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Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

Property class: 4

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Photo gallery for Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

An aerial view of a resort with multiple buildings, a beach, and a pool area.
A beach scene with sun loungers, palm trees, and thatched umbrellas.
A beach with rows of blue lounge chairs and thatched umbrellas, a palm tree, and the ocean in the background.
A resort pool with a clear view of the ocean, palm trees, and a distinctive red building.
A restaurant with a chef performing a fire act, diners seated at tables, and a bar area in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi
The current price is $250
$204 nightly
$250 total
Total with taxes and fees
Nov 14 - Nov 15

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa 88
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Beachfront

A spacious living area with a dining table, chairs, a sofa, and a view of the ocean.

Suite, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Suite, 1 Bedroom, Ocean View

A hotel room with a dining area, a large window with curtains, a ceiling fan, and a decorative wall piece.

Suite, 1 Bedroom, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Suite, 2 Bedrooms, Beachfront

A couple relaxing on a balcony with a view of the ocean.

Suite, 2 Bedrooms, Beachfront

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Murphy Beds and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View

A balcony with a view of a pool and resort buildings, furnished with chairs and a table.

Suite, 2 Bedrooms, Ocean View

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Murphy Beds and 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Beachfront

A hotel room with two beds, a balcony, and a view of the ocean.

Junior Suite, 2 Double Beds, Beachfront

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

A hotel room with a bed, a desk, a chair, a television, and a large window with curtains.

Junior Suite, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

A hotel room with a large bed, a ceiling fan, a balcony with a view of other buildings, and a painting on the wall.

Premium Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Standard Room

A kitchen with wooden cabinets, a microwave, and a coffee maker.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

With a stay at Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive in Playa del Carmen (Corasol), you'll be within a 15-minute drive of Quinta Avenida and Playa del Carmen Main Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Playa 88 - 5 min drive - 1.6 miles
  • Guadalupe Church - 6 min drive - 2.0 miles
  • Gran Coyote Golf - 6 min drive - 1.4 miles
  • Mamitas Beach - 8 min drive - 2.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪La Laguna - ‬15 min walk
  • ‪Marley Coffee - ‬4 min drive
  • ‪Lizards Pool Bar & Terrace - ‬3 min drive
  • ‪La Toscana - ‬14 min walk
  • ‪Las Máscaras - ‬15 min walk

About this property

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a health club, a sauna, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, 4 hot tubs, and outdoor tennis courts.
Grab a bite to eat at the Kinokó, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Kinokó - Overlooking the garden, this diner serves dinner only. Reservations are required. Open daily.
Los Murales - Overlooking the garden, this family restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Palapa del Sol - This beach family restaurant serves breakfast, lunch, and dinner. Open daily.
Sol y Luna Grill - This poolside seafood restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Pizza Luna - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 009-046-001340/2026

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 951 out of 1701 reviews
Rating 8 - Good. 412 out of 1701 reviews
Rating 6 - Okay. 209 out of 1701 reviews
Rating 4 - Poor. 70 out of 1701 reviews
Rating 2 - Terrible. 60 out of 1701 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay! The staff was friendly and accommodating. I highly recommend eating at the steakhouse, the food was amazing!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, super clean, beach isn’t great but they are working on it
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has everything you need for a relaxing vacation, staff is very help-full, the food is excellent and it is beach front or of you don’t want to the beach it has 3 salt water pool and a kid pool to. Also it has restaurant for every one in the resort.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Beautiful resort and wonderful staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Everything clean friendly staffed
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family resort to stay at.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time in the pool and with excursions and entertainment
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, enjoy food, drinks and pools. Activities were a plus
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and the food was super good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a great family experience with royal hacienda. We stayed 4 nights and was amazing .
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, spacious rooms and large pools!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, especially the team at kids club!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ☺️place to visit and enjoy, especially with kids ☺️
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with wonderful staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and swim-up bar - food and cocktails have improved since our last visit two years ago!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful , I enjoy this vacation, hospitality food ,entertainment!
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hibachi style grill was fantastic. Staff was very friendly and helpful besides them trying to sell us on buying a suite or whatever that is about. rooms were kept clean, pools and bars were fantastic.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained resort. Extremely clean. Staff was very friendly and professional. A great choice for families.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Staff very friendly love that beach is close to pool
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing resort.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great on helping us out with our stay .The food was excellent breakfast lunch supper were All great.I liked the pool it was nice
Stayed 7 nights in Apr 2026