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Mayaland Hotel & Bungalows

4.5 star property

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Garden
Bungalow (Mayan) | Premium bedding, minibar, in-room safe, individually decorated
Lobby
3 restaurants, breakfast served
Garden view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$208
$173 nightly
$208 total
Total with taxes and fees
Feb 11 - Feb 12

Explore the area

View in a map
Km 120 Ctra Merida, Zona Arqueologica, Chichen Itza, YUC, 97844
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪1 min walk‬
  • Place, Court of the Thousand Columns
    ‪5 min walk‬
  • Place, Pyramid of Kukulkan
    ‪7 min walk‬

Room options

View all photos for Studio Suite (Mayan)

Studio Suite (Mayan) | Premium bedding, minibar, in-room safe, individually decorated

Studio Suite (Mayan)

  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Bungalow (Mayan)

Bungalow (Mayan) | Premium bedding, minibar, in-room safe, individually decorated

Bungalow (Mayan)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Garden view

View all photos for Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 591 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Garden view

View all photos for Superior Room, Balcony, Resort View (Mayan Observatory View)

Superior Room, Balcony, Resort View (Mayan Observatory View) | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Balcony, Resort View (Mayan Observatory View)

9.2 out of 10
Wonderful
(9 reviews)
  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Resort view

Similar properties

Exterior detail
The Lodge at Chichen Itza
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, 217 reviews
$249 nightly
The price is $300
Jan 28 - Jan 29
Total with taxes and fees
The Lodge at Chichen Itza

About the neighborhood

Chichen Itza

When you stay at Mayaland Hotel & Bungalows in Chichen Itza, you'll be in the historical district, just steps from Pre-Hispanic City of Chichen-Itza and 8 minutes by foot from Court of the Thousand Columns. .This family-friendly resort is 2 mi (3.2 km) from Cenote Ik kil and 3.3 mi (5.3 km) from Pyramid of Kukulkan.
View more Resorts in Chichen ItzaOpens in a new window

What's nearby

  • El Caracol - 1 min walk - 0.0 miles
  • Pre-Hispanic City of Chichen-Itza - 1 min walk - 0.1 miles
  • Court of the Thousand Columns - 5 min walk - 0.3 miles
  • Pyramid of Kukulkan - 7 min walk - 0.4 miles
  • Red House (El Chichanchob) - 10 min walk - 0.6 miles

Restaurants

  • ‪Pueblo Maya - ‬5 min drive
  • ‪La Palapa - ‬4 min drive
  • ‪sac be h - ‬8 min drive
  • ‪Chilam Balam - ‬8 min drive
  • ‪Hacienda Xaybe'h D'Camara - ‬6 min drive

About this property

Mayaland Hotel & Bungalows

At the very heart of the Chichen Itza archaeological park and boasting a separate entrance to the Mayan temple available only to its guests, this splendid compound is a prime accommodation choice for a truly unforgettable visit to Mexico. Hidden amidst an extensive lush garden, the main building is constructed in the style of times gone by and houses the lobby and reception area richly decorated with antiques, ceramics and potted plants. Built in the traditional Mayan style, the bungalows are constructed from wood, stone and marble from the local area and are topped with palm leaves. But their traditional exterior contains all the necessary amenities for a comfortable stay – from air-conditioning, to minibars and satellite TV.#The size of the lobby is 7 meters aroundly, and you can enjoy and relax in our seating area with a beautiful view of the arqueologic zone. And if you want something to drink you can go to the bar which is very near to this area. Any question about tourism places to visit you can ask to our concierge or in front desk area.
Make yourself at home in one of the 50 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at SALON CATHERWOOD, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
SALON CATHERWOOD - This buffet restaurant serves lunch only. Guests can enjoy drinks at the bar.
EL MURAL - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
DE ESPECIALIDADES - This fine-dining restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: MXN 247 to 295 for adults and MXN 247 to 295 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • DE ESPECIALIDADES
  • EL MURAL
  • SALON CATHERWOOD

Things to do

  • 3 outdoor pools
  • Ecotours
  • Shopping

Family friendly

  • 3 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1923
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 247 to 295 for adults, and MXN 247 to 295 for children
  • Airport shuttle fee: MXN 4980 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Bungalows Mayaland
Hotel Mayaland
Mayaland
Mayaland Hotel Bungalows Chichen Itza
Mayaland Bungalows Piste
Mayaland Hotel
Mayaland Hotel & Bungalows
Mayaland Hotel & Bungalows Piste
Mayaland Hotel Bungalows Piste
Mayaland Hotel Bungalows
Mayaland Bungalows
Mayaland Bungalows Chichen Itza
Mayaland Hotel Bungalows
Hotel Bungalows Mayaland
& Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Resort
Hotel & Bungalows Mayaland Resort Tinum

Mayaland Hotel & Bungalows Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location to Chichen Itza is great and we appreciated the tour guide and early ticket purchases arranged by the hotel to beat the queues. The staff were very helpful and friendly overall and there seems to be a lot of work going on across the resort. That said, I’m not sure why ratings for the hotel and rooms is so high amongst other guests. Despite having a superior room it was tired. The shower didn’t drain at all well so flooded the bathroom floor, there was no sound proofing and we could hear everything going on along the balcony outside and down in the gardens below. On the second morning before check out we had to endure 2.5 hours (8-10.30am) of someone chainsawing logs in the garden. The site seemed to have been hit by a storm or been allowed to fall into a state of disrepair as many of the chalets had thatched roofs that had fallen in. Maybe as we visited out of season it will all be fixed in time. Restaurant was ok with a range of options but after eating there a couple of times, options felt limited. Breakfast was expensive and not worth it as an add on.
Stayed 2 nights in Oct 2025

