With a stay at Fortaleza Suites, you'll be centrally located in San Juan, within a 5-minute drive of Port of San Juan and Pan American Pier. .This guesthouse is 2.5 mi (4 km) from Condado Beach and 2.9 mi (4.6 km) from Puerto Rico Convention Center.
Castillo de San Cristobal - 4 min walk - 0.3 miles
San Juan Gate - 9 min walk - 0.5 miles
Getting around
Sacred Heart Station - 8 min drive
Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
Restaurants
Raices Restaurant - 3 min walk
Pirilo Pizza Rústica - 1 min walk
Starbucks - 2 min walk
Mojito's Restaurant - 3 min walk
Muelle 13 - 3 min walk
About this property
Fortaleza Suites
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 14 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include complimentary wired internet access, express check-in, and express check-out.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
Food and drink
Coffee and tea in common areas
Conveniences
24-hour front desk
Luggage storage
Shared microwave
Shared refrigerator
Vending machine
Water dispenser
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 floors
Colonial architecture
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
TV with cable channels
More
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 60.00 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 887900
We should mention
This property does not have elevators
Property is also known as
Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan
Fortaleza Suites Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 795 out of 1247 reviews
10 - Excellent
795
Rating 8 - Good. 276 out of 1247 reviews
8 - Good
276
Rating 6 - Okay. 102 out of 1247 reviews
6 - Okay
102
Rating 4 - Poor. 31 out of 1247 reviews
4 - Poor
31
Rating 2 - Terrible. 43 out of 1247 reviews
2 - Terrible
43
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Brandy
Jan 3, 2026
Brandy
Stayed 1 night in Dec 2025
8/10 Good
Mary
Traveled with group
Nov 22, 2025
Liked: Cleanliness
The rooms were clean and very convenient to the cruise terminal, shopping and restaurants. Do not expect luxury. The staff were very friendly and helpful.
Mary
Stayed 1 night in Oct 2025
8/10 Good
Alexandre
Nov 21, 2025
Liked: Cleanliness, staff & service
Very clean and well located but very noisy and humid
Alexandre
Stayed 1 night in Nov 2025
6/10 Okay
Anna
Nov 21, 2025
Liked: Staff & service
Staff was excellent but there was a water leakage from the second floor (l was in the 1st floor), and it was dripping on top of my bed… my feet
We’re getting wet. Happened though the entire stay although the administration was trying to fix the problem.
The staff were great and always willing to help. Great location to get to anywhere in old San Juan. Room # 14 that i stayed in wasn't the best. Super small and you heard the water in the pipes in the wall all night unfortunately. I asked to be moved into another room and room #2 was way better. This was my second time staying at this location I will in the future stay there as well again but will make sure not to stay in the first room if possible.
We had a great stay at Fortaleza Suites! Our 2 bedroom/2 bathroom rental was spacious and well equipped. It was very clean and comfortable, a cozy home away from home. Location was perfectly in walking distance to all of our activities. The staff was very pleasant and helpful with recommendations.