- Additional gratuities accepted
- All meals included
- Yoga classes/lessons included
Event facilities measuring 1000 square feet (93 square meters) include conference space. This Mediterranean hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
Aventura Mexicana Hotel has designated areas for smoking.
With a stay at Aventura Mexicana, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 8 minutes by foot from Mamitas Beach. This upscale hotel is 0.4 mi (0.6 km) from Playa del Carmen Main Beach and 6 mi (9.7 km) from Xplor Theme Park.
Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a picnic area.
Satisfy your appetite at Freaky Tiki Bar & Grill, a restaurant which features a bar/lounge and a garden view. A complimentary on-the-go breakfast is served daily from 7:30 AM to 11:00 AM.
Aventura Mexicana features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
Event facilities measuring 1001 square feet (93 square meters) include conference space. This Mediterranean hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
Aventura Mexicana has designated areas for smoking.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Aventura Mexicana offers 49 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 36-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
A complimentary on-the-go breakfast is served each morning between 7:30 AM and 11:00 AM.
Freaky Tiki Bar & Grill - Overlooking the pool and garden, this restaurant serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
2 outdoor swimming pools are on site along with a children's pool.
Guests under 17 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, and Swedish massages.
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers an aduls only area and a family area.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 17
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
No gap period between guest stays
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pool access available from 8:00 AM to 11:00 PM.
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.