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Candlewood Suites West Springfield

Star Rating
2.5 out of 5

Information

Reviews

4.1 / 5Very Good
238 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Big E
    13 min walk
  • Popular Location
    Majestic Theatre
    3 min drive
  • Popular Location
    Eastern States Exposition
    5 min drive
  • Airport
    Hartford, CT (BDL-Bradley Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Studio Suite, 1 Queen Bed, Accessible, Bathtub (Mobility)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Studio Suite, 1 Queen Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Studio Suite, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Suite

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More details
  • Suite, 1 Bedroom, Non Smoking

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed
    More details
  • Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed
    More details

About this area

West Springfield

In the business district and near a train station, Candlewood Suites West Springfield is in an area with good shopping. Naismith Memorial Basketball Hall of Fame and Volleyball Hall of Fame are cultural highlights and Six Flags New England is a popular area attraction. Zoo in Forest Park and Education Center and Phelps-Hatheway House & Garden are also worth visiting.

What's nearby

  • Popular Location
    Big E - 13 min walk
  • Popular Location
    Majestic Theatre - 3 min drive
  • Popular Location
    MassMutual Center - 5 min drive
  • Popular Location
    Eastern States Exposition - 5 min drive
  • Popular Location
    Springfield Museums - 6 min drive

Getting around

  • Springfield Union Station - 5 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 24 min drive

About this property

Candlewood Suites West Springfield

Hotel in West Springfield with indoor pool and 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a coffee shop/café are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area. All 71 soundproofed rooms feature free WiFi and DVD players. Guests will find kitchens with refrigerators, ovens, stovetops, and microwaves. Limited housekeeping is available.
Candlewood Suites West Springfield offers 71 air-conditioned accommodations with DVD players and safes. 42-inch LED televisions come with premium cable channels and pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on weekdays only.
In addition to an indoor pool, Candlewood Suites West Springfield provides a spa tub and a 24-hour fitness center. The hotel offers a coffee shop/café. A 24-hour business center is on site.
A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, barbecue grills, and multilingual staff. Complimentary self parking is available on site.
Candlewood Suites West Springfield has designated areas for smoking.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 21

Special check-in instructions

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.

Pets

  • Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
  • Dogs only
  • 2 per room (up to 60 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 10:00 AM to 9:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Candlewood Suites Hotel West Springfield
  • Candlewood Suites West Springfield
  • West Springfield Candlewood Suites
  • Candlewood Hotel West Springfield
  • Candlewood Suites West Springfield Hotel
  • Candlewood West Springfield
  • Candlewood Suites West Springfield Hotel
  • Candlewood Suites West Springfield West Springfield
  • Candlewood Suites West Springfield Hotel West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • 1 coffee shop/café
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • DVD player
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Lockers available

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Fan
  • Linens

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Nearby things to do

Activities

4.1

Very Good

5 - Excellent
96
4 - Good
97
3 - Okay
30
2 - Mediocre
13
1 - Poor
2
4.3
Cleanliness
4.3
Service and Staff
3.6
Amenities
4.0
Property condition

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

The hallway and elevator are dirty, they do not clean them well, the rooms smell. The AC cover in my room is detached and dusty.

Stayed 3 nights in Aug 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Aug 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice place , short taxi to casino

    Stayed 1 night in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Our rooms had kitchens, full sized fridge, even a dishwasher! The beds were super soft which felt great to lay in, but not for the people who prefer a firm mattress. My back did hurt a little in the morning but their hot tub took care of that! Staff was friendly. I would definitely stay here again if I was going to the area. We went to six flags and the basketball hall of fame. There was a nice mall too. Each was only about 10 minutes away! Many solid chain restaurants minutes away. The last night we went to a restaurant called Cal’s ... Italian place. It was delicious and had a 4 course meal price fixed menu for Sunday and Monday nights for like $22!!!! We had a great trip!

    Stayed 3 nights in Aug 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The beds were comfortable and the room was clean. It was close to the casino

    Stayed 1 night in Aug 2019

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