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Best Western Springfield West Inn

2.5 star property

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Photo gallery for Best Western Springfield West Inn

A Best Western hotel with a modern design, featuring a large building with multiple windows and a well-lit entrance.
A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.
A restaurant with a counter, seating area, and various food and drink dispensers.
A gym with treadmills, elliptical machines, and weight benches.
A hotel lobby with a brown sofa, a reception desk, a wall-mounted TV, and a large plant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $112
$98 nightly
$112 total
Total with taxes and fees
Jul 26 - Jul 27

Explore the area

View in a map
429 Riverdale Street, West Springfield, MA, 01089
  • Place, Big E
    ‪10 min walk‬
  • Place, Majestic Theatre
    ‪17 min walk‬
  • Place, Connecticut River
    ‪19 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Accessible - 1 Queen, Mobility Accessible, Bathtub, Non-Smoking

A hotel room with a large bed, two bedside lamps, a television, and a window with curtains.

Accessible - 1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 double beds, nonsmoking

A hotel room with two beds, a nightstand with a lamp, a chair, and a window with curtains.

2 double beds, nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside lamps, a TV, and a window with curtains.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside lamps, a television, and a desk with a lamp.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a chair, a desk with a television, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Quality Inn West Springfield
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  • Pool
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3.5 out of 5, Good, 1,004 reviews
$101 nightly
The price is $115
Jul 21 - Jul 22
Total with taxes and fees
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About the neighborhood

West Springfield

Located in West Springfield, Best Western Springfield West Inn is a 1-minute drive from Connecticut River and 6 minutes from MassMutual Center. .This hotel is 3.4 mi (5.5 km) from Holyoke Mall and 3.6 mi (5.8 km) from Eastern States Exposition.

What's nearby

  • Big E - 10 min walk - 0.5 miles
  • Majestic Theatre - 17 min walk - 0.9 miles
  • Connecticut River - 19 min walk - 1.0 mile
  • North Riverfront Park - 2 min drive - 1.1 miles
  • Roberto Clemente Field - 3 min drive - 1.6 miles

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Cumberland Farms - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Best Western Springfield West Inn

Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 53 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room, great parking and great location. Would definitely stay there again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Madinakhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nerlande

Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room staff nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choices
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and jose at the front desk was very kind amd helpful and at the breakfast department he was great.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sheana

Liked: Property conditions & facilities
Most of the staff was great. At one point there was a gentleman in the lobby, laying on the chairs with his hand down his pants talking on his phone completely disgusting.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

PATRICIA

Liked: Cleanliness
Breakfast was fair. Furniture and mattress need to be replaced.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, breakfast, was good and fresh.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights From check in to breakfast everything was as great
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Perfect we will be back again for sure
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Mediocre in every way
Stayed 1 night in Apr 2026
Verified

6/10 Okay

LENORA

PARKING WAS FINE-DID NOT USE BREAKFAST
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Gerardo

Not too noisy and toilets to be working
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Every single worker was hospitable! I will definitely stay again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
The room was very clean. The decor was modern, the TV huge. The bath had no signs of long-term water use/damage. Bedside USB/charger outlets would have been nice. Breakfast was good, olentiful and varied. Breakfast wa
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Missed breakfast, but check-in and check-out were all pretty seamless. The facility is dated, but we'll taken care of. Front desk person visible at all times and friendly.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Best Western was disgusting. It was dirty, old, poorly maintained and gross to stay in. Do not book this hotel. I would love to get my money back because it was truly a terrible stay.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shuhfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good
Stayed 1 night in Oct 2025