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Shangri-La Toronto

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Photo gallery for Shangri-La Toronto

A modern hotel with a glass facade, a visible restaurant area, and a sign indicating it is located in Toronto.
Creator video - submitted by Volha’s Travel Vault
A modern hotel room with a curved wooden design, a bed, a red chair, and a view of the cityscape.
A hotel lobby with multiple chandeliers and large windows offering views of the cityscape.
A rooftop terrace with wicker furniture, potted plants, and a view of city buildings.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is $503
$420 nightly
$503 total
Total with taxes and fees
Oct 18 - Oct 19

Explore the area

View in a map
188 University Avenue, Toronto, ON, M5H 0A3
  • Place, PATH Underground Shopping Mall
    ‪1 min walk‬
  • Place, Queen Street West
    ‪2 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of tall buildings.

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(33 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

A modern office chair, a desk with a laptop, and an open book, with a cityscape view through a large window.

Suite, 1 Bedroom (View)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

A hotel room with a large bed, a desk, a TV, and a view of high-rise buildings.

Deluxe Suite, 1 Bedroom

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 820 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, and a floral wallpaper.

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and a bathroom with a large mirror.

Premier Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Owner)

A modern hotel room with a large bed, a nightstand with a lamp, a chair, a framed picture on the wall, and a large window with curtains.

Suite (Owner)

  • City view
  • 1100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

A hallway with wooden doors leading to a bathroom with a marble floor and a sink. There are books on a shelf and a decorative vase on a counter.

Premium Suite

  • City view
  • 940 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Shangri-La)

A modern hotel room with a curved wooden design, a bed, a red chair, and a view of the cityscape.

Suite (Shangri-La)

  • City view
  • 2200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 King Bed, Terrace

A hotel room with a large bed, a desk, a TV, and a view of high-rise buildings.

Executive Room, 1 King Bed, Terrace

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (View)

A modern hotel room with a large bed, a nightstand with a lamp, a chair, a framed picture on the wall, and a large window with curtains.

Premier Room, 1 King Bed (View)

  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Garden)

A bed with white linens, a headboard with a patterned design, and a nightstand with a lamp.

Suite (Garden)

  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Oct 11 - Oct 12
Total with taxes and fees
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About the neighborhood

Toronto

With a stay at Shangri-La Toronto, you'll be centrally located in Toronto, just a 3-minute walk from Queen Street West and 9 minutes by foot from Metro Toronto Convention Centre. .This luxury hotel is 0.5 mi (0.8 km) from CF Toronto Eaton Centre and 0.6 mi (0.9 km) from Scotiabank Arena.

What's nearby

  • PATH Underground Shopping Mall - 1 min walk - 0.0 miles
  • Queen Street West - 2 min walk - 0.1 miles
  • Nathan Phillips Square - 3 min walk - 0.2 miles
  • CF Toronto Eaton Centre - 6 min walk - 0.4 miles
  • Metro Toronto Convention Centre - 8 min walk - 0.5 miles

Getting around

  • St Andrew Station - 2 min walk
  • Union Station - 9 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 12 min drive

Restaurants

  • ‪Elephant & Castle - ‬3 min walk
  • ‪Frenchy Bar et Brasserie - ‬2 min walk
  • ‪Sam James Coffee Bar (SJCB) - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Soho House Toronto - ‬1 min walk

About this property

Shangri-La Toronto

Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 202 guestrooms featuring iPads and minibars. 48-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, Bosk, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Bosk - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lobby Lounge - This lobby lounge serves breakfast only. Open daily.
Carolina - Onsite coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (CAD 68 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 56 for adults and CAD 56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bosk
  • Carolina
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 66 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels
  • iPad
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 27 to June 5:
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle fee: CAD 238 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: CAD 68 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto

Shangri-La Toronto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1183 out of 1378 reviews
Rating 8 - Good. 111 out of 1378 reviews
Rating 6 - Okay. 50 out of 1378 reviews
Rating 4 - Poor. 13 out of 1378 reviews
Rating 2 - Terrible. 21 out of 1378 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Donato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brock and Reham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jasvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel perfect location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel downtown and the service was amazing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurants. Super location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, the staff was spectacular, the room was spacious and had all the amenities at our disposal.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great staff.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away by this property! The staff was incredible. The food was amazing. Loved the lobby bar! Fantastic room. I can’t wait to come back here again one day.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

VENESSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Condition and cleanliness of the room exceptional
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Rayshaud

Liked: Cleanliness, amenities, property conditions & facilities
Yes amazing stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast menu
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff! I look forward to my next stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay especially the Living Room lounge area, live music, the Bosk restaurant and room service, Staff were very helpful and attentive. We’ll be back!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Cooper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

batkhurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing rooms and delicious restaurants. Very nice staff . Thank you
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing book it you won’t regret it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing overall experience!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kattia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, big rooms.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jian

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Sako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were really helpful. Thanks to them, I had a great time in Canada!
Stayed 3 nights in Apr 2026