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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Suite, 1 Bedroom, City View
Room with view
635 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Presidential Shangri-La Suite, Balcony
Room with view
2200 square feet
2 King Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Signature Designer Suite
Room with view
940 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premier Room, 1 King Bed, City View
Room with view
549 square feet
1 King Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Presidential Owner Suite, Balcony
Room with view
1100 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Room, 1 King Bed, Terrace, City View
Room with view
517 square feet
1 King Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Suite (Garden)
635 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 2 Queen Beds
Room with view
517 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Suite, 1 Bedroom
Room with view
820 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premier Room, 2 Queen Beds
Room with view
549 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Room, 1 King Bed
Room with view
520 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed
Room with view
450 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premier Room, 1 King Bed
Room with view
550 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury spa hotel near CF Toronto Eaton Centre

Popular property highlights

Free WiFi
Pets allowed
24-hour business center
Laundry facilities
Smoke-free property

With a stay at Shangri-La Toronto, you'll be centrally located in Toronto, steps from Queen Street West and 8 minutes by foot from Metro Toronto Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from CF Toronto Eaton Centre and 0.6 mi (1 km) from Rogers Centre.

Make yourself at home in one of the 202 guestrooms featuring iPads and minibars. 48-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Bosk, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from July 2 to July 28:

  • Spa

The property will be renovating from July 2 2024 to July 28 2024 (completion date subject to change). The following areas are affected:

  • Spa

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shangri-La Toronto features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Shangri-La Toronto is a smoke-free property.

  • Express check-in
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Swimming pool
  • Wheelchair accessible
  • Food and water bowls
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Total number of rooms - 202
  • Number of floors - 66
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Number of bars/lounges - 2
  • Full-service spa
  • Internet access in public areas - high speed
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2012
  • Electric car charging station
  • Free pool cabanas
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Languages Spoken

  • English
  • French
  • Spanish
  • Japanese
  • Russian
  • Korean
  • Chinese (Mandarin)

Parking

Valet parking (surcharge)

Room Amenities

Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Alarm clock
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • Pillow menu
  • LCD TV
  • TV size: 48
  • TV size measurement: inch
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • iPad
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Heated floor
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Bosk - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Lobby Lounge - This lobby lounge serves breakfast only. Open daily.

Giovane Caffe - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Hiking/biking trails nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage
  • Deep tissue massage
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time ends at 5:00 AM

Check-in time starts at 3:00 PM

Minimum check-in age is: 19

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 1 total (up to 50 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Debit cards not accepted

Staffed front desk

Service animals are allowed

Guests must provide health documentation

Service animals are exempt from fees/restrictions

Guests must provide proof of COVID-19 vaccination

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Gap period enforced between guest stays - 72 hours

Fees

Optional extras

  • Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 68 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Shangri-la Toronto
  • Shangri-la Hotel Toronto
  • Shangri-la Toronto
  • Shangri-la Toronto Hotel
  • Toronto Hotel Shangri-la
  • Toronto Shangri-la
  • Toronto Shangri-la Hotel
  • Shangri la Hotel Toronto

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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