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3.3 of 5 guest rating
Room type Options Nightly price Book
Luxury Studio Suite, 1 Queen Bed
419 square feet
1 Queen Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Presidential Suite
1700 square feet
1 King Bed and 2 Queen Beds
Room sleeps 6 guests
(up to 2 children)
Select dates to see price
Luxury Suite, 1 Bedroom
500 square feet
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
The Signature Suite
419 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 Queen Bed, City View
310 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Suite
800 square feet
1 King Bed and 1 Double Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star San Juan hotel in Santurce, near Puerto Rico Convention Center

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Laundry facilities

Located in San Juan (Santurce), CIQALA Luxury Suites is within a 15-minute walk of Puerto Rico Convention Center and Sheraton Casino. This 4-star hotel is 1.3 mi (2.1 km) from Condado Beach and 1.4 mi (2.2 km) from Casino del Mar at La Concha Resort.

Make yourself at home in one of the 34 individually decorated guestrooms, featuring microwaves and minibars. Your memory foam bed comes with premium bedding. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Enjoy Caribbean cuisine at Our SP Floor Lounge, a poolside bar/lounge where you can take in the pool view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a bar/lounge and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. Onsite covered self parking is complimentary.

CIQALA Luxury Suites is a smoke-free property.

  • Daily
  • Number of outdoor pools - 1
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Free beach shuttle
  • 24-hour front desk
  • Beach umbrellas
  • Covered parking
  • Free breakfast
  • Tours/ticket assistance
  • Year Built - 2010
  • Free self parking
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Free cooked-to-order breakfast
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Pool umbrellas
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 34
  • Television in common areas
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

CIQALA Luxury Suites offers 34 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Microwave
  • Blackout drapes/curtains
  • Cable TV service
  • HDTV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • LCD TV
  • Towels provided
  • Bedsheets provided
  • Champagne service

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.

Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 6:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets allowed for an extra charge of USD 100 per accommodation, per day, plus a deposit of USD 100 per stay
  • Dogs only
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Property is cleaned with disinfectant

Service animals are allowed

Service animals are exempt from fees/restrictions

Security system

Debit cards not accepted

Staffed front desk

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 48 hours

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • CIQALA
  • CIQALA Luxury
  • CIQALA Luxury Suites
  • CIQALA Luxury Suites Condo
  • CIQALA Luxury Suites Condo San Juan
  • CIQALA Luxury Suites San Juan
  • CIQALA Suites
  • Ciqala Hotel San Juan
  • CIQALA Luxury Suites Hotel
  • CIQALA Luxury Suites San Juan
  • CIQALA Luxury Suites Hotel San Juan

We should mention

Pool access available from 7:00 AM to 11:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

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