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HeartSong Lodge & Resort

3.5 star property

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Exterior detail
Lobby sitting area
Front of property
Children's activities
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
$188
$167 nightly
$188 total
Total with taxes and fees
Mar 4 - Mar 5

Explore the area

View in a map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Place, Dollywood's Splash Country
    ‪9 min walk‬
  • Place, Parrot Mountain and Gardens
    ‪5 min drive‬
  • Place, Dollywood
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony | 1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

10.0 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Mar 4 - Mar 5
Total with taxes and fees
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About the neighborhood

Pigeon Forge

Located in Pigeon Forge, HeartSong Lodge & Resort is in a national park, a 5-minute drive from Dollywood's Splash Country and 8 minutes from Dolly Parton's Stampede Dinner Attraction. .This family-friendly hotel is 2.9 mi (4.6 km) from Dollywood and 3.6 mi (5.8 km) from LeConte Center at Pigeon Forge.

What's nearby

  • Dollywood's Splash Country - 9 min walk - 0.5 miles
  • Goldrush Stables - 14 min walk - 0.8 miles
  • Rocky Top Mountain Coaster - 4 min drive - 1.7 miles
  • Parrot Mountain and Gardens - 5 min drive - 2.3 miles
  • Dollywood - 6 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬8 min drive
  • ‪Sweet Shoppe Candy Kitchen - ‬10 min drive
  • ‪Burger King - ‬9 min walk

About this property

HeartSong Lodge & Resort

HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 302 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
HeartSong Lodge & Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Splash pad
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 302 out of 345 reviews
Rating 8 - Good. 27 out of 345 reviews
Rating 6 - Okay. 12 out of 345 reviews
Rating 4 - Poor. 1 out of 345 reviews
Rating 2 - Terrible. 3 out of 345 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

6/10 Okay

Crystal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Ticketing/Janitorial/Restaurant/Overnight/Activities/Select few daytime staff were courteous, professional, knowledgeable, honest & hospitable. I would not recommend more than a 4 night stay nor expect compensation for inconveniences on hotels behalf.
Stayed 5 nights in Nov 2025

6/10 Okay

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities
This room are not design for hearing accessible for our needs due to no doorbell/knock flasher, no fire strobe lights even though it was booked as hearing accessible room. Also, the housekeeping team missed room service after I requested through text message. "Hearing Accessible
Stayed 3 nights in Nov 2025

8/10 Good

Samrat

Had a wonderful stay, clean room, helpful staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities
Great place to stay.. Super clean. Lots of thing on the premise to eat and do. Really nice employees. Fire pits outside to sit at after hours.
Stayed 1 night in Nov 2025

10/10 Excellent

Edria

Stayed 3 nights in Nov 2025

10/10 Excellent

susan, Ringgold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort food fun relaxing and live music during the day only improvement live music at night would be great
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fine
Stayed 1 night in Nov 2025

10/10 Excellent

Myra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So perfect!
Stayed 2 nights in Nov 2025

8/10 Good

Kenny

Liked: Cleanliness, amenities, property conditions & facilities
Nice.Clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful. Staff was very friendly and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

DONNA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and welcoming. The hotel was beautiful. Lots of activities and the amenities were great.
Stayed 2 nights in Oct 2025

2/10 Terrible

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Ray

Stayed 2 nights in Nov 2025

10/10 Excellent

Seungil, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Nov 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing lodge!!! We will stay here again, highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME PLACE!
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the best place to stay in Pigeon Forge!
Stayed 3 nights in Oct 2025

6/10 Okay

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Room small, lacked any furniture besides beds and desk. Below expectations for price paid.
Stayed 2 nights in Oct 2025

8/10 Good

Elvir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and so clean! One of the nicest hotels I've ever stayed in!
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Stayed 4 nights in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities
Five stars all the way! Clean, neat, pleasant staff, an experience that at times amazed us.
Stayed 3 nights in Oct 2025

10/10 Excellent

Farrah

Stayed 2 nights in Oct 2025