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Best Western Royal Hotel, Jersey

3.0 star property

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Photo gallery for Best Western Royal Hotel, Jersey

Dinner served, international cuisine
Reception
Exterior
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
$161
$154 nightly
$161 total
Total with taxes and fees
Jan 2 - Jan 3, 2026

Explore the area

View in a map
David Place, St. Helier, Jersey, JE2 4TD
  • Place, St. Helier Central Market
    ‪6 min walk‬
  • Place, Jersey Museum & Art Gallery
    ‪11 min walk‬
  • Place, Port of Jersey
    ‪13 min walk‬
  • Airport, Jersey (JER)
    ‪10 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Suite, 1 Double Bed, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Standard Single Room, 1 Twin Bed, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Standard Single Room, 1 Twin Bed, Non Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

St. Helier

In the heart of St. Helier, Best Western Royal Hotel, Jersey is within a 5-minute drive of Jersey Museum & Art Gallery and Port of Jersey. .This hotel is 1.2 mi (1.9 km) from Elizabeth Castle and 1.5 mi (2.3 km) from St. Helier Beach.

What's nearby

  • St. Helier Central Market - 6 min walk - 0.4 miles
  • King Street - 7 min walk - 0.4 miles
  • Jersey Museum & Art Gallery - 11 min walk - 0.6 miles
  • Port of Jersey - 13 min walk - 0.7 miles
  • Elizabeth Castle - 15 min walk - 0.8 miles

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪Eastern Delight - ‬6 min walk
  • ‪Krafty J's - ‬5 min walk
  • ‪Bean Around The World - ‬5 min walk
  • ‪Banjo • Brasserie, Bar, Rooms - ‬6 min walk
  • ‪CafeJac - ‬5 min walk

About this property

Best Western Royal Hotel, Jersey

Hotel with free parking, near Jersey Museum & Art Gallery
Best Western Royal Hotel, Jersey offers 89 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. This hotel also features tour/ticket assistance, a ballroom, and bike parking.
Satisfy your appetite for dinner at TWENTY SEVEN David Place, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in St. Helier? This hotel has 4386 square feet (408 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
TWENTY SEVEN David Place - This bistro specializes in international cuisine and serves dinner only.
Bar 27 - This pub specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 17 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar 27
  • TWENTY SEVEN David Place

Family friendly

  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,386 square feet of conference space

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17 for adults and GBP 9.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Royal Hotel St. Helier
Best Western Royal St. Helier
BEST WESTERN Royal Hotel Jersey/St. Helier
Best Western St Helier
St Helier Best Western
Best Western Royal Hotel Jersey St. Helier
Best Western Royal Hotel Jersey
Best Western Royal Jersey St. Helier
Best Western Royal Jersey
Royal Hotel, Jersey St Helier
Best Western Royal Hotel, Jersey Hotel
Best Western Royal Hotel, Jersey St. Helier
Best Western Royal Hotel, Jersey Hotel St. Helier

Reviews

Best Western Royal Hotel, Jersey Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 162 out of 443 reviews
Rating 8 - Good. 205 out of 443 reviews
Rating 6 - Okay. 55 out of 443 reviews
Rating 4 - Poor. 14 out of 443 reviews
Rating 2 - Terrible. 7 out of 443 reviews

Reviews

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Family stay

4 night stay, family of 4 in family room, this was spacious and comfortable. The hotel is noticeably clean and staff friendliness and helpfulness was outstanding. Nelson on the front desk deserves a mention for excellent customer care. The hotel is well located and there is an excellent breakfast. We are in the bar once and again food was good.
Stayed 4 nights in Aug 2025

8/10 Good

Louise Margaret

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are so friendly and welcoming. Lots to choose from at breakfast. Parking is available which is a huge plus. The family room (120) was fine for our stay. We had issues with the water pressure. The showers aren’t the best. The double bed is a little on the small side and the rooms can be very hot but a fan is provided. The noise outside is quite bad. You have the luxury of using their sister hotel for the leisure facilities. Overall we had an okay stay at the Best Western. The staff make this hotel what it is.
Stayed 4 nights in Aug 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very helpful
Stayed 3 nights in Jul 2025

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Property conditions & facilities

Jest western

We experienced issues particularly in the shower room : 1) took several minutes before hot water materialized 2) water leaked from the shower head water cable, 3 Water stopped completely coming out of the shower head for a few minutes then temperature could not be controlled Additionally whenever guests passed by outside the room , the whole room shook
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, amenities
Staff are super friendly and helpful. Room cleaned every day. No air con but fans are provided. Large spacious family room with 1 double and 2 singles. Lots of clothes storage. Some of the furniture and decor is a bit tired. Room was a bit noisy from road below. No leisure facilities but were able to use the nearby Monterey which was also fabulous. Amazing roof terrace at the Royal. Bar food in both hotels was lovely and same friendly service in both. Would recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tim

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and good evironment.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel and the staff were very efficient and pleasant
Stayed 4 nights in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Would have liked airco in room Overall great hotel.
Stayed 5 nights in Jun 2025

6/10 Okay

Robert

Business traveler
Liked: Cleanliness
Rooms are a bit dated windows didn't close properly so noisy the room was very hot and had a damp smell Staff were friendly and helpful . Food bit limited
Stayed 2 nights in Jun 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, room comfort
Nice large room with terrace area. Very thin walls and ceiling so a lot of noise from other guests. No air conditioning in 31 C heat. Fans provided but still too hot.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and pleasant hotel with a good welcoming atmosphere.
Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Stayed 1 night in Jun 2025

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, great location
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

My 2 day break in Jersey

Wonderful stay, was upgraded without asking, however, shower temperature was quite disappointingly cool, needs to be warmer please!
Stayed 2 nights in Apr 2025

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service, free parking on site

Lovely stay at the Royal Hotel. Staff were very friendly, room was fine, beds not the most comfortable, maybe a little too warm. Location a short walk from center of town. Breakfast selection was very good, as it was out of season it was not a buffet, but cooked to order. Free car parking is a big positive. Overall a good stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our requirements it was excellent. Staff very friendly and helpful. very convenient location. We will definitely return
Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

Stayed 3 nights in Oct 2024

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay

Great stay and staff service
Stayed 2 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O nly problem with room 112 is traffic noise.
Stayed 4 nights in Sep 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were universally excellent and hard working. Hotel clean but a little tired.
Stayed 7 nights in Sep 2024

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly..Food has been very good..It's a short walk to town. Handy car park. Rooms were clean .,Overall a good stay.thank you.
Stayed 4 nights in Aug 2024

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great hotel

Fantastic staff and lovely hotel. Extremely uncomfortable bed which was at an angle so I kept rolling towards the edge. Great breakfast and fantastic location
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Traveled with family
I booked this hotel fairly last minute during the Battle of Flowers week so there was not much choice. I was very happy with our stay and the value for money. The hotel is clean and well appointed. The staff are friendly and helpful and the location is great being a short walk into the centre of St Helier. I would definitely recommend it.
Stayed 4 nights in Aug 2024