Compare Hotels with Pools in Troy

"I booked a stay for 3 days to be in albany for my mom's ninetieth birthday. The room appeared clean, but after walking around the first night.The floors made our feet black. The next day we went with my mom. The entire day when we returned, it was late, our beds were not made. The trash was not taken out.The towels were still on the bathroom floor. We went down to the desk and asked, they said they clean our room every second day. The next day was a repeat of spending the day with my mom, again, returning late, the room was still not claimed. Beds, unmade trash overflowing in the bathroom and all of the towels we're still on the floor. In addition, I booked a second room for my niece. After seeing the pet policy on expedia for free pets, pets were not free when we got there.And she was not able to leave the pets in the room in their crates even to go to dinner, told us there would be a $150.00 fine if we did, We ended up having to take the dogs to my brother's house. The breakfasts were a joke including the coffee It was horrible .Completely disappointed with this hotel!"

"Clean room"

"Breakfast buffet was fresh and hot. Fruit was delicious and fresh. Great start to my day!"

"amazing breakfast, excellent staff and great location "

"Parking was great. Everything was clean. My room was very cold and needed maintenance to switch it back to heat. Wish there were extra blanket in closet. Hot water was hot. Staff very friendly. "

"Fix your fire alarms! Why are they so close to the bathroom?!?!? Your water doesn’t even get as hot as I like it and it STILL was able to set off the fire alarm and the fire department showed up while I was STILL nak*d and doing my hair. Not the relaxing morning I was hoping for."