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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property

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Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Property video
Lobby
4 outdoor pools, pool umbrellas, sun loungers
Food and drink

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
$471
$384 nightly
$471 total
Total with taxes and fees
May 16 - May 17

Explore the area

View in a map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Place, Playa 88
    ‪5 min walk‬
  • Place, Punta Esmeralda Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for The Reserve Junior Suite Swim Up

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Junior Suite Nature View

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Junior Suite Nature View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Nature View

Junior Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, Nature View

9.8 out of 10
Exceptional
(39 reviews)
  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite, Nature View

Master Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Master Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Nature View

Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 839 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for The Reserve, Suite, Nature View

The Reserve, Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve, Suite, Nature View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Suite Swim Up

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Suite Swim Up

  • 839 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Master Suite Nature View

The Reserve Master Suite Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Master Suite Nature View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Master Suite Swim Up

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(1 review)
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla | Egyptian cotton sheets, premium bedding, down comforters, minibar

Roulette Room Playa del Carmen or La Perla

9.0 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedrooms Master Suite

Two Bedrooms Master Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Two Bedrooms Master Suite

  • Garden view
  • 1980 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds

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Exterior detail
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  • Pool
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Total with taxes and fees
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About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Luis Donaldo Colosio), Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is within a 10-minute drive of Mamitas Beach and Quinta Avenida. .This beach property is 2.4 mi (3.9 km) from Quinta Alegría Shopping Mall and 7.9 mi (12.7 km) from Río Secreto.

What's nearby

  • Playa 88 - 5 min walk - 0.3 miles
  • Punta Esmeralda Beach - 11 min walk - 0.6 miles
  • Mamitas Beach - 3 min drive - 1.1 miles
  • Quinta Avenida - 3 min drive - 1.4 miles
  • Playa del Carmen Main Beach - 4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Hadar - ‬1 min drive
  • ‪Sunset Grill - ‬4 min walk
  • ‪Capella - ‬3 min walk
  • ‪illy cafe - ‬3 min walk

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 393 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Sal Steak Cave, one of the property's 14 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 15 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 25005 square feet (2323 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
Sal Steak Cave - Onsite fine-dining restaurant.
Capella - Onsite restaurant. Open daily.
Kanna Beach Club - Onsite bar. Open daily.
The Lunch Box - Onsite restaurant. Open daily.
Tori - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkeling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (25,005 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Elevator (39 inch wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 111.44 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Holly, Seattle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this resort are above and beyond fantastic! Carlos (concierge) and Christopher (beach attendant) at the Reserve were some of our favorites but they were all amazing!
Stayed 7 nights in Jan 2026

10/10 Excellent

John Chung-Chi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing experience during my stay there
Stayed 5 nights in Jan 2026

10/10 Excellent

Amaranta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Lillie S

Liked: Cleanliness
Stayed 6 nights in Jan 2026

10/10 Excellent

Mona El

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and the housekeeper Bianca was the BESTT!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at La Paradisus Adults only. From the beautiful lobby to the delicious food - it is one of the nicest resorts I’ve been to - compatible to the Royal Hideaway and Excellence. Service was excellent and the cleaning ladies were so so great. The only feedback I’d give is that I should have been informed that some restaurants were on the family side. I did not enjoy the Italian restaurant because it was way way too loud with kids. More on this when booking my reservations would be useful. Also I missed most of the fun activities because the tv screens were never updated for the adults only and when I would scan in the adults only actives never showed . This was very very disappointing as a solo traveller . Next time a printout for the week on the room I would want -
Stayed 5 nights in Dec 2025

10/10 Excellent

Matthew D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and clean, but it was very cold
Stayed 7 nights in Dec 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable. The rooms were very clean, well maintained and house keeping staff were prompt to cleanup every day. The dining options were also good. Some of the restaurants like Flora could do with an actual Mediterranean menu since it was advertised as such. The staff was very hospitable and responsive. We really enjoyed and stay. Thanks.
Stayed 4 nights in Jan 2026

10/10 Excellent

James

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great energy at pool loved the entertainment at sports bar beautiful beach
Stayed 7 nights in Jan 2026

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, amenities
The rooms were pristine, the service was even better than expected! Best vacation in the country!
Stayed 9 nights in Dec 2025

4/10 Poor

Yessenia Bahena

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, this resort did not meet our expectations, especially considering we stayed during Christmas and New Year’s and paid extra for an upgrade to The Reserve, which was not worth the money. The Reserve area was just as quiet and uneventful as the rest of the resort, with no meaningful perks to justify the added cost. The biggest issue was the lack of entertainment and overall energy. The resort was not lively at all, even on New Year’s Eve. The DJ with the violin played repetitive, boring music, and the vibe felt forced rather than celebratory. They even charged for tables to enter the New Year’s event, yet failed to create a fun or festive adult-only celebration, which is what we expected for an adults-focused resort experience. Service throughout the stay was very slow, and the hotel felt clearly understaffed. Employees were constantly approaching us to attend breakfast presentations for the Circle membership, which became annoying and disruptive — if guests are interested, they should be able to ask on their own. Cleanliness was also an issue. Several restrooms around the resort were dirty, and some restaurant bathrooms had an overwhelming amount of artificial fragrance, which was unpleasant. The only real positive was that the resort is pet-friendly, and that part of the experience was great for our dog. Unfortunately, for us, the stay quickly became boring and frustrating. We would not recommend this resort to anyone looking for a lively atmosphere.
The inly great thing was that my dog had no restrictions throughout the resort.
Stayed 7 nights in Dec 2025

6/10 Okay

Chunghyun

Traveled with partner
Liked: Cleanliness, amenities
The hotel is older but housekeeping was consistently excellent. However, front desk and restaurant staff communication was poor. We experienced repeated confusion over reservations confirmed by concierge, and the attitude at the front desk during check-out was unprofessional. This significantly impacted our final impression.”
Stayed 7 nights in Dec 2025

10/10 Excellent

Kristina, Wasilla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second time at the resort and it's the best!!! The staff and the food is amazing, the rooms are clean and the property is gorgeous! Highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Reg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service and food quality were amazing. Have never had better service
Stayed 5 nights in Dec 2025

10/10 Excellent

Arya, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Yisleidy

Stayed 4 nights in Dec 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities
Hotel was huge and great the only problem all the extra charges when its suppose to be all exclusive not all restaurants are included
Stayed 5 nights in Dec 2025

8/10 Good

michael, Potomac

Paradisus la perla is a very nice hotel on the beach with mangroves . The hotel staff are outstanding. The choices of restaurants are also good. The beach has rocks in some areas making it not an ideal beach but overall was clean with minimal seaweed. There are many activities but night entertainment could be improved. The reserve concierge option makes reserving easier but not sure if it's worth the upgraded cost. The food was good for an all inclusive but the wine etc were not that good. The hotel is starting to show its age so renovations would help. I would definitely start bye we
Stayed 7 nights in Dec 2025

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic time! We cannot find any faults with the resort. Everything was simply wonderful from the service to the amenities. I highly recommend it!
Stayed 6 nights in Dec 2025

10/10 Excellent

Mayra M Zamudio

Traveled with partner
Liked: Cleanliness, property conditions & facilities
El servicio del bar por Gerson y Jesús
Stayed 3 nights in Dec 2025

10/10 Excellent

shela

Stayed 7 nights in Dec 2025

10/10 Excellent

Jeremiah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing and excellent amenities
Stayed 4 nights in Dec 2025

10/10 Excellent

Shreya

Stayed 6 nights in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Parfait comme hôtel
Stayed 5 nights in Dec 2025