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Ciqala Suites Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Ciqala Suites Hotel

A rooftop terrace with a pool, seating area, and city views at dusk.
Front of property
A rooftop terrace with a view of the city at night, featuring a lounge area with a sofa, chairs, and tables.
A modern dining area with a bar, a buffet setup, and a person preparing drinks.
A reception desk with a stone wall background, a nameplate reading "CIQALA", and a modern, illuminated aquarium feature.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $171
$157 nightly
$171 total
Total with taxes and fees
Sep 1 - Sep 2

Explore the area

View in a map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Place, Sheraton Casino
    ‪10 min walk‬
  • Place, Distrito T-Mobile
    ‪13 min walk‬
  • Place, Puerto Rico Convention Center
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

A neatly made bed with white linens and a dark headboard, flanked by nightstands with lamps, in a room with patterned red curtains and a view through a window.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A neatly made bed with white linens and a grey throw, a bedside lamp, a window with curtains, and a wall-mounted air conditioner.

Suite, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

A bedroom with a bed, bedside table, lamp, wardrobe, and a sofa.

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(19 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for The Signature Suite

A hotel room with a large bed, a nightstand with a lamp, a chair, and an air conditioning unit.

The Signature Suite

8.4 out of 10
Very good
(12 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

A hotel room with a bed, a desk, a sofa, and two windows with blinds.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite

A bedroom with a dark wooden bed, white bedding, two bedside tables with lamps, and a view of the city through windows.

Presidential Suite

7.8 out of 10
Good
(8 reviews)
  • 1700 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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About the neighborhood

San Juan

Located in San Juan (Santurce), Ciqala Suites Hotel is within a 15-minute walk of Puerto Rico Convention Center and Pan American Pier. .This hotel is 0.6 mi (1 km) from Distrito T-Mobile and 1.4 mi (2.2 km) from Casino del Mar at La Concha Resort.

What's nearby

  • Sheraton Casino - 10 min walk - 0.6 miles
  • Distrito T-Mobile - 13 min walk - 0.7 miles
  • Puerto Rico Convention Center - 13 min walk - 0.7 miles
  • Coca-Cola Music Hall - 15 min walk - 0.9 miles
  • Condado Beach - 2 min drive - 1.0 mile

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Jamón Jamón - ‬7 min walk
  • ‪Los Pinos Cafe - ‬7 min walk
  • ‪Gustos Coffee Co. - ‬9 min walk
  • Éter Rooftop & Lounge
  • ‪Casita Miramar - ‬6 min walk

About this property

Ciqala Suites Hotel

Ciqala Suites Hotel offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 33 individually decorated guestrooms, featuring microwaves and minibars. Your memory foam bed comes with premium bedding. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy Caribbean cuisine at Our SP Floor Lounge, a poolside bar/lounge where you can take in the pool view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 35 for adults and USD 35 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Ciqala Suites Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 534 out of 1007 reviews
Rating 8 - Good. 217 out of 1007 reviews
Rating 6 - Okay. 106 out of 1007 reviews
Rating 4 - Poor. 63 out of 1007 reviews
Rating 2 - Terrible. 87 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was very friendly
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in 3bdrm it was large and comfortable. Restaurant on property was amazing!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and convenient breakfast served directly to the room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ohret

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, Nice location. Needs a little maintenance like the bathroom walls not painted but overall very good stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Staff friendly and customer service great.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jaidene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not hesitate, go ahead and book this hotel! Excellent property and courteous staff! It was a last minute booking for one night and it met all my expectations of my short stay.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Royce

Liked: Cleanliness, amenities, property conditions & facilities
room very nice and clean, staff good, breakfast in bed!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Tasha

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, wonderful breskfast
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff very friendly
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Barbara

Staff were friendly, helpful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views from rooftop restaurant, great service and very friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were very clean… House keeping always available and respectful of our belongings… The breakfast was very nice … text was sent day you place your order the night before and it was brought to your room within the hours of 7-9 am all included. We will most definitely stay again…oh and the roof top few and pool was exceptionally nice 5 star … we stayed pen house level.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Gleny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect, we arrived early and they help us with that. Room was always super clean and the kitchen was perfect. The breakfast was exquisite and punctual. The view from the Rooftop was impressive. The pool was nice with a beautiful view to city. Employees were very kind and helpful. See you next year!!!
I love the view!
Breakfast my favorite!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Excellent views
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

LaKwanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small pool area. There were shopping nearby and restaurants as well
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only can say that when I go back to PR we defenally going back and stay at ciqala. We love it.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Very nice team, room clean and convenient
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities
The hotel staff was very polite and accommodating. Breakfast was very good and included. The property needs a little updating snd the room looked clean. There is a rooftop restaurant, bar and the food was delicious and ambience was very nice.
Roof top view
Churrasco and mamposteado rice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

FERNANDO

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast, exelent front desk atention
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Front desk staff were great. A wonderful place to stay and I plan to return.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Gaurav

Liked: Cleanliness, property conditions & facilities
The location is great. Breakfast is just fine but repetitive. Staff is friendly. Swimmable beaches and restaurants on walkable distances.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and professional staff. Clean rooms. Breakfast service in the morning was great!
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Thomas Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Decent property but we did not like the location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, employees and also the suite. I'll be back soon
Stayed 1 night in Feb 2026