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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sundeck
View from property
Lobby sitting area
Indoor wedding
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$375
$308 nightly
$375 total
Total with taxes and fees
Feb 3 - Feb 4

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Place, Gran Coyote Golf
    ‪8 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.8 out of 10
Excellent
(8 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Romance Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

9.2 out of 10
Wonderful
(126 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

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$364 nightly
The price is $444
Jan 20 - Jan 21
Total with taxes and fees
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About the neighborhood

Playa del Carmen

With a stay at Ocean Maya Royale - Adults Only - All Inclusive in Playa del Carmen (Riviera Maya), you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. .This all-inclusive property is 5.3 mi (8.5 km) from Maroma Beach and 7.9 mi (12.8 km) from Playa del Carmen Main Beach.

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 1.8 miles
  • Gran Coyote Golf - 8 min drive - 4.0 miles
  • Tres Rios Ecopark - 9 min drive - 2.2 miles
  • 28 de Julio Square - 11 min drive - 5.5 miles
  • Playa Xcalacoco - 12 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Black & White - ‬7 min drive
  • ‪El Charro - ‬2 min walk
  • ‪Jaal-Ha - ‬8 min drive
  • ‪La Hacienda - ‬3 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at La Hacienda, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 2013 square feet (187 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1695 out of 2755 reviews
Rating 8 - Good. 626 out of 2755 reviews
Rating 6 - Okay. 256 out of 2755 reviews
Rating 4 - Poor. 87 out of 2755 reviews
Rating 2 - Terrible. 91 out of 2755 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on staff was very friendly! Plenty of things to do around the clock, whether you want to stay up and party or get up early and exercise. Their section of the beach was great. Quiet pool and party pool option. All the restaurants were delicious, And the buffet had a lot of great options. A great affordable experience - highly recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing and very friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Savannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, good staff, safe resort, beautiful pools and bars.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Dat Phat

Liked: Cleanliness, amenities
Yes pool was good.
Stayed 5 nights in Oct 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was good, but there were definitely a few areas that could be improved. Communication at check-in was lacking, esp considering we paid extra to upgrade to Privilege. One of the travel desk reps gave us misinformation about jet skis being available at the hotel. We found them ourselves at the end of the beach. The food was about what you’d expect at an all-inclusive resort — not better or worse than others. That said, we did receive great service from the wait staff throughout our stay. be prepared to tip everyone who serves you; that’s simply how it works at most AI’s in Mexico. The room was nice & clean, but extremely cold & it seemed like the thermostat didn’t do anything to control the temperature. The Privilege upgrade was decent overall. I’m not sure the butler service is worth the extra cost, though the butlers themselves were very kind & helpful. The separate Privilege restaurant & designated seating areas by the pool & beach were a nice touch & added to the experience. One thing I appreciated is that this isn’t a timeshare property, so there was no hassle from anyone trying to sell you something. The nightly entertainment was okay — they cater to a certain crowd w/mostly EDM/techno music. It keeps the energy up but leaves out those who prefer variety. I’ve seen better shows at other resorts. The spa was small but nice. All in all, it wasn’t a bad stay, but with so many great places to choose from in Mexico I’d try somewhere else next time.
Bedroom
Bathroom
Living area
Free bottle of wine and treats at check in with Expedia/privilege
Stayed 5 nights in Oct 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Dated
Stayed 4 nights in Oct 2025

10/10 Excellent

Jacquelyn Raquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time getting a massage! It was amazing at their spa! I highly recommend and they have deals! Relaxing and the staff treated us well. I loved Ocean Maya Royale! Definitely amazing for an all inclusive resort for adults! The drinks were delicious and food was delicious. They also offer tour excursions which my husband and I did. Prepare for a tour with water, a charger, a back pack, swimwear, sandals, snacks, and mosquito repellent. Bring mosquito repellent to the resort too. I love the little animals roaming around. They are harmless. All the staff were nice and welcoming. They accept tips in dollars and pesos. The ice cream bar by the pool was nice and they also have a pool bar. If seaweed doesn’t bother you (depends on season, we went in October) then I highly recommend the beach. It’s walkable. The water is neutral and warm temperature. The sand is soft. For our honeymoon, it was such a perfect vacation for our first time outside the USA. We felt safe too!
Lobby
Room
Patio area outside lobby
Pool 1
Stayed 5 nights in Oct 2025

10/10 Excellent

Lynise Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

jinell

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely enjoy this property again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Butch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well maintained daily. The staff was very helpful and very friendly. The different restaurants and themed nights made the food more even better.
Stayed 6 nights in Oct 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean property
Stayed 7 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, its definitely not the Hyatt Zillara but it is very good. The property is a bit dated, however, it is very well kept and the staff is awesome. The restaurants could use a few more servers. Overall, i rate it 8/10.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tamaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very friendly staff.
Stayed 11 nights in Oct 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Malissa

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and the property is small. The staff keeps me coming back. Kendall, Margarita with the cenote tour, Jorge, Cheeky Baby, Manuel, Eber, Octavio and so many others!
Stayed 7 nights in Oct 2025

8/10 Good

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2025

10/10 Excellent

Nira

Stayed 4 nights in Sep 2025

10/10 Excellent

Alex, East Orange

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. The food was good. The staff is very nice and welcoming. The rooms were nice and big. The pool area and beach is nice. A lot of activities they have to keep you occupied in your stay there. Other great activities you can pay for. All in all great vacation! Would love to go again!
Stayed 4 nights in Oct 2025

6/10 Okay

Paula Jean

Stayed 6 nights in Sep 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The privalage benefits were outstanding and the staff were all awesome. We spent a week for our honeymoon and it was perfect. Im definitely looking forward to going back again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Golan

Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Oct 2025

8/10 Good

Maitripal

Stayed 8 nights in Oct 2025