A stay at Aldea Xaan Ha Tulum places you in the heart of Tulum, within a 10-minute drive of Tulum National Park and Gran Cenote. .This aparthotel is 3.5 mi (5.6 km) from Tulum Mayan Ruins and 3.6 mi (5.8 km) from Playa Ruinas.
Aldea Xaan Ha Tulum offers 10 air-conditioned accommodations with espresso makers and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers and hair dryers.
This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 43-inch Smart televisions come with premium digital channels and Netflix. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
Make yourself at home in one of the 10 individually decorated guestrooms, featuring microwaves and Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at Aroma Cafe Tulum, one of the aparthotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services and coffee/tea in a common area. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:00 AM.
Aroma Cafe Tulum - This restaurant serves breakfast, brunch, and lunch. A children's menu is available.
Aroma Cafe Express - This coffee shop serves dinner only. A children's menu is available. Open daily.
Property amenities
Pool/Spa
Deep-tissue massages
Hot stone massages
In-room massages
Outdoor pool
Pool loungers
Pool umbrellas
Sports massages
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Onsite parking options include a garage
Family friendly
Children's dinnerware
Restaurants on site
Aroma Cafe Express
Aroma Cafe Tulum
Food and drink
Cleaning supplies
Coffee/tea maker
Espresso maker
Microwave
Paper towels
Dining
Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
2 coffee shops/cafes
2 restaurants
Coffee and tea in common areas
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Separate sitting area
Window screens
Entertainment
43-inch smart TV with premium digital channels
Netflix
Streaming services
Outdoor areas
Balcony/patio
Charcoal grill
Fully-fenced
Garden
Outdoor furniture
Picnic area
Terrace
Laundry
Dry cleaning/laundry service
Work spaces
Coworking space
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Designated smoking areas
Services and conveniences
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Free bottled water
Guidebooks
Housekeeping (on request)
Local maps
Restaurant dining guides
Virtual front desk
Location highlights
In the city center
In the suburbs
Things to do
Outdoor pool (guest access) nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
Fire extinguisher
General
10 units
Banquet hall
Bed sheets changed on request
Garden
Housekeeping (on request)
Individual decor
Individual furnishings
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from November 17 2025 to July 31 2027 (completion date subject to change). The following areas are affected:
Dining venue(s)
Exterior
Guestrooms
Hallway
Lobby
Parking area
Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.
Access methods
Lockbox, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property