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Marina Metro Hotel

Property class: 3

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Photo gallery for Marina Metro Hotel

A restaurant with a view of the sea, tables with chairs, and a wooden railing.
An outdoor seating area with tables and chairs, a view of the beach, and a sign with a clock.
A balcony with a view of the sea and a bridge. There are chairs and a table on the balcony.
A view from a room with a large window overlooking a beach. There are two potted plants on the windowsill.
A hotel room with a bed, a nightstand, a window with a view of the sea, and a painting on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
The Promenade, Havre Des Pas, St. Helier, Channel Islands, JE2 4UQ
  • Place, King Street
    ‪14 min walk‬
  • Place, St. Helier Central Market
    ‪14 min walk‬
  • Place, Port of Jersey
    ‪20 min walk‬
  • Airport, Jersey (JER)
    ‪12 min drive‬

Room options

View all photos for Double Room, Ensuite (with Inland View )

A hotel room with a large bed, two red pillows, a framed picture on the wall, a bedside lamp, and a door leading to a bathroom.

Double Room, Ensuite (with Inland View )

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite (Partial Coastal View)

A hotel room with a bed, a bedside table, a desk with a chair, a window with curtains, and a door.

Double Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(3 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite, Sea View (with Direct Sea View )

A hotel room with a large bed, a view of the sea, and a framed picture on the wall.

Double Room, Ensuite, Sea View (with Direct Sea View )

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ensuite ( (4) with Inland View )

A hotel room with two beds, a desk, a telephone, and a door.

Quadruple Room, Ensuite ( (4) with Inland View )

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 King Bed

View all photos for Single Room, Ensuite (Partial Coastal View)

A hotel room with a bed, a shower, a toilet, and a door.

Single Room, Ensuite (Partial Coastal View)

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Ensuite ( (3) with Inland View )

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Suite, Ensuite ( (3) with Inland View )

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 King Bed

View all photos for Twin Room, Ensuite, Sea View (with Direct Sea View )

A hotel room with a large bed, a desk with a telephone, a chair, a radiator, and a window with curtains.

Twin Room, Ensuite, Sea View (with Direct Sea View )

  • Sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Ensuite (Partial Coastal View)

A hotel room with a large window offering a view of the sea, a bed with a yellow quilt, white bedding, and a wooden headboard.

Twin Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Ensuite (with Inland View )

A hotel room with two beds, a desk, a chair, a bathroom visible through an open door, and a ceiling light fixture.

Twin Room, Ensuite (with Inland View )

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

St. Helier

With a stay at Marina Metro Hotel in St. Helier, you'll be within a 15-minute walk of King Street and St. Helier Central Market. .This hotel is 0.9 mi (1.5 km) from Port of Jersey and 1 mi (1.6 km) from Elizabeth Castle.

What's nearby

  • Havre des Pas - 1 min walk - 0.1 miles
  • King Street - 14 min walk - 0.8 miles
  • St. Helier Central Market - 14 min walk - 0.8 miles
  • Port of Jersey - 20 min walk - 1.1 miles
  • Elizabeth Castle - 3 min drive - 1.3 miles

Getting around

  • Jersey (JER) - 15 min drive

Restaurants

  • ‪The Good Egg - ‬3 min walk
  • ‪Lilly’s Mini Market - ‬12 min walk
  • ‪Lamplighter - ‬13 min walk
  • ‪Legends - ‬11 min walk
  • ‪Troubadour - ‬11 min walk

About this property

Marina Metro Hotel

Marina Metro Hotel offers 34 accommodations.
Make yourself at home in one of the 34 guestrooms.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include a computer station, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Marina Metro Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Breakfast available for a fee: GBP 10 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Table tennis

Family friendly

  • High chair

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: GBP 110.0
  • Christmas Eve (December 24) Gala Dinner per child: GBP 70.0
  • Christmas Day (December 25) Gala Dinner per adult: GBP 110.0
  • Christmas Day (December 25) Gala Dinner per child: GBP 70.0
  • New Year's Eve (December 31) Gala Dinner per adult: GBP 110.0
  • New Year's Eve (December 31) Gala Dinner per child: GBP 70.0

