CheapTickets Verified Review
"The staff here are terribly rude and racist. They don’t have clear covid or amenity guildline. Their hours weren’t set in stone on the amenities by some staff causing confusion for guest, there was no room service available because of covid “staff say” so we had dirty sheets and no clean towels for days. No pool towels for days also. Also rat food poisoning are in the corner of the floors. I wouldn’t recommend staying here at all. Also forgot to add no free breakfast and they aren’t clear with pool hours so false advertisement from website and also when you call. They give wrong information to guest and then blame guest for their frustration from this! Thus caused loud unprofessional yelling and harassment from staff to my friends because of their mistake and she was racist and unprofessional ! If you’re a clean person don’t stay here read the other low reviews it’s not clean at all and rude unprofessional staff! I had to check out of early and stayed at a much nicer and friendlier staff hotel."
A verified traveler stayed at Ramada by Wyndham Harrisburg/Hershey Area