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Iberostar Selection Paraíso Maya Suites - All Inclusive

Property class: 4.5

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8 outdoor pools, pool umbrellas, sun loungers
Property video
Lobby
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Paradise Beach
    ‪8 min walk‬
  • Place, Playa Paraiso Golf Course
    ‪10 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Garden view
  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

  • Garden view
  • 667 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

8.8 out of 10
Excellent
(41 reviews)
  • Garden view
  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

8.0 out of 10
Very good
(9 reviews)
  • Garden view
  • 667 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

  • Garden view
  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Iberostar Selection Paraíso Maya Suites - All Inclusive is by the ocean, a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach. .This all-inclusive property is 10.9 mi (17.5 km) from Ojo de Agua Beach and 12 mi (19.3 km) from Punta Esmeralda Beach.

What's nearby

  • Paradise Beach - 8 min walk - 0.5 miles
  • Playa Paraiso Golf Course - 10 min walk - 0.5 miles
  • Nicklaus Design Golf Course - 17 min walk - 1.0 mile
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 2 min drive - 0.7 miles
  • Maroma Beach - 8 min drive - 3.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪La Laguna - ‬1 min walk
  • ‪Alberca - Pool - Bar - ‬9 min walk
  • ‪Restaurante La Plaza - ‬2 min walk
  • ‪La Fuente -Lobby Bar - ‬3 min walk
  • ‪Star Café - ‬2 min walk

About this property

Iberostar Selection Paraíso Maya Suites - All Inclusive

Iberostar Selection Paraíso Maya Suites - All Inclusive offers 434 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 8 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 434 air-conditioned rooms featuring free minibar items. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 8 outdoor pools or 2 hot tubs. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at La Pagoda, one of the property's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 8 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and a meeting room. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
La Pagoda - This buffet restaurant serves lunch and dinner.
La Marina - This restaurant serves dinner only. Reservations are required. Open daily.
Bistró L'Etoile - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
El Rancho - This steakhouse serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (some restrictions)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • 20 restaurants
  • 8 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistró L'Etoile
  • El Rancho
  • La Marina
  • La Pagoda

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 8 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Health club
  • Kayaking
  • Lazy river
  • Nightclub
  • Optional golf privileges
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing

Family friendly

  • 8 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Iberostar Paraiso Maya
Iberostar Maya Paraiso
Iberostar Paraiso Maya
Iberostar Paraiso Maya All Inclusive
Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya Playa del Carmen
Maya Iberostar
Paraiso Maya
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
Iberostar Riviera Maya
Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen
Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya All Inclusive
Iberostar Selection Paraíso Maya All Inclusive

Iberostar Selection Paraíso Maya Suites - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

McKenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Julija, Ocean City

Stayed 6 nights in Mar 2025

10/10 Excellent

Stefanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good not great and you have to pay attention to when each restaurant opens and closes closely. Amazing property and service and it very spread out so it doesn’t feel crowded.
Stayed 5 nights in Dec 2025

8/10 Good

BRANDI, Mesquite

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was pretty clean for being a busy resort. Food choices were decent although the few restaurants onsite that require reservations, definitely need to make in advance before you arrive. Staff is friendly and the drinks were good. Close to the beach and great swimming areas. Pools were nice and the onsite entertainment was fun.
Stayed 7 nights in Dec 2025

10/10 Excellent

Mengtian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great beach front, lots of pools, most restaurants were excellent and well above average compared to other resort all inclusives. our ac was finicky but not a deal breaker. try to get a room on the second floor to avoid disturbances. service was great and friendly. perfect for families.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kim Dela

Liked: Cleanliness, staff & service, property conditions & facilities
Great ameni
Stayed 6 nights in Dec 2025

8/10 Good

Ezekiel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent cleaning crew exceptional entertainment crew food wasn’t quite as good as last year but it was still above the average all inclusive resort. Drinks were decent all the way around… pool/beach wait staff slower service than average but not bad at all… shows were top notch every night!
Stayed 10 nights in Dec 2025