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately GBP 10.0 to 18.0 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marina Metro
Marina St Helier
Marina Metro Hotel St Helier
Marina Metro St Helier
Marina Metro Hotel St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Metro St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Hotel St Helier
Marina Metro Hotel Hotel
Marina Metro Hotel St. Helier
Marina Metro Hotel Hotel St. Helier

Marina Metro Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 99 reviews
Rating 8 - Good. 35 out of 99 reviews
Rating 6 - Okay. 17 out of 99 reviews
Rating 4 - Poor. 8 out of 99 reviews
Rating 2 - Terrible. 4 out of 99 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great views. Good restaurant in hotel and nearby restaurants too.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the sea from the seated area (breakfast, dinner, supper, drinking, and the open air swimming)
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a short stay. Food was excellent. Bedroom a bit tired
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

It was very hot when we stayed we was on the 4th floor could have done with a fan to cool down the room
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and polite ,location good close to town, amazing view over the bay from room
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right by the seafront with regular bus links to both St Helier's and Gorey.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
character hotel, friendly staff , entertainment at weekend, great sea views
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right on the sea front, and our bedroom window had an amazing view over the bay. The staff were very friendly and helpful and the food was lovely and plentiful.
Stayed 7 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
It is a blast from the past but at the same time it's one of the most affordable ones. Location is good next to the beach and some spectacular restaurants (not the one inside this hotel). Short walk to the center via tunnel and buses go by regularly. Single room was decent but had some weird stuff in it like a blow dryer next to the bed and a shower from the 90s. No AC or a fan, so prepare if it is warm. Breakfast is great. You choose from the list and they bring you whatever you ordered. Very friendly staff!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful terrace

We always have a good holiday here - it is right next to the sea with a great terrace to sit in the sun and have a drink on.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Small, friendly hotel, close to sea front, so views of the sea from the bar and restaurant area, and option to eat outside in warm weather.
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Brilliant location. Clean, staff helpful and friendly. Will definitely return
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Hotel was very comfortable and haven’t had aa better sleep for years. Would definitely come back again.
Stayed 4 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Patricia, Roy and all staff were incredible. So helpful and the food was amazing.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone really friendly staff were really helpful hope to c hem all next yeat
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

The property was extremely clean and modern
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners attention to detail demonstrates just how much they care about guest experience. From information on welcome at reception to the information in the room and the staff are all very welcoming and helpful. The direct view of the sea from the room alone was so much value for money and it was so nice to have such a wide range of options for breakfast - the egg hollandaise was delicious. There was a very slight issue a cleaner had missed but owner resolved immediately and it's the type of establishment I'm sure they've added it to their checklists. I am a non-smoker so could not use the terrace space - when the hotel and adjacent venues were busy and lots of smokers around at least. I'm sure hotel would help with info on quieter times/less smokers around if you needed. I would most definately stay again.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedrooms we had were HOT, No A/C. Small fan in room to blow hot air around. Generally the hotel seems to be in a state of constant repair. We had booked two rooms, neither TV worked. One didn’t switch on at all, the other switched on and gave sound, but had no picture - not ideal during a World Cup. I even went down to front desk, no one there but a sign giving a number to call, called the number got an answering machine. No parking on site and very hard to find parking in that area, but found parking garage (green st) not too far away (10 min walk). Overall staff were friendly and location for ocean proximity is great, but would not race to stay here again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Position Dining bar Good bedroom Really enjoyed marina Metro More Carpet shampooing
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveller. Great breakfast option and view. One of the most affordable choices in Jersey.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very friendly and helpful
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

Had a good stay. Rooms were clean and comfortable. Excellent breakfast. Nice location! Staff were friendly though there was one staff from the restaurant who was quite rude to us when we went for drinks.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The staff are fantastic at this hotel I know the rooms are basic but I knew that before I booked it's in a great location and I had an absolute fabulous time here
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here. The hotel is very convenient and it is by the beach so I had an incredible view each day I stayed there. The staffs are friendly and helpful. They serve quality food and I enjoyed the fresh oysters the most. My room is spacious for a single room and the bed is very comfortable. It’s very accessible to public transport. This hotel is affordable and has excellent service.
Stayed 3 nights in Jun 2025