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Ciqala Suites Hotel

4.0 star property

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Photo gallery for Ciqala Suites Hotel

Terrace/patio
Rooftop bar, ocean views, open daily
Terrace/patio
Front of property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $229
$210 nightly
$229 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Place, Sheraton Casino
    ‪10 min walk‬
  • Place, Distrito T-Mobile
    ‪13 min walk‬
  • Place, Puerto Rico Convention Center
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(18 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

8.2 out of 10
Very good
(11 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

8.0 out of 10
Very good
(7 reviews)
  • 1700 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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  • Free WiFi
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4.5 out of 5, Wonderful, 1,721 reviews
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The price is $212
Jul 6 - Jul 7
Total with taxes and fees
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About the neighborhood

San Juan

Located in San Juan (Santurce), Ciqala Suites Hotel is within a 15-minute walk of Sheraton Casino and Distrito T-Mobile. .This hotel is 0.6 mi (1 km) from Puerto Rico Convention Center and 0.8 mi (1.2 km) from Pan American Pier.

What's nearby

  • Sheraton Casino - 10 min walk - 0.6 miles
  • Distrito T-Mobile - 13 min walk - 0.7 miles
  • Puerto Rico Convention Center - 13 min walk - 0.7 miles
  • Condado Beach - 3 min drive - 1.0 mile
  • Casino del Mar at La Concha Resort - 3 min drive - 1.3 miles

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Gustos Coffee Co. - ‬9 min walk
  • ‪Los Pinos Cafe - ‬7 min walk
  • Éter Rooftop & Lounge
  • ‪La Isla - ‬4 min walk
  • ‪Casita Miramar - ‬6 min walk

About this property

Ciqala Suites Hotel

Ciqala Suites Hotel offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 33 individually decorated guestrooms, featuring microwaves and minibars. Your memory foam bed comes with premium bedding. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy Caribbean cuisine at Our SP Floor Lounge, a poolside bar/lounge where you can take in the pool view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 35 for adults and USD 35 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Ciqala Suites Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tasha

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, wonderful breskfast
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Royce

Liked: Cleanliness, amenities, property conditions & facilities
room very nice and clean, staff good, breakfast in bed!
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff very friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Barbara

Staff were friendly, helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views from rooftop restaurant, great service and very friendly staff
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

LaKwanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small pool area. There were shopping nearby and restaurants as well
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only can say that when I go back to PR we defenally going back and stay at ciqala. We love it.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Excellent views
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Very nice team, room clean and convenient
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Gaurav

Liked: Cleanliness, property conditions & facilities
The location is great. Breakfast is just fine but repetitive. Staff is friendly. Swimmable beaches and restaurants on walkable distances.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and professional staff. Clean rooms. Breakfast service in the morning was great!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Front desk staff were great. A wonderful place to stay and I plan to return.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

FERNANDO

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast, exelent front desk atention
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities
The location is good, close enough to the convention center, restaurants and public transport. The rooms were well maintained, clean and had amazing natural lighting through large w indiws. The beds
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, employees and also the suite. I'll be back soon
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Room was excellent . Very clean and spacious bathroom . Complimentary breakfast was nice touch . Staff were great . Especially Soliel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness
All was well. Great place
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jainath

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great. Rooms are attended daily. Location is prime to everything in San Juan. Food is better than average!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Vanessa Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautify place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

carmen

Liked: Cleanliness, amenities
Excellent. The room was very clean and very spacious.The staff were attentive and the breakfast was superb. I will recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our suite at the hotel and thought that the room was very nice with the kitchen and living room areas, large bedrooms and a balcony. The room was clean and the included breakfast was a nice addition. While not the best food I've ever eaten it was good enough to get us out the door for the day.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Everyone there was friendly I love it I will definitely goes bag
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
The is very helpful and friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Drexel

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very courteous.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Monica

Liked: Staff & service, amenities, property conditions & facilities
It is in a good location. The staff were very welcoming and the check-in was done smoothly. The breakfast was ok, considering it was free due to us staying there. The room could have been a bit more clean, especially the refrigerator, and oven. The sofa was a bit worn out, so maybe updated furniture would help. Overall, the price, the location, and the staff is what made our stay a pleasant experience.
Stayed 3 nights in Mar 2026