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Best Western Plus Franklin Square Inn Troy/Albany

Property class: 2.5

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Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

A hotel with a covered outdoor seating area, a brick facade, and a well-maintained garden.
A hotel room with a bed, a desk, a sofa, a TV, and a window with curtains.
A hotel entrance with a covered walkway, a flower arrangement, and a paved driveway.
A spacious living area with a glass coffee table, white chairs, a gray sofa, and a television.
A spacious indoor dining area with multiple tables and chairs, large windows, and a stone accent wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Business services
The current price is $165
$149 nightly
$165 total
Total with taxes and fees
Nov 12 - Nov 13

Explore the area

View in a map
One Fourth Street, Troy, NY, 12180
  • Place, Rensselaer Polytechnic Institute
    ‪3 min walk‬
  • Place, Troy Savings Bank Music Hall
    ‪5 min walk‬
  • Place, Russell Sage College
    ‪6 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

A hotel room with a bed, a chair, a desk, and a TV.

Suite, 1 King Bed, Balcony, River View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

A hotel room with a bed, desk, chair, television, and artwork on the walls.

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

A hotel room with a bed, a desk with a chair, a microwave, a television, and a window with a view.

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a large bed, a dresser, a TV mounted on the wall, and a framed picture.

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A modern hotel room with a kitchen, a large bed, a dining area, and a TV.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a bed, desk, chair, TV, and window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room)

A hotel room with a bed, desk, chair, television, and two lamps.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

A hotel room with a large bed, a flat-screen TV, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk with a chair, a flat-screen TV, a mirror, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a patterned wall.

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Troy

Located in Troy, Best Western Plus Franklin Square Inn Troy/Albany is in the historical district, a 4-minute walk from Rensselaer Polytechnic Institute and 7 minutes by foot from Troy Savings Bank Music Hall. .This hotel is 0.5 mi (0.7 km) from Russell Sage College and 7.4 mi (11.9 km) from Palace Theater.

What's nearby

  • Hudson River - 3 min walk - 0.2 miles
  • Rensselaer Polytechnic Institute - 3 min walk - 0.2 miles
  • Troy Waterfront Farmers' Market - 5 min walk - 0.3 miles
  • Troy Savings Bank Music Hall - 5 min walk - 0.3 miles
  • Russell Sage College - 6 min walk - 0.4 miles

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Albany Intl. Airport (ALB) - 20 min drive

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪518 Craft Bar + Tasting Room - ‬6 min walk
  • ‪Nite Owl News - ‬2 min walk
  • ‪Ryan's Wake - ‬2 min walk
  • ‪Brown's Brewing Company - ‬3 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
BEST WESTERN PLUS Franklin Square Troy Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany
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Hotel Best Western Plus Franklin Square Inn Troy/Albany Troy
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Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast selections
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, great variety of choices for breakfast, super helpful and professional staff!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place with plite staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal and close to food and drinks!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place conveniently located
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel as always.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff. delicious breakfast.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Great breakfast and friendly staff. A great stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room, good location, helpful stuff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay two nights for wedding. Highly recommend this hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean rooms, great breakfast. Location is very convenient for the river, restaurants, and RPI.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast options, super friendly staff. Gym with free weights. Great parking and location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff was helpful
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much liked the breakfast area. Spacious with a high ceiling and a fireplace gave it very different feeling compared to others.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location next to the river and the Farmer’s Market
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great but the neighborhood was not so good,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was very clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was good as there was different choices to be made. You had hot and cold items to choose from. Parking was good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Troy Theater, nice location , beautiful view of water & right next to a BBQ place .
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is right next to the Hudson River which is great to watch. The rooms themselves are solid and comfortable. The rooms also come with an AC which I truly just loved adjusting as it was hot when I was there. The breakfast was pretty good and left me quite satisfied. Overall, its a great hotel and is worth checking out. was playing with quite sat. It’s a great hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Best Western. They have a great staff, very happy and pleasant and helpful attitudes!!..And A very safe environment! I absolutely loved the stay and the breakfast was the best!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stat was great. FYI The parking is in a one way route around the building
Stayed 1 night in Jun 2026