Compare Hotels with Free Airport Shuttle in Southlake

" I went out for dinner and they lock me out of my room. I had to provide ID again to inter "

"If I could give them a 0, I would. It’s obvious that they are under new management. This used to be a nice clean reasonably comfortable hotel. The room was clean. But there seemed to be an issue with the AC and the halls and rooms were very humid. Had to ask for creamer for coffee two days in a row. None on coffee bar at any time. The part that gets them a 0 stars is after one night there, we left to go to a better hotel. And, they still tried to charge us for the week’s stay that we had originally booked. Even though, we personally went down to check out, the clerk could not assure us that we would only be charged for the one night. He kept saying he had to ask the manager if it could be refunded. This seemed fishy to us, so we contacted the credit card co to let them know we had left and not to approve any other charges. They tried to run it thru anyway about 4 days later after our initial stay woukd have ended. "

"Moxie restaurant is an embarrassment. Breakfast is limited. Staff has to be reminded to restock coffee, bread, etc. Coffee machine in the lobby is locked away after 12 noon. Overall good hotel but some things could’ve been more generous. "

"Great fun for kids. "

"Nice place. Great breakfast. "

"Great stay! Very comfortable and staff was wonderful. Only feedback is I did valet assuming that there would be a charger before heading home the next day. If I would have been there longer I would have had to drive to an offsite to charger. "