Compare Hotels with Room Service in Troy

"We were greeted by a very stoic and unhelpful staff member who let us know that we had to pay $100 fee for having our two small dogs with us. We were unaware of this policy as it was not listed on Expedia so we mentioned being surprised and the concierge ignored us and handed us papers to sign. We were a little put off (as we would have gone to another hotel if we had known) but then the room was SO cold and for some reason we couldn't turn the heat up more than 70. There wasn't a real comforter on the bed- it was very thin and the bed was uncomfortable. the only nice part of this stay was the veteran checking us out who was so kind and I witnessed him being very attentive to another guest. Will not be staying here again."

"A+ for everything and the only annoying thing at times was the card used to enter the room."

"Room was great. Comfortable bed. WiFi was cutting in and out and did not have smart tvs. Great location to shopping and dining"

"I was on the 2nd floor and a large group of teenagers partied in the hallway. Smelled like canibus and the fire alarm went off all night… cops showed up at 10pm to investigate a possible armed robbery. No rest and no thanks!"

"Best in area... strongly recommend. A hidden gem in the region and the best in the area. Fabulous restaurant and bar too."

"Quiet, clean rooms. Major perk: shuttle will take you to local spots for free! And all very nice drivers. "