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Grand Jersey Hotel & Spa

5.0 star property

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Photo gallery for Grand Jersey Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Superior Double Room, Ocean View | Beach/ocean view
Indoor pool
Terrace/patio
Suite, Ocean View | Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$174
$166 nightly
$174 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Place, Jersey Opera House
    ‪3 min walk‬
  • Place, Port of Jersey
    ‪8 min walk‬
  • Place, St. Helier Central Market
    ‪11 min walk‬
  • Airport, Jersey (JER)
    ‪8 min drive‬

Room options

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | Premium bedding, in-room safe, individually decorated

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(21 reviews)
  • Beach view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Classic Double

Small Classic Double | Premium bedding, in-room safe, individually decorated

Small Classic Double

9.4 out of 10
Exceptional
(8 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(17 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(29 reviews)
  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Premium bedding, in-room safe, individually decorated

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 435 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View | Premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

St. Helier

Grand Jersey Hotel & Spa is in the heart of St. Helier, within a 10-minute walk of St Aubin's Bay and Port of Jersey. .This beach hotel is 0.3 mi (0.5 km) from The Georgian House and 0.5 mi (0.7 km) from St. Helier Town Hall.

What's nearby

  • Jersey Opera House - 3 min walk - 0.2 miles
  • St. Helier Town Hall - 6 min walk - 0.4 miles
  • King Street - 8 min walk - 0.5 miles
  • Port of Jersey - 8 min walk - 0.5 miles
  • St. Helier Central Market - 11 min walk - 0.6 miles

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Locke’s - ‬9 min walk
  • ‪Shuga - ‬6 min walk
  • ‪KFC - ‬7 min walk
  • ‪Cargo - ‬7 min walk
  • ‪So Bar - ‬6 min walk

About this property

Grand Jersey Hotel & Spa

Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 123 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Tassili, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Tassili - This beachfront fine-dining restaurant specializes in British cuisine and serves dinner only. Reservations are required.
Victoria's - This brasserie specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Champagne Lounge - This beach bar specializes in British cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite self parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, staff very pleasant and helpful, rooms immaculate & food amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Ian Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and all the staff were very friendly and helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

PETER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay cannot fault the hotel in any way
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, exceptional staff and fabulous breakfasts
Stayed 5 nights in Oct 2025

10/10 Excellent

Jayne Marina

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Fabulous sea view room. All the staff were fantastic from the cleaning staff who refreshed the room every day. The serving and concierge staff were always friendly and attentive. The food was superb including a 1st class breakfast. I would recommend it to anyone visiting Jersey. Thank you and we will be back.
Stayed 5 nights in Oct 2025

10/10 Excellent

Laurie

Stayed 3 nights in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, very much so excellent food excellent atmosphere good quality service overall
Stayed 1 night in Oct 2025

10/10 Excellent

Mr Kevin John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and efficient staff. Breakfast choices has a great selection and even off the menu if required
Stayed 3 nights in Oct 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, amenities
Can’t fault anything
Stayed 3 nights in Oct 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff attentive and accomodation clean and comfortable. Pool area was lovely too.
Stayed 7 nights in Oct 2025

10/10 Excellent

Clara Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location great service
Stayed 1 night in Oct 2025

8/10 Good

Kenneth

Stayed 16 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel by the sea

Excellent stay from check in to check out. All staff friendly and couldnt do enough for us. Room was lovely. Very clean and bright. Fresh milk in the fridge. Terrace bar lovely to sit out on. We eould both highly recommended a stay at The Grand
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a great stay at The Grand. We've been before and every time is consistently good. Breakfast is very tasty, the rooms are great with a comfy bed - we go for a sea view, and all the staff we met made us feel very welcome. We'll be staying again.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast selection. Staff went beyond five stars.
Stayed 7 nights in Oct 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean and had all the extras you would need
Stayed 4 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms lovely, great breakfast great location
Stayed 6 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel quality food service second to none. Great location opposite beach
Stayed 7 nights in Sep 2025

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great friendly helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025