10/10 Excellent

deborah

Stayed 1 night in Oct 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kenneth, Seattle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Only criticism is the bathroom in our suite is too open to the larger room.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sraff was amazing. Hotel and room very nice and so much history.
Dining area
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place. You feel like you descended in a different world, in the middle of the forest ( Yucatán moist forest). It is more beautiful than I imagined when I booked it. The staff in the reception and restaurant, absolutely sweet.
Stayed 1 night in Aug 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service
excellent

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a visit to Chichen Itza. Very convenient location, amazing views. Super friendly staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant service was great and we loved the view of the Caracol. Juan, William and other staff were superb as were the rest of staff. Enjoyed the fact that Pavarotti and other Celebrities like J-Lo stayed at this hotel. Some upgrades to shower, hot water, would be nice.
Stayed 2 nights in Mar 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I've ever stayed at! Very helpful front desk staff, loaded with information about the hotel's history. Incredibly extensive grounds, two lovely pools, great dining room. Plus, they arranged a private tour of Chichen Itza for me, which included transportation to the front gate, no-line tickets, and knowledgeable and friendly guide of the grounds. My room was spacious, with a nice balcony, and everything was delightful!

10/10 Excellent

Barbara Eve

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING! We had an incredible view of the ancient observatory, the food was fabulous, and the tour was top notch. I was super hesitant to make a reservation because I read some reviews about a dispute between owners but I trusted Expedia to at least get me my money back if something went wrong so I took the risk and booked 2 rooms for my son’s equinox birthday and am so glad I did. My only regret is that I didn’t book 5 rooms and invite all his friends (as I had previously wanted to but was worried about the risk) this place is truly a gem and within the Chichén Itzá grounds. The local gate was not open when we arrived but the hotel tour bus get us efficiently through the other gate. Super worth it
Stayed 1 night in Mar 2023

10/10 Excellent

Nagareddy, sammamish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and love it
Stayed 1 night in Mar 2023

10/10 Excellent

Yoel

Stayed 1 night in Mar 2023

10/10 Excellent

Martin, Pasadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best experience while visiting Chichen Itza. Greeted by a nice guy at the parking lot who confirmed my reservation. Then by a friendly guy at check in who offered to set up a private tour guide. We accepted and was the best decision. We were shown to our room buy again a very nice and helpful bell man. Food was wonderful, the grounds were wonderful. The staff was honest and friendly. I can't say enough good things about our experience.
Stayed 3 nights in Feb 2023

10/10 Excellent

JOSE LUIS

Stayed 1 night in May 2022

10/10 Excellent

Angela, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This incredible property is 100 years old and is steeped in memories of a bygone era of sophistication and elegance. Marble floors, mahogany furniture, sprawling jungle grounds, beautiful dining room, the list goes on and on. The staff treat you like family, and the food in the dining room was simply delicious. I'm still dreaming of the freshly baked pan dulce. Wonderful visit and I can't wait to return.
Stayed 1 night in Apr 2022

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property and the staff was five stars. Thank you for making our stay magical.
Stayed 2 nights in Mar 2022

10/10 Excellent

Jhony, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower design has a lot of room for improvement. Opening it to get warm water was a messy and exciting activity. Everything else was fine.
Stayed 1 night in Feb 2022

6/10 Okay

Anthony, Baroda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The proximity to Chichen Itza can not be beat. The grounds are quite beautiful. However, the abundant smell of raw sewage was disgusting.
Stayed 2 nights in Feb 2022

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place!

Delightful gem in the middle of the jungle- lovely gardens, bungalows and several pools. The hotel rooms were spacious and cleaned everyday. Gorgeous views. The food in the main restaurant was tasty but overpriced. Staff was super helpful and friendly. Would definitely go back again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Maxime et Sandrine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !
Stayed 1 night in Dec 2021

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2021

10/10 Excellent

Yupin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally only plan to stay one day since the rate per night is a bit higher than we expected. However, we decide to gamble it and book another night last min, only Bungalow choice left, and waiting to see what will happen. After first night full score experience, we were trying to head back to Hotel and check-in as early as possible, however, Uxmal still have so much to see, so we arrive at Hotel around 6:00-7:00 pm. Louis drove their Golf car to pick us up with all the heavy luggages, drove us directly to the Bungalow. I personally love the Bungalow setting, but my wife still love the first night regular hotel room better. Very nice rock chair setting both hotel room and Bungalow. If anyone who love to listen the jungle, doing stargazing during the late night. Hotel shut off majority of the lights after 12:00 am. We took several photos of star populated sky. Once we close the window shatter at night, it is quiet and block the light completely...so I over slept, missing the opportunity to take Sunrise Time-lap on the Chichen Itza observatory. Well, give me another excuse to visit Mayaland one more time. Hotel suffered 2020 shut down, 2021 slow tourists population. I am very thankful all the staffs still keep the spirit and maintaining this beautiful hotel and letting us have a chance to experience it during the pandemic era. Love Mayaland and Thank you so much to keep hotel operating. We will be back for sure!
Stayed 1 night in Dec 2021

10/10 Excellent

Sita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture. The grounds were like in were in a well manicured jungle. We had a room that overlooked the Observatory. Very comfortable beds
Stayed 1 night in Dec 2021

10/10 Excellent

Yupin

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars, World Class setting. Very classical environment, it is a place for life time memory. The hotel itself is worthy equivalent of time for Chichen Itza. Pandemic hit the industry hard, but this is a place worth every penny.
Stayed 1 night in Dec 2021