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Holiday Inn Express Syracuse Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Syracuse Airport by IHG

Exterior
Free daily buffet breakfast
Indoor pool, sun loungers
Premium bedding, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$170
$148 nightly
$170 total
Total with taxes and fees
Apr 27 - Apr 28

Explore the area

View in a map
5418 South Bay Road, North Syracuse, NY, 13212
  • Place, Hopkins Road County Park
    ‪3 min drive‬
  • Place, Destiny USA
    ‪5 min drive‬
  • Place, Onondaga Lake Park
    ‪5 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(57 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(51 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Free toiletries, hair dryer, towels

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower) | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

7.6 out of 10
Good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG
North Syracuse
  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet friendly
4.2 out of 5, Very Good, 1,001 reviews
$138 nightly
The price is $159
Apr 26 - Apr 27
Total with taxes and fees
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

About the neighborhood

North Syracuse

Located in North Syracuse, Holiday Inn Express Syracuse Airport by IHG is in the suburbs, within a 10-minute drive of Onondaga Lake Park and Destiny USA. .This hotel is 5.6 mi (9 km) from Erie Canal Museum and 5.7 mi (9.1 km) from Museum of Science and Technology.

What's nearby

  • Hopkins Road County Park - 3 min drive - 2.1 miles
  • AMF Syracuse Lanes - 4 min drive - 1.8 miles
  • Lake Onondaga - 5 min drive - 4.3 miles
  • Destiny USA - 5 min drive - 4.5 miles
  • Onondaga Lake Park - 5 min drive - 3.6 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪APlus at Sunoco - ‬2 min drive
  • ‪Taco Bell - ‬2 min walk

About this property

Holiday Inn Express Syracuse Airport by IHG

Holiday Inn Express Syracuse Airport by IHG offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Syracuse Airport by IHG. A complimentary buffet breakfast is served on weekdays from 5:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in North Syracuse? This hotel has 324 square feet (30 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 5:30 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 16.20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 324 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 16.20 per night
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Express Syracuse By Ihg
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport by IHG Hotel
Holiday Inn Express Syracuse Airport an IHG Hotel
Holiday Inn Express Syracuse Airport by IHG North Syracuse
Holiday Inn Express Syracuse Airport by IHG Hotel North Syracuse

Holiday Inn Express Syracuse Airport by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ELIZABETH

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

tara, WATERTOWN

Stayed 1 night in Jan 2026

2/10 Terrible

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Total rip off. Will not book here again. Customer service was also very rude.
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick, Anchorage

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, highly recommended.
Stayed 2 nights in Jan 2026

10/10 Excellent

Abbie S

Liked: Cleanliness, amenities, property conditions & facilities
Very clean nice comfy room. Nice staff. Very helpful. Great shuttle service. 5 stars!
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

2/10 Terrible

Molly

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Due to the flight delay, wasn’t able to get to the hotel until after midnight around 3 am, my whole family was exhausted with my 3 young children. The hotel only one reception lady was very mean and not friendly, or trying to help, she said she just started doing computer audit so can not check in until 45 mins later. She refused to help check in, yet didn’t let us call the hotel boss owner to report the situation, she said she would not share boss’s number. Also, we offered to pay cash and maybe can do paper work first, computer check in later, but everything got refused by her. She was very unfriendly and said we must sit there and wait, also could not cancel and refund the night she said, so my husband and I both were very upset and pissed and so did not even check in and we left. We would like to have a dispute and full refund for the night.
Stayed 1 night in Jan 2026

10/10 Excellent

Maryanne

Stayed 1 night in Dec 2025

10/10 Excellent

Hope, Tupper Lake

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Shuttle to Airport and back. Park and fly.
Stayed 1 night in Jan 2026

2/10 Terrible

Arijana

I booked for the wrong night and wanted a refund to rebook for another night and the manager said no. Very disappointing
Stayed 1 night in Nov 2025

8/10 Good

Gary

Liked: Amenities, property conditions & facilities
Room, staff and breakfast were all good. Could have done a little better on the parking lot after 18" of snow....
Stayed 1 night in Dec 2025

8/10 Good

Mary

Stayed 1 night in Dec 2025

10/10 Excellent

laurie, winthrop

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is always friendly. We stay here several times a year.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Spotless great amenities , ice on sidewalk
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of noise in hotel. Kids running in hall banging on wall.
Stayed 1 night in Dec 2025

8/10 Good

Patrick

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Bryan

Business traveler
Disliked: Cleanliness
Wow. Rundown doesnt begin to describe it.. toilet leaking water, mold...window leaking water. Dirty halls, elevators, and room floors
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome. The overall experience was very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Cathy

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Proximity to airport on a dark, snowy morning!
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Stayed 2 nights in Dec 2025

10/10 Excellent

Cathy

Stayed 1 night in Dec 2025

10/10 Excellent

THomas, Kingston

Stayed 1 night in Dec 2025