach. Staff were courteous and helpful.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Darleta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and served promptly. The view from our room was spectacular! We woke up to a beautiful sunrise every morning.The hotel’s Roman-style decor is detailed and truly amazing.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Rhoda Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and helpful staff, nice private beach and very good restaurant. Staff kept the beach well maintained and cleaned up seaweed.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The staff was always kind and helpful. The breakfast was consistently good My Ocean view was terrific Housekeeping could have been better
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Issael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing. Would diffinately return
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Trupti

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay with beautiful ocean view, the lobby and the pool is too dreamy. Rooms were clean, staff was calm and helpful. Breakfast was minimal, and food taste is average.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Sharon

There was a wonderful view of the ocean from my room. The special to sit on the balcony and watch sunrise and sunset and everything in between.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place Beatiful beach hotel Very courteous staff Tasty food
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Candace M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Just wow. We will for sure be back!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal quiet beach hotel. Small, personal friendly staff, lovely beach (yes, there are rocks but go to the end of the dock to avoid them), free snorkle gear and kayaks, a cenote just a 5 minute walk away for an interesting swim as well as a scenic beach bar/cafe. Restaurant in hotel next door as well as the cafe at Cielo (I recommend the coconut shrimp) especially with room service so you can eat on your beachside balcony. Be sure to get one of the 4 beachfront suites. Conviently located for viewing the ruins and cenotes either by car or taxi.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Room was HUGE, and loved having a balcony. Breakfast had lots of options and was very good. Very safe area with security patrolling. Loved the private beach area with the hammock on the dock to lounge on. Although we didn’t have time to go, there is a cenote just across from the hotel. Would stay there again.
View from room
Private dock
Breakfast scrambled eggs and chilaquiles also came with friut
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & quiet place for couples really recommended.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
The hotel is very clean. The room is very clean. Each room has a champagne, coffee maker, and refrigerator. Beach towels are provided in the room as well.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Janice

Breakfast okay, could use some more options. Staff excellent. Ocean view spectacular. Room was clean but noted black mold on black out curtains… should be replaced. Other food on menu was excellent.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was perfect!
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Nice hotel, very quiet area. Good location with easy access to cenotes and other day trips. It was windy so we didn't get to snorkel or kayak in front of the hotel, but I'm guessing it's nice to do that when the weather is calmer. We did see turtles by the dock. Staff was super nice.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Tulum so we weren’t sure what to expect but the hotel was wonderful. Service was excellent and it was convenient to go into town, especially if you have a car if not, a taxi was a quick ride. The town was interesting. also lots of shops, and it had free Internet in town
Stayed 4 nights in Jan 2026