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Hotel Mundo Maya Chichén Itzá

3.5 star property

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Photo gallery for Hotel Mundo Maya Chichén Itzá

Aerial view
Exterior
Exterior
Interior
Interior entrance

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$194
$161 nightly
$194 total
Total with taxes and fees
Mar 11 - Mar 12

Explore the area

View in a map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪4 min drive‬
  • Place, El Caracol
    ‪6 min drive‬
  • Place, Cenote Ik kil
    ‪6 min drive‬

Room options

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View | Premium bedding, down comforters, desk, laptop workspace

Standard Room, Balcony, Garden View

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down comforters, desk, laptop workspace

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down comforters, desk, laptop workspace

Junior Suite

  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Premium bedding, down comforters, desk, laptop workspace

Presidential Suite

  • Garden view
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

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Garden
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  • Pool
  • Hot tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
$160 nightly
The price is $192
Mar 5 - Mar 6
Total with taxes and fees
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About the neighborhood

Chichen Itza

With a stay at Hotel Mundo Maya Chichén Itzá in Chichen Itza, you'll be in a national park, and 26 mi (41.9 km) from Cenote Chihuán and 26.3 mi (42.3 km) from Cenote Zahamal. .This hotel is 27.3 mi (44 km) from Cenote Samula and 27.4 mi (44 km) from Cenote Xkeken.

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 4 min drive - 1.8 miles
  • El Caracol - 6 min drive - 3.3 miles
  • Red House (El Chichanchob) - 6 min drive - 2.5 miles
  • Cenote Ik kil - 6 min drive - 4.2 miles
  • Pyramid of Kukulkan - 8 min drive - 2.0 miles

Restaurants

  • ‪Pueblo Maya - ‬7 min drive
  • La Palapa
  • ‪Chilam Balam - ‬10 min drive
  • ‪Hacienda Xaybe'h D'Camara - ‬7 min drive
  • ‪sac be h - ‬10 min drive

About this property

Hotel Mundo Maya Chichén Itzá

Hotel Mundo Maya Chichén Itzá offers 144 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
At Hotel Mundo Maya Chichén Itzá, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Hotel Mundo Maya Chichén Itzá has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 185 for adults and MXN 185 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 185 for adults and MXN 185 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Hotel Mundo Maya Chichén Itzá Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 87 out of 95 reviews
Rating 8 - Good. 4 out of 95 reviews
Rating 6 - Okay. 2 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Arlene, Hamburg

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Mundo was wonderful! The staff were all extremely friendly and helpful! The rooms were clean and very spacious. It is a relatively new hotel. Pool was amazing and they have shuttles that pick you up and take you to the Mayan train station and to chitzenitza. The only thing I would suggest is more options in the restaurant since this is the only place to eat without going into town. Also maybe a better quality of coffee! Overall a great experience and will return! Thank you Hotel Mundo for making our visit to the Yucatan so enjoyable!
Stayed 2 nights in Nov 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newly built hotel 10 minutes drive from Chichen Itza. The design and decor of the whole place was beautiful, especially the attrium and the rooms themselves. Large pool area set against Maya jungle. The hotel felt like it still wasnt quite finished (some construction work going on whilst there which did cause some noise pollution). Staff were brilliant and very attentive. Stand out was actually the on site restaurant that was both reasonably priced and really good quality (Maya Octopus was brilliant). Currently a hidden gem and I hope more people visit.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark, Salt Lake City

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing. The rooms are large, very well appointed, immaculately clean. The pool is amazing. The grounds are spotless. The parking lot is guarded. The restaurant is great. But best of all, every single staff member is totally service oriented. I rode up on my adventure motorcycle and was a little out of place, but they absolutely made me feel at home. I highly recommend this hotel for motorcycle travelers. This is one of the top 4 hotels i have ever stayed at. I will be back. I would not consider staying anywhere else in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, everything from the room to staff was perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Navroji

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff is so very helpful and friendly!!
Stayed 1 night in Oct 2025

10/10 Excellent

Aramis

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Rey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel in the area, they have a shuttle service that takes you to Chichen-Itzá and the Cenotes, there’s restaurants in the little town, but do your self a favor and eat in the hotel restaurant! The prices are reasonable and the food is excellent, yes don’t eat at the pyramid restaurants because they are overpriced and the food isn’t good, the rooms are great, there is a little cat around the property her name is Micha and she is very friendly, just like the staff
Panuchos de Lechon
Micha
Pan de Elote (postre)
Flan de platano
Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Stayed 1 night in Sep 2025

10/10 Excellent

Bebette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. I did not want to leave. They have the best service ever. Will be back!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and relaxing stay.
Stayed 1 night in Aug 2025

10/10 Excellent

julie, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this place was more than we expected. Booked for an overnight quick stop from Merida. It’s brand new (7 months), a very grand scale full resort, and felt like a 5 star. Very clean, beautiful lush greenery, excellent service. Everyone working there was very courteous and greeted us warmly. Minutes to chitchen itza. Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

emilio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great property close to chicken itza with shuttle to the ruins( $100 pesos per person). The personal is very attentive and always ready to help and accommodate any need you have) restaurant is beautiful amd the menu is complete. Breakfast the best!
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
Stayed 1 night in Jul 2025

10/10 Excellent

selene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo un hotel espectacular, nosotros fuimos en plan de ver qué tal, y nada le Pide a los hoteles de 5 estrellas. Nos encantó. Todos los acabados y lo limpio que es. Lástima que nadie va y se hospeda ahí. Está para irse unos 3 días para disfrutar las pirámides de Chichén Itza más descansar después de visitarla. Hay más ruinas al rededor.
Stayed 1 night in Jun 2025

10/10 Excellent

MIREYA

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff are excelent but the access to arrived its terrible
Stayed 1 night in Jun 2025

10/10 Excellent

Julio A

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

odilon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean and beautiful and the staff exellent
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Amenities
I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
Stayed 1 night in Apr 2025