10/10 Excellent

Peyton

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would come back again!
Stayed 7 nights in Dec 2025

8/10 Good

Monica C

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service is very good, the rooms and the hotel are very clean, the buffet is the only thing I didn't find very good; I would give it a 7 rating.
Stayed 4 nights in Dec 2025

6/10 Okay

Travis

Traveled with group, Traveled with family
Liked: Cleanliness
Food was only ok, also had a few get sick while we were there. Plus had an issue with booking through expedia and having a clear description of the age for a child, the confirmation email was even worse that mad it sound like a kid was an extra item with no guarantee they could stay with you on the same property. Then the cuatomer service was just a run around after the fact showing the issue how expedia was not updating the price correctly on its site. The staff, were very nice, and the resort was clean, the beach had some rocks in the water which kinda sucked and dangerous. Overall it was good but not great.
Stayed 5 nights in Nov 2025

10/10 Excellent

Gary, Toronto

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, food.
Stayed 6 nights in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Olga

Stayed 6 nights in Nov 2025

10/10 Excellent

Tammy Anne, Courtice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and so clean. So many things for kids and adults to do. Beach is one of the best we’ve experienced in Riviera Maya. Highly recommend and we will be back as well.
Stayed 6 nights in Nov 2025

10/10 Excellent

Alexey

Liked: Cleanliness, amenities, property conditions & facilities
Great place and service
Stayed 3 nights in Nov 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned every day and beverages was restocked. Rooms were a little dated, shower was small and did not have the shorter shower only rain shower. The view was not great. Pool was big but could of been heated a little. Activities were good at the pool. Lazy river was freezing not relaxful. Definitely a resort for families geared towards kids. Food was mediocre not great at all definitely have had better but good enough to eat. Star cafe was great for snacks and coffee. I loved all the animals and the mayan culture designs throughout the property. Nightly entertainment was okay loved the circus show.
Stayed 4 nights in Nov 2025

8/10 Good

Sharon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay and the family had a great time. Pools were amazing and staff/service amazing. Food great at the al a carte restaurants and buffets average but good choices. Room clean but room service food not so great.
Stayed 6 nights in Oct 2025

8/10 Good

Mariusz

Traveled with family
Liked: Amenities
Great resort, rooms are dated and need update but the rest was great.
Stayed 8 nights in Oct 2025

8/10 Good

Ryan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
PROS: * Incredible facilities. Well maintained, clean, and visually spectacular to the Maya theme. * No reason to leave the resort: Great diversity of restaurants, planned activities, and things to do between the theatre, play areas for kids pool, spa, sports bars, and beach. * Very well integrated with nature and fantastic commitment to sustainability. You can see lots of peacocks and coati's walking around. No plastic bottles, and good conservation practices. * Genuinely helpful staff who try to make sure your experience meets your expectations with all the powers available to them. Special mention to Sara, Maria, and Yomira who worked with me to resolve all challenges. They were really great! *Rooms are spacious, clean and have lots of amenities including free mini-bar (restocked once per day), hot/cold water, ironing board, and air conditioning. Laundry Service and room service available for small fees. CONS: * The Iberostar App is a key tool used for navigation and loading your hotel credits. For the duration of my stay, it didn't work as it was supposed to. Concierge needed to give me manual coupons to compensate for the app not loading the discount codes. * Questionable scheduling for Expedia exclusive benefits. The complementary bottle of wine that came with this package was delivered on the evening of day 4 of our 5-day trip, despite me asking for it since checking-in. Make sure to request it be available upon arrival when checking in to avoid this issue.
Stayed 4 nights in Oct 2025

10/10 Excellent

Arcelia, Forney

Stayed 3 nights in Jul 2025

8/10 Good

Alexis, Miami

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 7 nights in Oct 2025

8/10 Good

Dustin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and clean beach
Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful and very well taken care of. Spotless.
Stayed 5 nights in Oct 2025

10/10 Excellent

Paulina P

Stayed 4 nights in Oct 2025

8/10 Good

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia VIP perks were not honored during my visit. Other than that, really good experience.
Stayed 4 nights in Sep 2025