Located in Tulum (Tulum City Center), Artra - modern comfort with pool is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. .This apartment is 3.9 mi (6.2 km) from Tulum Beach and 4.4 mi (7.1 km) from Playa Paraiso.
Artra - modern comfort with pool offers 5 accommodations with coffee/tea makers. 50-inch Smart televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).
Recreational amenities at the apartment include an outdoor pool and a fitness center.
Stay in one of 5 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
The front desk is staffed during limited hours.
Property amenities
Pool/Spa
Outdoor pool
Pool loungers
Internet
Available in the apartment: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Coffee/tea maker
Entertainment
50-inch smart TV with satellite channels
Outdoor areas
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible pool
Smoking not allowed
Services and conveniences
Limited-hour front desk
Location highlights
In an entertainment district
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
5 units
Garden
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Artra - modern comfort with pool Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
7.0/10
Cleanliness
4.0/10
Amenities
4.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Lizmarie
Mar 3, 2026
Liked: Cleanliness
Me encantó, muy económico para lo que fue, todos fueron muy amables, la piscina hermosa, la habitación era súper grande y tenía todo perfecto y lo necesario. El lugar es un poco difícil de conseguir pero es muy bonito mucha naturaleza y ame tiene bici que te alquilan de gratis. Ame el lugar 😍 full recomendado ✨
Les gens était sympathique et la dame nous a aidé lors de notre arrivée. Malheureusement, je ne recommande pas cet Hôtel .
Premièrement il n’y avait pas de serviettes. Nous avions 4 serviettes à mains pour deux personnes. Nous avons dû acheter des serviettes de bains.
Il nous on donné un rouleau de papier de toilette déjà entamé. Quand nous en avons manqué, il nous ont dit que l’on devait en acheter nous même.
Le jacuzzi sur le balcon n’était pas fonctionnel. Il était plein d’eau et ne filtrait pas.
La chambre n’avait pas été lavée. Elle sentait l’urine et l’humidité.
Il y avait une infiltration d’eau dans la salle de bain le plâtre du plafond tombait et l’eau coulait sur le mur. Les tuyaux sous le lavabo de la salle de bain coulait.
L’hôtel est dans la jungle ce qui est bien. Ne vous attendez pas à un wifi efficace.