Hotel Milano

2.0 star property

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Photo gallery for Hotel Milano

Panoramic Suite, City View | Premium bedding, memory foam beds, free WiFi, bed sheets
Panoramic Suite, City View | Terrace/patio
Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets
Front of property
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$244
$224 nightly
$244 total
Total with taxes and fees
Feb 9 - Feb 10

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • City view

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Standard Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

Signature Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

Honeymoon Suite, 1 King Bed, City View

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

Executive Suite, City View

  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • City view

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Panoramic Suite, City View

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

Similar properties

About the neighborhood

San Juan

With a stay at Hotel Milano in San Juan (Old San Juan), you'll be a 3-minute walk from Port of San Juan and within a 5-minute drive of Sheraton Casino. .This hotel is 2.2 mi (3.6 km) from Condado Beach and 2.9 mi (4.7 km) from Puerto Rico Convention Center.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Castillo de San Cristobal - 3 min walk - 0.2 miles
  • Port of San Juan - 4 min walk - 0.2 miles
  • Catedral Basilica Menor de San Juan Bautista - 5 min walk - 0.3 miles

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Mojito's Restaurant - ‬3 min walk

About this property

Hotel Milano

Hotel in San Juan, 3-minute walk to Port of San Juan
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 31 air-conditioned rooms featuring espresso makers and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 02-79-193983

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 138 out of 200 reviews
Rating 8 - Good. 33 out of 200 reviews
Rating 6 - Okay. 14 out of 200 reviews
Rating 4 - Poor. 8 out of 200 reviews
Rating 2 - Terrible. 7 out of 200 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice rooms. Some wasted space with the long hallways
Stayed 1 night in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed to tour the old town and a variety of handy eateries
Stayed 1 night in Oct 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very modern look. Comfy bed
Stayed 2 nights in Oct 2025

10/10 Excellent

Liony

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave in the room will be perfect for the guests
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was well located with good options to do around it
Stayed 1 night in Oct 2025

10/10 Excellent

Donna L

Stayed 1 night in Oct 2025

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need carpet in room for warmth on feet and help with sound noise
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice new hotel! We had a room without a window but we slept great! They include a “resort fee”. Not sure what that means but it was included in the price, which was super affordable for a nice place. All new tile and comfy bed. The location is awesome for old town San Juan
Stayed 1 night in Oct 2025

10/10 Excellent

Lorna

Stayed 1 night in Oct 2025

10/10 Excellent

Juliana

Traveled with partner
Great Hotel
Stayed 3 nights in Sep 2025

4/10 Poor

Kelly

Traveled with family
Disliked: Staff & service, room comfort
My recent stay at this property was disappointing. The room lacked windows, desks, or chairs — the only seating option was the bed. The $35 daily resort fee offered minimal value, providing access only to two small lobby recliners, an ice machine, and a water refill station. There were no refreshments or snacks available for purchase, and the daily housekeeping service was inconsistent at best. Additionally, the lobby had an unpleasant odor throughout my stay. While the front desk staff were friendly, they were often unavailable. The location is walkable to several nearby attractions, though not to the beach. Overall, I would only recommend this hotel for a one-night stay if you do not require amenities or comfort beyond the basics.
Stayed 4 nights in Sep 2025

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excelente. I loved!
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Very clean and spacious room
Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Hotel was clean. My room had 0 windows. But it also was clean. The Hotel scams their patrons by adding an additional 38 dollars for up keep of old san Juan . Sometimes Hotel's add a resort fee for the pool towels and so forth. But this place had 0 amenities. It was just a basic room . I will never stay their again. These owners are scam artist. Expedia needs to block them from the site
Stayed 1 night in Sep 2025

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good and location was great. Although they have a $35 additional fee
Stayed 1 night in Sep 2025

10/10 Excellent

MARIBEL

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Clayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to explore Old San Juan
Stayed 2 nights in Sep 2025

6/10 Okay

Pedro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff service
Stayed 1 night in Sep 2025

10/10 Excellent

Sheyla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Se encuentra en un área céntrica para disfrutar de San Juan
Stayed 1 night in Aug 2025

10/10 Excellent

Breana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Milano is placed in a great area, me and my mate was able to walk to pretty much everything, food, shopping, bars, and local convenience stores. The staff were very friendly and helpful, we were even given complimentary umbrella for the rain. I really appreciate the hospitality, I would definitely recommend others to stay here. I felt safe and everyone in the area was very welcoming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Sep 2025