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Best Western Royal Hotel, Jersey

Property class: 3

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Photo gallery for Best Western Royal Hotel, Jersey

A hotel dining table set with wine glasses, a menu titled "The Wine List," salt and pepper shakers, and a vase with flowers.
A hotel facade with multiple windows, a prominent entrance with steps, and signage indicating it is the Royal Hotel.
A hotel room with a dining area featuring a glass table, a chair, a bowl of fruit, a lamp, and a potted orchid.
A spacious lounge area with wicker furniture, a glass coffee table, and large windows offering views of the outdoors.
A staircase with striped carpet, a glass table with a vase of flowers, and a chandelier.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
The current price is $161
$154 nightly
$161 total
Total with taxes and fees
Oct 29 - Oct 30

Explore the area

View in a map
David Place, St. Helier, Jersey, JE2 4TD
  • Place, St. Helier Central Market
    ‪6 min walk‬
  • Place, Port of Jersey
    ‪15 min walk‬
  • Place, Elizabeth Castle
    ‪16 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

A bedroom with a bed, two chairs, a desk, and a television.

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Double Bed, Non Smoking

A modern living room with a grey sofa set, a glass coffee table, and a green carpet.

Suite, 1 Double Bed, Non Smoking

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

A neatly made bed with a red blanket, white pillows, and a wooden bedside table with a lamp and a telephone.

Standard Single Room, 1 Twin Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with two beds, each with a white headboard and a floral pillow. There are wall-mounted lights and a framed picture on the wall.

Standard Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, each with a white headboard and a floral pillow. There are wall-mounted lights and a framed picture on the wall.

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

A hotel room with two beds, a desk, and a chair.

Standard Room, 1 Double Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

A neatly made bed with multiple pillows and a green throw blanket.

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

St. Helier

In the heart of St. Helier, Best Western Royal Hotel, Jersey is within a 5-minute drive of Jersey Museum & Art Gallery and Port of Jersey. .This hotel is 1.2 mi (1.9 km) from Elizabeth Castle and 1.5 mi (2.3 km) from St. Helier Beach.

What's nearby

  • St. Helier Central Market - 6 min walk - 0.4 miles
  • King Street - 7 min walk - 0.4 miles
  • Jersey Museum & Art Gallery - 11 min walk - 0.6 miles
  • Port of Jersey - 15 min walk - 0.8 miles
  • Elizabeth Castle - 16 min walk - 0.9 miles

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪Krafty J's - ‬5 min walk
  • ‪Gerry's Fish Bar - ‬5 min walk
  • ‪Good Friend - ‬1 min walk
  • ‪Robin Hood Inn - ‬6 min walk
  • ‪The Brasserie at De Gruchy - ‬7 min walk

About this property

Best Western Royal Hotel, Jersey

Best Western Royal Hotel, Jersey offers 89 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. This hotel also features tour/ticket assistance, a ballroom, and bike parking.
Satisfy your appetite for dinner at TWENTY SEVEN David Place, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in St. Helier? This hotel has 4386 square feet (408 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
TWENTY SEVEN David Place - This bistro specializes in international cuisine and serves dinner only. Open daily.
Bar 27 - This pub specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 17 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar 27
  • TWENTY SEVEN David Place

Family friendly

  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,386 square feet of conference space

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17 for adults and GBP 9.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Royal Hotel St. Helier
Best Western Royal St. Helier
BEST WESTERN Royal Hotel Jersey/St. Helier
Best Western St Helier
St Helier Best Western
Best Western Royal Hotel Jersey St. Helier
Best Western Royal Hotel Jersey
Best Western Royal Jersey St. Helier
Best Western Royal Jersey
Royal Hotel, Jersey St Helier
Best Western Royal Hotel, Jersey Hotel
Best Western Royal Hotel, Jersey St. Helier
Best Western Royal Hotel, Jersey Hotel St. Helier

Best Western Royal Hotel, Jersey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 171 out of 463 reviews
Rating 8 - Good. 213 out of 463 reviews
Rating 6 - Okay. 57 out of 463 reviews
Rating 4 - Poor. 15 out of 463 reviews
Rating 2 - Terrible. 7 out of 463 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family 3 day break, family room was just right, 5 mins walk from shops and restaurants, 15 min walk to the beach. Friendly and relaxed staff. Would book again
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location to where we needed to be. Overall we had a pleasant stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Central location easy parking
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect was great. Breakfasts were absolutely superb, and so were the bar meals. The staff were really helpful and friendly. The location is great as there is a stop very close to the front door for the bus that covers the modest distance to the town centre every 20 minutes. We would not hesitate to stay again.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, great location
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and pleasant hotel with a good welcoming atmosphere.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel and the staff were very efficient and pleasant
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice hotel convenient location with secure parking.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and good evironment.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weather very handy for town center easy to get around the Island good restaurants nearby to choose from. Friendly staff and good service.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay

Great stay and staff service
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Would have liked airco in room Overall great hotel.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel, super helpful staff. Breakfast was excellent. Comfortable beds. Second time there, will definitely stay there again
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We think that this is a really nice hotel. The food in the bar was excellent. It’s in a good location for exploring St Helier and beyond. The staff were super friendly and helpful. We had great room with lots of windows which was great but we stayed during a very hot spell of weather. The fan in the room was totally inadequate, we did ask for and were given another fan. From talking to another guest we became aware that there is a sister hotel with shared facilities. It would have been good to be told this on arrival. The rooms on the front of the hotel open on to the road which was busy morning and evening times. I would stay here again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Good stay and location Excellent check in experience Would supply water in room
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs to be updated, air conditioning badly needed
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest Best Western I have stayed in, which says a lot as they are normally a dive. On-site parking is limited though so be aware of this. Would definitely stay again!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a last minute short break and picked the Best Western. Hotel was fab and staff were lovely, would go back again
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Very relaxed and friendly atmosphere. Staff were very accommodating
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great hotel

Fantastic staff and lovely hotel. Extremely uncomfortable bed which was at an angle so I kept rolling towards the edge. Great breakfast and fantastic location
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Family stay

4 night stay, family of 4 in family room, this was spacious and comfortable. The hotel is noticeably clean and staff friendliness and helpfulness was outstanding. Nelson on the front desk deserves a mention for excellent customer care. The hotel is well located and there is an excellent breakfast. We are in the bar once and again food was good.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Found it a bit noise early mornings, room was excellent , the staff were very helpful , polite and very nice Definitely stay again Thank you
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. Room was great although parts of the hotel are a little tired but being renovated in time for summer. Breakfast and staff were excellent. I would stay with Best Western in Jersey again.
Stayed 5 nights in Mar 2024