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Grand Jersey Hotel & Spa

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Photo gallery for Grand Jersey Hotel & Spa

A large indoor swimming pool with clear water, surrounded by walls with columns and potted plants.
A bar area with a bar counter, shelves of liquor bottles, and seating with tables and chairs.
A gym with treadmills, elliptical machines, and a rowing machine.
A modern bedroom with a large bed, a seating area, and a large window with curtains.
A conference room with a long table, white leather chairs, and a logo on the wall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is $297
$283 nightly
$297 total
Total with taxes and fees
Oct 2 - Oct 3

Explore the area

View in a map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Place, St. Helier Town Hall
    ‪8 min walk‬
  • Place, Port of Jersey
    ‪9 min walk‬
  • Place, St. Helier Central Market
    ‪12 min walk‬
  • Airport, Jersey (JER)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(22 reviews)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, desk, blackout drapes

Classic Twin Room (may have frosted window)

9.2 out of 10
Wonderful
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Ocean View

A coastal hotel with multiple white buildings, a stone retaining wall, and a modern glass structure.

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Small Classic Double

A hotel room with a large bed, two nightstands, and two wall-mounted lamps.

Small Classic Double

9.4 out of 10
Exceptional
(9 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(18 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Ocean View

A coastal hotel with multiple white buildings, a stone retaining wall, and a modern glass structure.

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View

Suite, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Suite, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 435 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room, Park View

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(21 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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Interior entrance
The Savoy Jersey
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  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,009 reviews
$168 nightly
The price is $177
Sep 27 - Sep 28
Total with taxes and fees
The Savoy Jersey

About the neighborhood

St. Helier

Grand Jersey Hotel & Spa is in the heart of St. Helier, within a 10-minute walk of St Aubin's Bay and Port of Jersey. .This beach hotel is 4.8 mi (7.7 km) from St Brelade's Bay Beach and 0.3 mi (0.5 km) from The Georgian House.

What's nearby

  • Jersey Opera House - 3 min walk - 0.2 miles
  • St. Helier Town Hall - 8 min walk - 0.4 miles
  • Port of Jersey - 9 min walk - 0.5 miles
  • Elizabeth Castle - 11 min walk - 0.6 miles
  • St. Helier Central Market - 12 min walk - 0.7 miles

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Shuga - ‬6 min walk
  • ‪Locke’s - ‬9 min walk
  • ‪Post Horn - ‬8 min walk
  • ‪Champagne Lounge - ‬1 min walk
  • ‪KFC - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 123 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Tassili, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Tassili - This beachfront fine-dining restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open select days.
Victoria's - This brasserie specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Champagne Lounge - This beach bar specializes in British cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite self parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1890
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1004 reviews
Rating 8 - Good. 178 out of 1004 reviews
Rating 6 - Okay. 41 out of 1004 reviews
Rating 4 - Poor. 10 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, great location and very comfortable rooms. Breakfast was very good and all staff very helpful!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Richard James Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very quiet, excellent location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location bus to airport stops outside.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless breakfast good all staff first class
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The staff were all incredibly friendly and helpful. The room was comfortable and had everything we needed and more. Breakfast was lovely and we enjoyed the spa area.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location facility’s and food. So convenient for the town centre and travel links. Best location in St Helier. Had to wait longer than would like for service in the terrace bar but food and cocktails were great once finally served.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Levin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staff at the front desk, concierge, and at breakfast. Well maintained hotel, room had a nice view, and spa area was recently updated.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable and service was excellent, nothing was too much trouble. Breakfast was fabulous, you wanted for nothing, excellent food and ample quantity. All staff were attentive, I can’t fault it.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

SHELLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful throughout our stay. The bedroom was lovely and the breakfast choice was unbelievable. We used the pool and saunas every day and they were never too busy.The location of the hotel was great right outside a bus stop which allowed us to travel around the island. We would have no hesitation if visiting jersey again to stay at the grand jersey
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous welcoming and friendly staff. They really are exceptional. Great location right on the beach and facing the castle. Very clean. The food in the champagne bar was very good too. All in all a great choice, we will return.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with kids ! The team was so nice with us ! We loved our stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
The sea view room was lovely and the staff are friendly and very helpful.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to a high standard. Pleasant and helpful staff. Good position for getting around
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Patricia Anne

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay and staff were all very welcoming
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Has a
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms lovely, great breakfast great location
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, an excellent size and had great amenities. The staff were amazing, every single one. A fabulous range of breakfast options all fresh and well prepared. The bar has a great range of drinks and cocktails.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! I was given a room upgrade on arrival, which was a lovely surprise. The staff are exceptional and very helpful.The breakfast had a lot of choice and an al a carte menu to choose from. The spa area was also nice. I would stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff lovely stay
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Hotel was faultless and weee have no complaints whatsoever. Breakfast was the best we have ever had during all our travels and we were given an upgrade as it was our 40th wedding anniversary. One of the staff who deserves a mention is Starr who was at reception and was extremely helpful on numerous occasions. Well done Starr. Love the hotel and will revisit.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Raffaella

Liked: Staff & service
Nice sea view, but the hotel is dated and would do with renovation.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, exceptional staff and fabulous breakfasts
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, staff very pleasant and helpful, rooms immaculate & food amazing
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, worthy of 5 stars based on experience of staff alone. Breakfast options & taste were quite possibly the best we've experienced. Nothing was too much trouble for the staff & they were all very polite & engaging. Particular mention goes to Dira from Indonesia who was exceptional. The only criticism to share is that the outside of the hotel looks a bit neglected, paint peeling & we noticed some roof tiles were loose. Inside is amazing but first impressions outside could put some prospective hotel guests off staying
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect !!! The staff of all departments was very very kind ! We will come back soon
Stayed 6 nights in Mar 2026